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“Good location, excellent staff.”

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Radisson Hotel Ottawa Parliament Hill
Ranked #45 of 68 Hotels in Ottawa
Reviewed 24 August 2014

flew in on the red-eye, arrived at the hotel about 8am. Impressively, hotel gave us a very early check-in. Staff (Upul) were very pleasant, helpful and attentive. Fairly good location for seeing the limited offerings Ottawa centre has to see. didn't eat in the restaurant. Rooms were average size, fairly clean and quiet, if a little dark. Lobby was spacious. Good value.

  • Stayed: July 2014, travelled with family
    • Location
    • Rooms
    • Service
2  Thank frater93
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maurice_Abel_GM, General Manager at Radisson Hotel Ottawa Parliament Hill, responded to this reviewResponded 25 August 2014

Dear frater93

Thank you so much for your kind words and I am pleased that Upul was able to give you an early check in!

We hope to welcome you back again soon!

Yours in hospitality,

Maurice Abel
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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476 - 482 of 837 reviews

Reviewed 22 August 2014

We spent three nights at Radisson Hotel Ottawa Parliament Hill and had a very pleasant experience. Strengths and weaknesses.
+Room quality. Well appointed and clean.
+Sleep quality. Very quiet. No issues.
+Reception. Excellent. Sagal was very helpful in explaining all the services offered by the hotel as well as giving advice on local attractions.
+Location. We were within walking distance of numerous tourist attractions and restaurants.
+Value. Great value for the location, cost and quality of service.
+Wifi. Worked fine for all our devices.
+/-Ice. The ice machines were broken, but the restaurant took care of our needs.
+/-. Parking. At $18 per day while under renovation, a little expensive but we felt safe leaving our vehicle there.

  • Stayed: August 2014, travelled with family
    • Value
    • Rooms
    • Service
2  Thank markj105
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maurice_Abel_GM, General Manager at Radisson Hotel Ottawa Parliament Hill, responded to this reviewResponded 25 August 2014

Dear markj105

Thank you so much for your kind review and we are pleased to see that you enjoyed your stay with us!

We have 5 floors with ice machine and we are currently enclosing hetm to reduce noise on the floors. I am sorry you thought they were broke but there were 2 floors still with ice machines on them. We are finishing the work this week so we will have 5 floors with working ice machine!

We hope to welcome you back again soon!

Yours in hospitality,

Maurice Abel
General Manager

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Reviewed 21 August 2014

Great location. Good restaurant and restaurants close by within walking distance. The rooms are small, but have everything, microwave, refrigerator, flat screen TV, comfortable bed. The lobby is modern and has the business center available very convient for patrons. There are meeting rooms and parking which make it easier for travelers or business meetings.

  • Stayed: August 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Radisson Hotels
2  Thank Monica Michelle R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maurice_Abel_GM, General Manager at Radisson Hotel Ottawa Parliament Hill, responded to this reviewResponded 22 August 2014

Dear Michelle R

Thank you so much for your kind review, we really appreciate it and we are thrilled to hear that you enjoyed your stay with us!

We look forward to welcome you back again soon!

Yours in hospitality,

Maurice Abel
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 August 2014

I stayed at an awful hotel the night before for the same price I paid the next day at the Radisson.

The hotels rooms are nice, clean and modern. The parking is also pretty reasonable for being downtown.

I will be staying here again when I come back for work.

  • Stayed: August 2014, travelled on business
    • Location
    • Sleep Quality
    • Service
2  Thank kyle1988
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maurice_Abel_GM, General Manager at Radisson Hotel Ottawa Parliament Hill, responded to this reviewResponded 21 August 2014

Dear Kyle1988

Thank you for your kind review and I am pleased to hear that you really enjoyed your stay with us and we look forward to welcome you back again soon!

Yours in hospitality,

Maurice Abel
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 August 2014

We had only planned one night in Ottawa and as such had decided to go for a more budget-focused hotel.
The Radisson was very reasonably priced, although car parking was an additional $18 per night.
That said, we had a good stay. The room and bed were huge, the bathroom had a bath and shower and everything was clean.
While not exactly modern, the hotel did not feel dated.
The location was pretty good - a two minute walk from Sparks St with all the bars and restaurants and a further seven minutes to Parliament House.
While the surrounds of the hotel may seem a little insalubrious (there was a go go dancing bar on the next corner) the area was very quiet and we had a good sleep.
Wifi was included and was very fast.

The only issue we had was that there was only on elevator working for the duration of our stay. There were notices about this everywhere and we were advised about this at check-in but it was fairly problematic for people checking in and out with luggage, and there were lots of unhappy visitors in regards to this.

  • Stayed: July 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
2  Thank cakeybees
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maurice_Abel_GM, General Manager at Radisson Hotel Ottawa Parliament Hill, responded to this reviewResponded 20 August 2014

Dear cakeybees

Thank you so much for your kind review and I am pleased to read that you enjoyed your stay with us. The flooring in the elevators was being replaced during the time you stayed with us but I am glad to inform you that this has been completed and both elevators are in full speed again!

We hope to see you back again soon!

Yours in hospitality,

Maurice Abel
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 August 2014

The hotel was very comfortable and clean. The staff were very friendly and helpful and went out of their way to assist me with a problem that occurred. I found the location of the hotel, being a fair walking distance from the down town core, a slight concern but this also allowed for a quieter location and a good sleep.

  • Stayed: August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Radisson Hotels
2  Thank Louise S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maurice_Abel_GM, General Manager at Radisson Hotel Ottawa Parliament Hill, responded to this reviewResponded 20 August 2014

Dear Louise S

Thank you for your kidn review and I am pleased you were able to experience our friendly and helpful staff!

We look forward to welcome you back for a good night's sleep soon!

Yours in hospitality,

Maurice Abel
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 August 2014

My family had a great stay. The room was updated and clean. Great location. Parked our car and walked to all the sites we visited. Front desk was very helpful getting us into our room early after a long drive.

  • Stayed: August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Radisson Hotels
2  Thank Sonia A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maurice_Abel_GM, General Manager at Radisson Hotel Ottawa Parliament Hill, responded to this reviewResponded 19 August 2014

Dear Sonia A

Thank you for taking the time to write a review and I am pleased to see that we were able to accomodate your early arrival!

We hope to see you back again soon!

Yours in hospitality,

Maurice Abel
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Radisson Hotel Ottawa Parliament Hill

Address: 402 Queen Street, Ottawa, Ontario K1R 5A7, Canada
Phone Number:
Region: Canada > Ontario > Ottawa
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#26 Business Hotel in Ottawa
Price Range: £92 - £244 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Radisson Hotel Ottawa Parliament Hill 3.5*
Number of rooms: 176
Official Description (provided by the hotel):
Radisson Parliament Hill hotel is within walking distance (less then 10 minutes to the Parliament Hill, and at very close proximity to the Supreme Court. The By Ward market is accessible via a leisurely walk toward Sparks Street Mall and can be reached within 20 minutes. ... more   less 
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Also Known As:
Radisson Ottawa
Ottawa Radisson

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