I stayed in a suite on the gold floor with my husband, we were there for business so we wanted a little extra space. Suite was indeed spacious, living room area with couch (sofa bed) and a couple armchairs plus desk and a large dresser/tv stand piece of furniture. The king bed was separated by french doors from the living room. We had 2 closets, lots of drawer space, separate TV in LR and BR. The bath was indeed small, this is par for the course in theses historic hotels. It didn't bother me as the space is utilized wisely and the bath is deep and long and you can actually have a bath in it, as opposed to the tiny modern tubs that are the norm now.
I enjoyed the high ceilings and large windows that open. The decor was classic and maybe showing some wear but most certainly all very clean and acceptable. The room had a mini bar and wired as well as wireless internet (included on Gold floor). House keeping was excellent.
My one complaint was the lack of climate control throughout the entire suite. There was only 1 air register, in the LR part of the suite. So, the bedroom area even with doors open was very hot and stuffy. The hotel staff came to look, and told me the climate control was indeed working properly, but that there was just no vent in the bedroom. I was given a fan which made it acceptable, but if it were the middle of summer, I may have thought differently.
I had asked for a quiet room, and my room was indeed quiet. I did not hear another guest for my entire stay. I heard a few doors slam late morning, but that was it. My take on this, from my experiences and from speaking with other guests, is that there is a lot of variaiblility in rooms in theses older hotels since they were not built as identical little boxes. Perhaps other suites have different layouts that do not experience the climate control problem or that may not be as quiet.
As for the hotel itself, I found all of the staff to be very helpful. I had lunch at Wilfred's one day and it was great. The gold floor lounge was good, but not as good as others I have experienced at other Fairmonts or at other hotels. The room is tight on space and could use one more staff during breakfast hours to keep the coffee etc supplied when busy. All of the lounge staff were doing a great job and provided excellent service, but there just weren't enough staff at breakfast time when the lounge was busy.
The gym was excellent and had good locker facilities. The pool looked inviting but I did not have time to use it.
Location can't be beat, central to Parliament and shopping and restaurants.
Overall, if I was in Ottawa again I would likely stay here as it probably is the best hotel in the city.
- Official Description (provided by the hotel):
- Reflecting the confidence, dignity and style of Ottawa, Fairmont Chateau Laurier stands as a testament to this dynamic, thriving city. Located in the heart of Canada's capital next door to the Parliament Buildings, the landmark Fairmont Chateau Laurier hotel in Ottawa is a magnificent limestone edifice with turrets and masonry reminiscent of a French chateau. ... more less
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- Also Known As:
- Fairmont Chateau Laurier Hotel Ottawa
- Fairmont Hotel Ottawa
- Fairmont Hotel Chateau Laurier
- Fairmont Ottawa
- Ottawa Fairmont