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Albert at Bay Suite Hotel
Ranked #3 of 67 Hotels in Ottawa
Certificate of Excellence
Calgary
Level Contributor
176 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
“Great Choice....”
Reviewed 6 May 2014

Stayed for a week--needed lots of space due to a temporary move. Really enjoyed the room arrangements and amenities that suites afford. Would return--very comfortable. Cab ride only 5-6 bucks to Museums, etc.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Canukgal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlbertBaySuiteHotel, Front Office Manager at Albert at Bay Suite Hotel, responded to this review, 14 May 2014
Dear Canukgal,

Thank you for choosing The Albert at Bay Suite Hotel.

We are delighted to know that you really enjoyed the room arrangements, amenities and location of our hotel. Thank you for taking the time to submit your comments online and provide advice to our future travelers.

We look forward to your next visit with us.

With warm regards,
Amanda Craig
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,349 reviews from our community

Traveller rating
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    619
    97
    35
    17
See reviews for
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615
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499
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (344)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
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English first
Ottawa, Canada
1 review
Reviewed 6 May 2014

Great hotel. Stayed for 9 days. Location is extremely convenient. Room was much bigger than I expected with a living room and fully stocked kitchen, and felt like home away from home. Staff were great help and very professional.

  • Stayed May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 911M_T77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlbertBaySuiteHotel, Front Office Manager at Albert at Bay Suite Hotel, responded to this review, 14 May 2014
Dear 911M_T77,

Thank you for choosing The Albert at Bay Suite Hotel.

We were delighted to read your review online and your kind words about our location, amenities and staff. Thank you for taking the time to share your experience on Trip Advisor.

We look forward to your next stay.

With warm regards,
Amanda Craig
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Winnipeg, Canada
Level Contributor
2 reviews
Reviewed 5 May 2014

I used to stay at the old National Hotel (Nee Delta) at least twice a month. Sadly, when the National closed its doors, i found myself indigent in Ottawa. When looking for a convenience store one evening, i happened upon the Albert at Bay Suite Hotel; only a stone throw away from the National. Now i hang my hat there and it is a wonderful place to be when you can't be home. The people are amazing. The rooms are HUGE by any other Hotel's standards and they even have a decent exercise room. For anyone spending a night or a week in Ottawa, I highly recommend you stay with my friends at Albert at Bay Suite Hotel.

Room Tip: There are NO bad rooms :-)
See more room tips
  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cayman_Canuck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlbertBaySuiteHotel, Front Office Manager at Albert at Bay Suite Hotel, responded to this review, 14 May 2014
Dear Cayman_Canuck,

Thank you for choosing The Albert at Bay Suite Hotel.

We are very thankful that you have chosen to make us your new "home away from home" in Ottawa. Thank you for taking the time to share your review online and for commending our staff and hotel.

We look forward to welcoming you back again soon.

With warm regards,
Amanda Craig
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
York, United Kingdom
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 3 May 2014

I stayed for a week at Albert at Bay. A friend was staying in a one bedroom suite at the Chateau Laurier and my suite was about twice as big as his for about one-fifth the price. The Albert does not have a lot closeby in terms of restaurants or shops, but is only a 20 minute walk or 5 minute bus ride to the canal/Rideau Centre. The staff were all very helpful and the room was quiet and had all the required amenities. The view from the balcony was onto a graffiti-covered dog park, but I wasn't really there for the view. The attached restaurant had good beer and OK food, nothing special, but convenient, as is the attached shop for yogurt, milk, fruit, etc. Coffee provided each day which is great, though the Seattle's Best brand is far better than the other alternative which tasted like water, so make sure you get the Seatlle's Best! Overall, excellent value and a good place for work or play.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JeanMcK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlbertBaySuiteHotel, Front Office Manager at Albert at Bay Suite Hotel, responded to this review, 14 May 2014
Dear JeanMcK,

Thank you for choosing to stay with us during your recent visit to Ottawa.

We are happy to read that you found our hotel had good value and good service. Thank you for taking the time to share your comments online. We appreciate your feedback about the coffee in the room as well.

We hope to host you again the next time you visit the Nation's Capital.

With warm regards,
Amanda Craig
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 May 2014 via mobile

Great hotel for longer stay. Conducive for work or family visit. Comfortable beds, good water pressure and fully stocked kitchen. A nice balcony for better weather.

Some updates going on, but were not disruptive. Restocking of rooms somewhat hit and miss. Not a highly luxurious hotel, but very comfortable, clean & in a terrific location - excellent value.

Stayed April 2014, travelled on business
Helpful?
Thank kmvTO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlbertBaySuiteHotel, Front Office Manager at Albert at Bay Suite Hotel, responded to this review, 14 May 2014
Dear kmvTO,

Thank you for choosing to stay with us during your recent trip to Ottawa.

We are happy to read that our found our hotel is great for long stays and conducive for work or family visits. Thank you for taking the time to share this with the Trip Advisor community.

We look forward to welcoming you back on your next trip to Ottawa.

With warm regards,
Amanda Craig
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vancouver, Canada
1 review
Reviewed 1 May 2014

First time stay. Great location within walking distance of great attractions and restaurants. Very spacious and comfortable suite - great to have a full kitchen. Clean, very courteous staff and very comfortable and quiet even during hallway painting/carpet renos.

Also - a very decent fitness center - lots of cardio equipment and enough machines and weights to get a good workout if you know your way around a gym!

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Andrew R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlbertBaySuiteHotel, Front Office Manager at Albert at Bay Suite Hotel, responded to this review, 14 May 2014
Dear Andrew R,

Thank you for choosing The Albert at Bay Suite Hotel.

We are pleased that your first stay with us was excellent all around. Thank you for taking the time to commend our spacious and comfortable suites, courteous staff and our well-equipped fitness centre.

We hope to see you again the next time you visit the Nation's Capital.

With warm regards,
Amanda Craig
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kingston, Canada
Level Contributor
27 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 1 May 2014

We recently departed on a last minute getaway and booked a night at this hotel just because it was close to our afternoon destination, the Museum of War. What a fortunate choice! As I said to my friends, "Our suite was bigger than my first apartment!" The young man on reception was so inviting and so pleasant, which was an indication of how excellent our stay would be. The suite was huge and clean. It was well furnished with a fully equipped kitchen. The beds were comfortable with lots of great pillows. The area around the hotel was a wonderful walking area. We circled Parliament Hill and walked around the neighbourhood (lots of coffee shops).Two large televisions with an assortment of available movies, as well as sizable wine glasses, were welcomed during the evening hours after all that walking. We dined at the Bistro downstairs and had an enjoyable meal with superb martinis and an efficient, amiable wait staff. Underground parking was convenient. The security of the hotel and the parking area are notable. We are still marvelling at the cost of our stay. Rates are beyond reasonable, including special rates, e.g. CAA. Our only regret was that we didn't stay longer!

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank harleyjourneys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlbertBaySuiteHotel, Front Office Manager at Albert at Bay Suite Hotel, responded to this review, 14 May 2014
Dear Harleyjourneys,

Thank you for choosing The Albert at Bay Suite Hotel.

We are delighted to read that you found your new "home away from home in Ottawa." Thank you for sharing your experience online and for noting the pleasant staff, clean suites and reasonable rates. Your tip to our future guests about the CAA rate will be very helpful.

We regret you couldn't stay longer too, but we are looking forward to your next visit.

With warm regards,
Amanda Craig
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Albert at Bay Suite Hotel

Property: Albert at Bay Suite Hotel
Address: 435 Albert Street, Ottawa, Ontario K1R 7X4, Canada
Region: Canada > Ontario > Ottawa
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Suites Wheelchair access
Hotel Style:
#1 Romantic Hotel in Ottawa
#1 Business Hotel in Ottawa
#1 Family Hotel in Ottawa
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Albert at Bay Suite Hotel 3*
Number of rooms: 197
Official Description (provided by the hotel):
All-Suite Hotel located 1 block from shopping & business area. ... more   less 
Reservation Options:
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Also Known As:
Albert At Bay Hotel Ottawa
Hotel Albert At Bay Suite

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