I have stayed at a number of hotels in Canada and this hotel is the best!! The conduct of the Gold Floor staff and of the hotel staff generally is extraordinary in the provision of excellent service. For example, Mallory Delorme of the Gold Floor staff on one of my many stays this past very cold winter noted upon my arrival the absence of one of my mitts due to the airline losing it when my coat was checked in the business class cabin. Mallory asked where I got the mitt and the next day went purchased the mitt on her own time and delivered it on her own time to the office building where my early morning meeting was occurring some 8 kms from the hotel. Catherine along with the other gold floor staff also go the extra mile to make me feel welcome and make my business trips to Ottawa relaxed and easy. It is never too late to get my clothes cleaned and or pressed and they are always delivered on time. Any dietary requests are generously and quickly provided. Breakfast is delicious with a wide array of choices from fresh fruit to oatmeal/muesli and to hot egg dishes.
The gym facilities have up to date equipment in a clean facility and the pool is a salt water so there is much less chlorine.
The location is perfect - close to the canal for running each morning and close to the Parliament buildings and to the Rideau centre for shopping.
The dining room and room service have delicious entrees which are tastefully presented.
I love this hotel and the kind and the generous staff.
- Official Description (provided by the hotel):
- Reflecting the confidence, dignity and style of Ottawa, Fairmont Chateau Laurier stands as a testament to this dynamic, thriving city. Located in the heart of Canada's capital next door to the Parliament Buildings, the landmark Fairmont Chateau Laurier hotel in Ottawa is a magnificent limestone edifice with turrets and masonry reminiscent of a French chateau. ... more less
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- Also Known As:
- Fairmont Chateau Laurier Hotel Ottawa
- Fairmont Hotel Ottawa
- Fairmont Hotel Chateau Laurier
- Fairmont Ottawa
- Ottawa Fairmont