We stayed here for two nights for the tulip festival on the Victoria Day weekend. In the night, the air conditioning was too cold so at midnight we called reception, - they said they couldnt switch off the ac and the whole hotel was freezing, then they came to our room to shut the vents, but the knob wasn't even there, there were no extra blankets or heaters as they were out since it was all used up.
Next day, they managed to switch off ac, but no heating. The management offered no apology, no make goods, didn't even acknowledge this issue. We aren't returning and suggest stay at holiday inn which is adjacent and is more responsive and respecting of guests.
- Official Description (provided by the hotel):
- Experience the best hotel with suites in Ottawa! Our fully renovated hotel offers spacious and well-appointed guestrooms with a variety of room types to choose from, two queen size beds, or king bed. Ottawa offers you a perfect starting point for exploring countless attractions and endless adventures. With the cost of an entire suite less than a single hotel room, the Embassy Hotel & Suites in Downtown Ottawa, offers comfort, choice and convenience. Take time to celebrate, it's all waiting to welcome you! ... more less
- Reservation Options:
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- Also Known As:
- Embassy Hotel Ottawa