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All reviews full kitchen underground parking separate bedroom parliament hill within walking distance byward market rideau canal elgin st downtown ottawa bit dated own meals location is excellent minute walk indoor pool hot tub per night the sofa bed
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Reviewed 14 October 2017

One bedroom suite with kitchen and balcony. Fairly dated and poorly equiped kitchen but clean and comfortable beds. Great location and very helpful staff. We used the gym facilities but did not eat here.

  • Stayed: October 2017, travelled with friends
    • Location
    • Rooms
    • Service
Thank Victoria W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SuiteCartier, Guest Relations Manager at Cartier Place Suite Hotel, responded to this reviewResponded 29 October 2017

Dear Victoria,

It was wonderful to hear that our great location was well appreciated during your recent stay with us, and our helpful staff were able to provide you with customer satisfaction.
In the Economy Suite portion of the hotel, we are in the process of ongoing renovations at this time, which includes new furnishing, and decor. If you prefer a more upgraded suite, we suggest taking a suite in the main hotel on your next visit to the Nations Capital.

Thank you again for choosing Cartier Place Suite Hotel.

Cartier Customer care

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 October 2017

I had a very good experience in this hotel last week. The suite was very clean and spacious. The people at front desk were really polite and helpful. The hotel is in a walking distance of the important city attractions. The kitchen is well equipped. You can cook your meals if you want to save some money. It also had a nice balcony where you could have your breakfast or afternoon tea. I would definitely go there again and I recommend it.

  • Stayed: October 2017, travelled on business
    • Value
    • Sleep Quality
    • Service
Thank Ma Sou M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SuiteCartier, Guest Relations Manager at Cartier Place Suite Hotel, responded to this reviewResponded 29 October 2017

Dear Ma Sou M,

Thank you for your feedback. We are pleased to hear that you appreciated the value for the money in our prime downtown Ottawa location. We are very proud to provide clean and spacious suites to our guests and are glad that you enjoyed that as well as the friendly and helpful service provided by our knowledgeable staff. We look forward to welcoming you back for your next stay in Ottawa.

Cartier Customer Care

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Reviewed 10 October 2017

We stayed in one bedroom suit with a front view balcony what a great hotel and super location! walking distance to everything you need to see around ! Kids enjoyed indoor pool as well little patio outside. Hotel Staff very helpful will stay here again on our next travel to Ottawa

Stayed: August 2017, travelled with family
1  Thank KatharinaB9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SuiteCartier, Guest Relations Manager at Cartier Place Suite Hotel, responded to this reviewResponded 29 October 2017

Dear KatharinaB9

Thank you for sharing your wonderful feedback. We look forward to welcoming you back for your next stay in Ottawa!

Cartier Customer Care

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Reviewed 2 October 2017

I've booked at this suite hotel many times in the past, but not for quite a few years.

On the plus side, the location is fantastic and the price is decent.

On the downside, I don't think there have been any room improvements since the last time I stayed 5 or 6 years ago. The room I stayed in (P813) was old, tired and rubby. And despite being a non-smoking room it had a very distinct worn-in smoky smell.

I had also overlooked the $30 per night parking fee which is worth factoring into your booking decision.

All in all a bit of a disappointment compared to past visits.

  • Stayed: October 2017, travelled with family
    • Value
    • Location
    • Service
Thank BlackhawkWarren
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SuiteCartier, Guest Relations Manager at Cartier Place Suite Hotel, responded to this reviewResponded 3 October 2017


Dear, M. Blackhawk

As a valued guest it was wonderful to hear that our great location, and discounted rates were well appreciated during your recent stay with us. We provide our guests with a secure indoor parking facility in the downtown core. In order for us to do so, a parking fee will apply. We are in the process with our ongoing renovations throughout the hotel, and would like to provide you with a tour of our renovated suites on your next visit to the Nation`s Capital in the near future.

Cartier Customer Care

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Reviewed 29 September 2017 via mobile

Good location and spacious suites are what make this worth considering. But everything is dated or not quite top notch. Air conditioning system is terribly noisy and kept me away. Pillows were old, lumpy and flat, bed linens dated. WiFi was fine. Limited number of non-pet rooms. Kitchenwares were limited, not even soap for the dishwasher.

For a longer stay when having a kitchen and access to a laundry room is important, I would consider this place. I particularly appreciated all the good restaurants within walking distance.

Stayed: September 2017, travelled on business
Thank pengAB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SuiteCartier, Guest Relations Manager at Cartier Place Suite Hotel, responded to this reviewResponded 3 October 2017

Dear Valued Guest,

Thank you for your feedback. We are pleased to hear that our convenient location. We place one scoop of dishwasher detergent in the dishwasher when we clean each suite so that it is ready to be started when needed. Housekeeping would be pleased to return and re-fill the dishwasher soap anytime needed during your stay with us.

We are excited to announce our ongoing renovations have started and we thank you for notifying us of the A/C unit so that we can make the necessary updates. We hope to see you again during your next visit to our Nation’s Capital in the near future.


Cartier Customer Care

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