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“Great value”
Review of WelcomINNS

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WelcomINNS
Ranked #52 of 68 Hotels in Ottawa
Reviewed 25 October 2010

I rented the accessible room as I was traveling with my young son who is in a wheelchair. My first impression was not good as I had to wheel his chair onto the road as the sidewalk leading from the parking lot was blocked by a planter. The smoking area is right by the front door so we had to endure the stench to get into the building. There are no automatic doors so I attempted to open the front door using a door stop but the one on the right door was missing and the left door didn't work all that well.

The accessible room is right off the lobby on the main floor. The room was a good size and had a queen sized bed, dresser, desk, and couch/sofa bed. It was supposed to come with a fridge but I had to call to have one brought in which happened the next day. The fridge is actually a mini fridge so not much room at all. Overall I was quite pleased with the room/bathroom although it was quite tight to get the wheelchair into the main part of the room as the space between the bed and the desk is small.

Another issue with this particular room is the location. It is right by the main lobby, a stairwell, and the ice machine. There was a fair amount of noise and if I go back I would certainly ask for a room away from the main areas.

The website boasts a large comfortable lobby but in fact it is smaller than most and not cozy at all. There may be a fitness center but I didn't look for it. Apparently there are complimentary newspapers, there was none left at my door so I suspect they might be available in the lobby. The continental breakfast is served in the small front lobby. There is a basket of muffins and the such, coffee, cereal - nothing special and I didn't partake of it. There isn't much space to sit so you are better off grabbing your muffin and going back to your room. There are no microwaves in the rooms ( a disappointment) but there is one in the basement, just a little hike to pop your popcorn. The basement looks more worn than the rest of the hotel, and they have the laundry machines co-located with the pop machines. It was a little strange.

Overall, I enjoyed my stay at the hotel. The room was well priced and clean. This hotel may not have the bells & whistles of the larger chains but I think that if you are looking for somewhere to spend a night, this would do just fine.

Pros: Price, clean, decent sized room, free internet
Cons: Not as accessible as I would like, breakfast is poor, smoking areas by the front door

  • Stayed: October 2010
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1  Thank Jackwagon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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121 - 127 of 155 reviews

Reviewed 26 September 2010

The hotel has recently undergone full renovations from top to bottom - inside and out so the decor, furnishings, amenities and living areas are all up-to-date and modern. The rooms are extremely spacious (and most include full furnishings such as couches, desks, lounge-chairs and plasma televisions) with lots of room to breathe and move around - even when staying 2-4 to a room like we did on our tour! And I have to say that the price for the rooms is unbeatable for what you are getting - free continental breakfast, complimentary parking, high-speed wireless internet & local/1-800 calls, spacious modern rooms, and extremely friendly and accommodating service from the staff! I definitely recommend this hotel to any traveller - individuals, families, tour groups, students, etc!

  • Stayed: August 2010
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1  Thank OttawaLove
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 September 2010

We came to Ottawa for an extended stay. Started out at a different hotel, were very dissatisfied, so we checked out and came here. We were very pleasantly surprised. We were given adjoining rooms on the top floor. Great view of the city!. The rooms were very clean and very comfortable. The continental breakfast is nice and there are many restaurants nearby, some within walking distance. Across the street is a very large shopping mall and downtown Ottawa is a short drive away.
Best of all, we stayed for a week so we were given the weekly rate. Much better value than any of the other area hotels, oh, and the parking is convenient,and free. We were extremely pleased and will definitely be back on our next visits to Ottawa.

  • Stayed: September 2010, travelled as a couple
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1  Thank mustangsallie33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 July 2010

We have stayed at this hotel about 4 times now and we are always pleased with their services. Its always clean, always tidy, we have never found anything gross or moldy inside the rooms or out.
There is only one front desk individual that we werent very fond of, but we've only seen them there once. The front desk is small and looks like it could be updated but thats the only complaint we have, and really, who cares about that.
Again, the rooms are amazing, if you want a clean stay, this is the place to go.

  • Stayed: November 2009, travelled as a couple
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Thank MimiAndDamien
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 June 2010

Visited Ottawa for the Tulip Festival weekend and this was the ideal stay and deal!
We came by car so the free parking was great, the area is safe to leave your car at the outdoor parking surrounding the hotel. The downtown is only a 10 minutes away by the highway which was only a minutes from the hotel.
The internet was very fast and reliable!
Breakfast was a small and satisfactory continental held in the main lobby.
The room was very roomy with all the essentials and room service came around daily for clean up.
Front staff was always present and helpful
...we got all this for just $85 with tax per night over expedia :)
Overall, excellent stay! Will definitely stay again!

  • Stayed: May 2010, travelled as a couple
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Thank ivanatravel09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 May 2010

We were at Welcominns for 3 nights(May 21-24) and it was very pleasant. The location is good, it was minutes from downtown Ottawa. The room was clean, furniture are a bit old but we didn't mind that. The hotel is next to a shopping center(St. Laurent) and minutes away from the outlet mall (Trainyards). We had no problem with staff, the continental breakfast was good: cereal, croissant, muffin, breakfast bar...tea, coffee ...The second morning we took breakfast into our room cause the breakfast area is a bit small to sit down. We got good rate for this hotel from expedia. We defintely will go back to this hotel the next time we visit Ottawa.

  • Stayed: May 2010, travelled with family
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Thank VandDMom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 May 2010

This was a great hotel, it was clean, quiet, and the staff was friendly. Its immediately off St Laurent, which means if you're heading towards the museums, the directions are generally fairly straight forward (although driving around downtown ottawa is difficult if you're not local) if not necessarily close; several restaurants within easy walking distance. The morning breakfast is simple, but its very nice not to have to go hunting for food first thing in the morning. Its a non-smoking hotel, which makes it much nicer. Would definitely go back again.

  • Stayed: May 2010, travelled with family
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Thank dasani48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about WelcomINNS

Address: 1220 Michael St, Ottawa, Ontario K1J 7T1, Canada
Region: Canada > Ontario > Ottawa
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #52 of 68 Hotels in Ottawa
Price Range: £76 - £113 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — WelcomINNS 2.5*
Number of rooms: 109
Official Description (provided by the hotel):
The WelcomINNS Ottawa features 109 rooms that offer comfort, style, and functionality. Our charming, pet -friendly hotel is ideally situated right off HWY 417 and minutes from downtown. We offer a variety of room types to suit the needs of all travelers, and we provide free wireless Internet connection in all 109 of our 100% smoke-free guestrooms. Complimentary continental breakfast is also offered. ... more   less 
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Also Known As:
Welcominns Hotel Ottawa

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