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Ramada Ottawa On The Rideau
Ranked #36 of 67 Hotels in Ottawa
Reviewed 1 July 2014

This was the only hotel we could book at the end of May and, for us was too far out of Ottawa where family and business required us. The Monterey is located on the far side of Ottawa airport.

The resto was still closed, although the website said it had reopened. This meant driving somewhere and there were very few nearby that were of interest to us. But Tim Hortons was across the parking lot.

Our room was newly renovated and looked out onto the river. Large and comfortable. The bed and bathroom were nice, but not exceptional. Service was okay.

Room Tip: Ask for a view of Rideau River.
  • Stayed: May 2014, travelled as a couple
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1  Thank PhotosbyPharos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmilyVerana, Manager at Ramada Ottawa On The Rideau, responded to this reviewResponded 8 July 2014

Thank you very much for your review. We are happy that you liked the renovated room and the river view from your room.

We are looking forward to welcoming you back in the near future.

The Monterey Team.

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Reviews (303)
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232 - 238 of 303 reviews

Reviewed 30 June 2014

We stayed there for a family event, 5 of us rented 4 rooms in different buildings and all were very impressed. All of us would stay here again. We rented a pet room on the water which was perfect. Beds very comfortable. All 5 of us gathered each night to sit and watch the boats on the Rideau River. Room was very quiet I knew we had neighbours but I never heard them. Pet room had sliding doors out to the river view. When the steps down to the water are completed it will be amazing. Front desk staff very helpful, Jeff advised about Pet Smart having doggy daycare and it was just a 5 minute drive, it saved the day for us. I think it was Louise who gave us several menus for delivery to the room. Pine Restaurant which is now known as the River Lounge didn't open until a few days after we left but they made it available for our family event and catered it. A beautiful restaurant Debra was a huge help in advising us and planning the event and the food was wonderful and plentiful. Tim Horton's on site, but the in-room coffee was excellent.
Will definitely stay here again.

Room Tip: Ask for a room overlooking the river, they have balconies. Bring bug spray.
  • Stayed: June 2014, travelled with family
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Thank Lynne R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmilyVerana, Manager at Ramada Ottawa On The Rideau, responded to this reviewResponded 8 July 2014

Thank you for your magnificent reviews. You made us proud on our product, amenities and services.

See you on your next visit in Ottawa.

The Monterey Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 June 2014

Clean, comfortable, and friendly staff. Good healthy breakfast (self serve continental). Pool was not open in early June. Rates are good. Small dog welcome and ground level rooms offer patio exit to riverbank. New dock being built in June may allow for canoe use in summer. Evidence of renovation and updates obvious. Road sign a bit hard to see at night. Good location to access airport; easy downtown trip 15-20 min via Hunt Club and Airport Parkway.

Room Tip: Rooms in Prince of Wales building face the river.This is quiet since farthest from road, but wifi ca...
  • Stayed: June 2014, travelled with family
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Review collected in partnership with this hotel
Thank Margaret W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmilyVerana, Manager at Ramada Ottawa On The Rideau, responded to this reviewResponded 17 June 2014

Hi Margaret,

Thank you for taking time to write a beautiful review for Monterey Hotel. We acknowledge and appreciate all the kind and good words in your review, you make us feel very rewarding. It is always our pleasure to serve all our guest the best that we could offer. In regards to road sign, we are on the process of re-branding our hotel, for sure we will change the road sign pretty soon.

Hope to serve you in the future.

Thank you from The Monterey Team...

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Reviewed 10 June 2014

Our stay at Monterey Hotel was just for one night this time. We wish we had more time to stay longer, We were pleased to see all the changes that have been done and learn that more improvements are in progress. The new breakfast room and soon to open Reception area are very nicely done! The room we stayed in has recently been renovated. It was very comfortable, clean, quiet and a pleasure to spend the night in. It was a very hot day when we checked in and I wished the pool was ready but I am sure it will be next time and I'm sure we will stay longer.

Room Tip: Our favorite are the rooms that have a balcony overlooking the river. The view is nice and the room...
  • Stayed: June 2014, travelled with family
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1  Thank SEAFAN_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmilyVerana, Manager at Ramada Ottawa On The Rideau, responded to this reviewResponded 12 June 2014

A great compliments from a repeat guest, it is a sign of satisfied and happy guest. It is our pleasure to serve you. Thank you for acknowledging the changes and improvements in the property, we take pride on it. From the bottom of our heart - thank you for a beautiful review and looking forward to welcoming you back.

The Monterey Team

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Reviewed 8 June 2014 via mobile

I wasn't expecting much-we were there for one evening and it was a cheap hotel to stay while we were in Manotick for a soccer game. But the main reason we picked this hotel was because it was close to the field and because it had an outdoor heated pool. Except it didn't, which they tell you when you get there. It's "seasonal"-the temperature was 30 degrees out and we are in June but I guess that wasn't seasonal enough. So we had seven 13 year old boys with nothing to do or several hours at night. The front desk lady just shrugged her shoulders like "I can't do much about it". Didn't even offer to let her manager know or apologize that their web site wasn't clear. The beds are tiny-bathrooms even smaller. Their breakfast was pretty much like you get at most continental breakfasts except they didn't keep it well supplied...all of the brown bread was gone, no bagels, and the jugs of juice were empty. And not a soul in sight to ask for help...they were busy getting the brunch tables ready for their "paying" customers. When you are disappointed in a hotel that you didn't expect much to begin with that says something.

  • Stayed: June 2014
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Thank joe321_2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmilyVerana, Manager at Ramada Ottawa On The Rideau, responded to this reviewResponded 12 June 2014

Thank you for taking time to write a review. My sincere apologies for your experience with us which is no way reflect our commitment to our guest satisfactions. We appreciate your feedback and we take it seriously. We will do our best to avoid this to happen again.

I am positive and still hoping that you can give us another chance to serve you in your future visit in Ottawa to regain your confidence in our services.

The Monterey Team

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Reviewed 6 June 2014

We had the great pleasure of staying at the Monterey Hotel...(twice, in fact ─ May 26th and June 3rd), and the accommodations were simply magnificent.

We were greeted by a young chap named Tom who went out of his way to make sure everything was to our liking and arranged for a shuttle bus to take us to and from the airport. He also provided us with a spot to park our vehicle while we were in sunny Key West.

We checked out very early on May 27th and Rico, the night auditor, went way beyond the call of duty be sure our connections were on time and even went into Google maps to print out GPS directions for our drive back to Kingston via Kanata. We had business there.

Our sincere thanks and congratulations to the management and staff at the Monterey. The rooms were superb and spotless...and the view of the Rideau from our balcony was enchanting. It is a first-class operation from top to bottom and the Monterey's good name will remain on the tips of our tongues whenever we discuss travel with friends and colleagues.

Room Tip: If you can arrange a room in the 240 series, you'll have a balcony and a lovely view of the Ride...
  • Stayed: May 2014, travelled as a couple
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Review collected in partnership with this hotel
Thank Ron M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmilyVerana, Manager at Ramada Ottawa On The Rideau, responded to this reviewResponded 9 June 2014

What a great compliments. We appreciate all your kind words and compliments. Your review indicate that our effort are being rewarded by the way of satisfied guests with an enjoyable experience. In behalf of the management and staff, thank you for choosing Monterey Hotel.

We look forward to welcoming you back.

The Monterey Team

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Reviewed 19 May 2014

It was okay for just a night.

Pros: Clean, friendly staff, reasonably priced
Cons: Terrible sleep quality (you could hear when people in adjacent rooms were moving or using water, a lot of noise from the street), the bathroom was too small, WiFi was terrible

I would consider it more as a motel than a hotel specifically since the individual room entrance was from outdoors.

  • Stayed: May 2014, travelled as a couple
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1  Thank L0ve2TravelCanada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmilyVerana, Manager at Ramada Ottawa On The Rideau, responded to this reviewResponded 20 May 2014

Thank you for taking time to write a review regarding your stay with us. My apologies for your experience with us which in no way reflect our commitment to our guest satisfaction. I am looking forward to serve you back in the future to regain your confidence in our services and product.

The Monterey Hotel Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ramada Ottawa On The Rideau

Address: 2259 Prince of Wales Dr, Ottawa, Ontario K2E 6Z8, Canada (Formerly The Monterey Hotel)
Phone Number:
Region: Canada > Ontario > Ottawa
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #36 of 67 Hotels in Ottawa
Price Range: £80 - £157 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Ramada Ottawa On The Rideau 2.5*
Number of rooms: 88
Official Description (provided by the hotel):
Nestled on five acres of evergreens, pines and tranquil gardens, The Monterey has breathtaking views of the Rideau River. Known for its resort-style lodging and amenities, it is ideally suited for vacationers and traveling executives. Guests can enjoy a complimentary deluxe continental breakfast on-site at The Pine restaurant. Located in a charming stone building, The Pine offers an extensive wine selection, with a summer patio and various meeting rooms. The Monterey Hotel remains one of Ottawa’s most affordable destinations, regardless of its superior service and priceless scenery. ... more   less 
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Also Known As:
Monterey Inn Resort & Conference Centre Hotel Ottawa
Monterey Inn Resort And Conference Centre
Monterey Hotel Ottawa

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