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“Marriott Courtyard...Awesome Location!”

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Courtyard by Marriott Ottawa Downtown
Ranked #19 of 68 Hotels in Ottawa
Certificate of Excellence
Reviewed 28 July 2014

Marriott Courtyard was great. The Staff was very friendly, the location is awesome.
Room was very nice with a great view.
The Byward Market is right next door.
Great restaurants within walking distance.
Can't wait to go back!

Stayed: July 2014, travelled as a couple
Thank Evanesp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Customer R, Manager at Courtyard by Marriott Ottawa Downtown, responded to this reviewResponded 29 July 2014

We’re glad you had such a great time staying with us! Our location is perhaps one of the best in Ottawa as we are surrounded by over 100 restaurants, shopping and more are all located within a short walk! Our staff is very knowledgeable about the area and has eaten at many of the local restaurants so they are always ready to offer a recommendation.

Again, we want to thank you for your kind words and for sharing such a great picture of yourselves in front of Parliament! What a great souvenir of your trip to Ottawa!!

-Michelle Wilson

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360 - 366 of 919 reviews

Reviewed 22 July 2014

The hotel is clean and completely sufficient however the real upside is that it is close the Byward Market area with plenty of restuarants, etc. The staff is always very polite and I would recommend this for anyone looking to stay near the downtown Ottawa area.

  • Stayed: April 2014, travelled on business
    • Location
    • Rooms
    • Service
1  Thank Brian W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Customer R, Manager at Courtyard by Marriott Ottawa Downtown, responded to this reviewResponded 25 July 2014

We appreciate you taking the time to post a review of your stay on TripAdvisor!

Our location is certainly one of the best in Ottawa as it’s located in the Byward Market which has such a wide variety of restaurants, that it can accommodate any taste and budget. It also has a farmer’s market, shopping, and more! And one can’t forget that many other Ottawa attractions, such as the Canadian Mint or Parliament are only a few minutes away. We’re glad that on top of our great location, you found our staff to be courteous!

Again, we thank you for sharing your thoughts with us and we hope to see you again soon!

-Michelle Wilson

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Reviewed 21 July 2014

Service was excellent, the room was clean an fresh. A bit noisy at night, but no bother. The small bar downstairs is open till 11. If busy you may not get a parking spot on site, but no worries, they get you a great rate at the parking garage a block away.
Lots of restaurants around, shopping and of course parliament hill is around the corner. Perfect for a family traveling to see the sights in Ottawa.

  • Stayed: July 2014, travelled with family
    • Value
    • Rooms
    • Service
Thank Timmmer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Customer R, Manager at Courtyard by Marriott Ottawa Downtown, responded to this reviewResponded 24 July 2014

We appreciate you sharing your experience at the Courtyard Marriott Ottawa with other travelers!

We’re always happy to hear that guests have enjoyed their stay with us! It is important for us to meet your expectations for friendly and helpful staff and clean comfortable rooms. There are times, particularly on sold-out weekends, when our on-site parking lot may be full, however, as you mention, we do have arrangements with a private lot about a 2 minute walk from the hotel. Parking off-site is offered at a discounted rate of $16 tax included but with the same in/out privileges available when parking on-site. Our location is certainly one of our best features as it offers guests a large variety of excellent restaurants, a farmer’s market and shopping all within a few blocks. Parliament and the National Art Gallery are only a few minutes’ walk from the hotel!

Again, we want to thank you for giving us your feedback and we’re glad that your family had a great trip to the Nation’s Capital!

-Michelle Wilson

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Reviewed 19 July 2014

Stayed one night while driving through Ottawa. I usually stay downtown to be close to the Parliament buildings but decided to change it up this time.

Great central location. Hotel is in Byward market area. It is a 5-10minute walk to the Parliament buildings.

No breakfast included but Dunn's is just outside and they have a great breakfast for $5 during the week. Water, apples/oranges in the morning, some sort of snacks mid-afternoon were all greatly appreciated.

Thank you Trip Advisor reviewers - We requested a room away from the construction. Rooms facing the construction would definitely hear the construction during the day. They are likely going to be building that hotel for another few months.

The room was clean and spacious. Had a great TV, two soft beds and its own climate control. Only request is for an in room safe. We asked for a microwave and it was brought up in 5mins - Great service! The room had lots of plugs to charge electronics. Every hotel room should now have multiple accessible plugs for charging all the electronics we bring with us.

Swimming pool was great for the kids.

Parking is $20 for on site. For me it was worth having the car on site and also under ground to keep it cool. They warn you to keep your belongs hidden and lock your car. Probably more of an issue Friday and Saturday nights. There were lots of people, mainly teens and young adults, walking through the parking lot, heading towards the bars in Byward market. People seem to be abusing the check in parking spots during the evening. Saw a few people park there and not go into the hotel.

Wifi included and great for researching restaurants and activities in Ottawa.

Overall, great stay and well worth the money!

Room Tip: Ask for rooms away from construction.
See more room tips
  • Stayed: July 2014, travelled with family
    • Value
    • Rooms
    • Service
2  Thank bleec0m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Customer R, Manager at Courtyard by Marriott Ottawa Downtown, responded to this reviewResponded 24 July 2014

We sincerely appreciate you taking the time to post such a great review. You offer a lot of valuable information and tips to other travelers and for that we thank you!

We’re glad that you enjoyed your stay with us! Our staff strives to deliver a high level of service to all our guests, which includes being friendly and helping, while providing clean, comfortable rooms and quality amenities. The pool is a great place to relax or have a little fun and our refreshment stand is a great place to grab a snack and a drink after exploring some of the many attractions in the area. Our rooms which face the inner courtyard are not subject to area noise, such as that from the construction across the street, which we hope will be completed soon.

Our parking is very convenient, offering unlimited in/out privileges. While the area is relatively safe, it is also a very busy area, so we do advise our guests to exercise due diligence in removing any valuables from their vehicles, so as to prevent any type of incident which could ruin a holiday. It’s the same precautions one should be taking any time they are parking their vehicles in a busy, downtown area. I’d like to thank you for bringing to our attention that there may be some non-guests who are taking advantage of our check-in spots. We do try to keep an eye on those spots to make sure that they are available for those checking-in, but I will work with the Front Desk and Bellmen staff to ensure that they are properly monitored to avoid any inconvenience to our guests.

Again, we want to thank you for providing us with your feedback as it helps us to improve our service. We hope that the next time you stay with us, you will be able to stay a little longer and really take advantage of Ottawa!

-Michelle Wilson

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Reviewed 19 July 2014

We chose this hotel for its proximity to downtown, and it delivered. Byward market was all around the hotel, for food, shopping, and people watching. Parliament within walking distance, the light show at 10 pm well worth the visit.

Desk staff met every request with a smile and a solution, offered some restaurants that were local, not chains for dinner.

Room was very nice, among the most comfortable beds that I have experienced on a hotel stay. Bathrooms clean, plenty of towels and pillows. A nice experience all around

We ate breakfast in the hotel for convenience. Plenty of places all around the market too. But the hotel served counter service, very reasonable in price, fruit was fresh, and portions were large. Very quick service, Would do the same next time if I stayed again.

Some other reviews complained about parking, we stayed Friday night, and had no trouble finding spaces.

  • Stayed: July 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank delaware104
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Customer R, Manager at Courtyard by Marriott Ottawa Downtown, responded to this reviewResponded 22 July 2014

With all the great hotels in the downtown area we are honoured that you chose to stay with us! We are the only hotel located in the history Byward Market and this offers our guests abundance of restaurants, shopping, and activities all within a short walk. Our staff is always ready to make recommendations to their favourite restaurants and attractions, one of which is the Mosaika sound and light which will be going on every night at Parliament until the end of the summer. It lasts about 30 minutes and is great for all ages. We’re that you were always met with a smile as we truly believe that excellent service can go a long way in ensuring our guests have a great stay! At the beginning of the year, we also replaced all the beds so we’re happy to get such positive feedback.

Typically, there is no issue for our guests to be able to park on-site. It is only on very busy weekends (usually holidays) that our on-site parking lot may become full. We do have alternate arrangements with a private lot only a 2 minute walk from the hotel for such occurrences.

We’d like to thank you for taking the time to share your thoughts with other travelers and we hope you enjoy the rest of your summer!

-Michelle Wilson

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Reviewed 18 July 2014

Located just beside the Byward Market, location of numerous shops, produce stands, pubs, and restaurants, the Courtyard is an excellent location to explore Ottawa. It is an easy walk to Parliament Hill and downtown Ottawa. Friendly and helpful reception personnel are an asset. On site self parking. The hotel is nice and well equipped but it could stand some renovation to bring it up to current Courtyard standards. This should not deter anyone from staying here currently. Recommended for a visit to see the sites of beautiful Ottawa.

Stayed: July 2014, travelled with family
Thank TheRodg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Customer R, Manager at Courtyard by Marriott Ottawa Downtown, responded to this reviewResponded 22 July 2014

We sincerely appreciate you taking the time to post a review of your stay with us!

We’re glad to hear that you enjoyed your stay with us! We are within walking distance to so many wonderful restaurants and attractions that our guests are left with no shortage of things to see and do! We’re pleased to hear that you found our staff to be friendly and helpful. Feel free to speak to them about what to do in the area as they are very knowledgeable and ready and willing to share with you their personal favourites! Due to the age of our building, we have done several renovations over the last few years to ensure that it maintains the Marriott standards.

Again, we want to thank you for the review and the recommendation and we look forward to hosting your next trip to Ottawa!

-Michelle Wilson

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Reviewed 14 July 2014

We stayed in Ottawa for three nights and can't say anything bad about this hotel. Friendly staff greeted us upon our arrival, room was clean and spacious. Close to Byward Market, Parliament Hill and other museums. There are many great eateries around the hotel. Would recommend this hotel and would stay here again.

  • Stayed: July 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Mopar66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Customer R, Manager at Courtyard by Marriott Ottawa Downtown, responded to this reviewResponded 15 July 2014

We sincerely appreciate you taking the time to share your experience with other travelers!

We’re pleased to hear that you enjoyed your stay with us. Friendly staff and clean rooms are very important to ensuring our guests have a pleasant experience with us and we’re glad we met your expectations. Our location is perhaps one of the best in Ottawa, as we are the only hotel located in the historic Byward Market. This offers our guests a wide variety of shopping, restaurant, attractions and more all within a short walk.

There is truly no greater compliment to a hotel than a guest who would not only recommend us, but who would also return to stay with us. Thank you for your kind words and we hope to see you on your next visit to the Nation’s Capital!

-Michelle Wilson

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Courtyard by Marriott Ottawa Downtown

Address: 350 Dalhousie Street, Ottawa, Ontario K1N 7E9, Canada
Region: Canada > Ontario > Ottawa
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Family Hotel in Ottawa
#9 Romantic Hotel in Ottawa
#23 Business Hotel in Ottawa
Price Range: £96 - £262 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard by Marriott Ottawa Downtown 3*
Number of rooms: 183
Official Description (provided by the hotel):
Enjoy a superb location in the heart of the city centre at Courtyard by Marriott Ottawa Downtown. Our exceptional hotel in Ottawa, Canada's ByWard Market District is within walking distance of popular restaurants, shops, downtown businesses and Parliament Hill. ... more   less 
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Also Known As:
Courtyard Ottawa Downtown Hotel Ottawa
Ottawa Courtyard

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