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“Decent hotel, good location”

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Les Suites Hotel Ottawa
Ranked #14 of 67 Hotels in Ottawa
Certificate of Excellence
Level 4 Contributor
31 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Decent hotel, good location”
Reviewed 23 June 2014

Les Suites hotel offers very decent accommodations - nothing fancy but comfortable and clean - for good value. Originally we had booked a one-bedroom suite however were informed on check-in that this type of was not available . We were offered a bachelor plus free parking instead, which was perfectly fine for our needs. The only downside is that the walls are a bit thin and we happened to stay on the same night as many very loud prom kids. There was tons of commotion in the halls throughout the night despite the extra security hired by the hotel. Regardless, I would certainly book here again for the great location and good service. Easy walking distance to Byward Market and Parliament buildings.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Gabrielle H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review, 24 June 2014
Dear Guest,

Thank you for your awesome 4/5 review and I’m pleased we were able to accommodate you on arrival! The location of the room you stayed in is close to the elevators and stairwells and I do apologize for the guest noise you encountered. Once again, thank you for your great review noting our fantastic location, clean and comfortable rooms and value for money and I look forward to hosting you again on your next trip to Ottawa!

Sincerely,


Chris Pierce
General Manager
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  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (321)
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English first
Toronto
Level 6 Contributor
1,102 reviews
105 hotel reviews
common_n_hotel_reviews_1bd8 419 helpful votes
Reviewed 18 June 2014

I was conflicted, because for what it intends to be, this is a five-star hotel. Not in the kind of 5-star where your every luxury and whim is indulged, but a five-star in that it is an incredible hotel, with incredible staff, at an incredible price point in Ottawa downtown. We had a two-bedroom suite, which was exceptionally spacious, with two bathrooms, two TVs, a fully-equipped kitchen, and everything I look for in a hotel. Super clean, lots of towels, great toiletries, makeup/shaving mirror, little details.....I lacked for nothing. And I am picky. Just read some of my other reviews :) The hotel pool is a great size, with a nice hot tub. There is a wonderful little place on the lobby level to get paninis, snacks, and even wine, beer and drinks! This was an exceptionally pleasant surprise. This is not a full-serve, over-priced hotel restaurant, as they often are, but it was a remarkable little sort of snack bar but way more. Safe parking. The staff are completely accommodating, and they even had umbrellas for the downpour in which I had to walk our dog. Oh yes. This is a pet-friendly hotel. Total bonus. I have stayed at other "upscale" hotels in Ottawa before. Never again will I stay anywhere except Les Suites. GREAT job to all working here!

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank MaraFromToronto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review, 19 June 2014
Dear Guest,

Thank you very much for your GREAT review! I’m thrilled you enjoyed our clean, well-equipped and spacious suites in the heart of downtown. I also appreciate your kind comments regarding the Presse Café located in our lobby and I will certainly pass along your review to their owners. All of our Team Members genuinely care about our guests and go out of their way to ensure all guests have an excellent hospitality experience. Once again, thank you for your review and I do look forward to hosting you again on your next journey to Ottawa!

Sincerely,



Chris Pierce
General Manager
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Vancouver, Canada
Level 4 Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 17 June 2014

We just came back from the convocation of our daughter in Ottawa.
Stayed in "Les Suites" for 4 nights.
The hotel has a great location, 10 minutes to the ByWard market and restaurants ...
It is an old hotel and it could be time for renovations, though still clean and functioning well.
Hotel staff are wonderful. We had a big suite with a good size living room, a complete kitchen, two bedrooms and two full bathrooms. a huge conference room, and also washing machine and dryer in a laundry room.
We had a great view, comfy beds, and quite resting time. Great value for dollar.
We really enjoyed our stay.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank halesh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review, 18 June 2014
Dear Guest,

I appreciate your excellent review regarding your recent family stay with us to attend your daughter’s convocation! Many families of students attending local universities and colleges choose Les Suites to stay at because of our spacious, comfortable and well-equipped suites. Once again, thank you for your review and I do look forward to hosting you again in future.

Sincerely,


Chris Pierce
General Manager
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London Ontario
Level 3 Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 17 June 2014

this hotel is has a great location - walking distance to parliament hill and hop on/hop off bus stop. the suite setup is great if travelling with a large party - on our stay we had 2 - 2 bedroom suites for our extended family of 10; wonderful to have the full kitchen so not always eating out - grocery store 2 block walk as is the beer store and liquor store
lots of privacy for everyone with 2 bathrooms and tons of gather space in the living room/dining room
staff are incredibly accomodating, lovely large pool and outdoor courtyard - lovely balcony
only issue was that dishes were missing so we had to purchase disposable stuff but worked out great

Room Tip: pool is on the 5th floor if you want to be close by; ask for a room with a west view
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  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank cruisefan_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review, 18 June 2014
Dear Guest,

Wow – it’s always a pleasure to receive excellent feedback! I’m pleased you and your family enjoyed your stay in one of our spacious and well-equipped two-bedroom suites. Having a kitchen with full-sized appliances makes meal-time a breeze. In future, if you require more dishes or anything else to make your stay more enjoyable, please do let us know immediately as we are always at your service! Our beautiful outdoor courtyard located on the 5th floor is an oasis for our guests. Catch some sun and then go swimming in our indoor pool located on the same floor. Once again, thank you for your review and I certainly look forward to hosting you and your family again on your next journey to Ottawa!

Sincerely,



Chris Pierce
General Manager
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Level 3 Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 16 June 2014 via mobile

I have stayed at Les Suites for several days almost every August. I am there for business and the family comes along for fun.

This is the perfect family hotel with spacious rooms, good amenities and ideally located for ease of access to all Ottawa has to offer.

Very good value for dollar and friendly/accommodating staff. My only "pet peeve" is the slow elevators during peak times of day, but that is only a minor issue compared to the rest of the package.


Stayed August 2013, travelled on business
Helpful?
1 Thank DisneyWithdrawal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review, 17 June 2014
Dear Guest,

I appreciate your excellent review and you and your family’s continued patronage over the years! Whether on business, on vacation or a combination of both, Les Suites is the place to stay. Once again, thank you for your review and I look forward to hosting you in August!

Sincerely,


Chris Pierce
General Manager
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Ajax, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 June 2014

We were in Ottawa for a Conference and booked three rooms. The hotel was better than expected and hotel staff were amazing (thanks to the guys at the front desk for opening my Martini shaker!). Our rooms had everything we needed and the hotel was right around the corner from the Convention Centre. Presse Cafe also had great food at reasonable prices. Will definately return soon!

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank germanscorpian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review, 13 June 2014
Dear Guest,

Thank you for taking the time to post an excellent review regarding your recent business stay with us! I’m pleased you enjoyed our downtown location, steps away from the Ottawa Convention Centre and the majority of Ottawa’s attractions. Thank you also for mentioning the Presse Café located in our lobby and I have forwarded your positive comments to them. I look forward to hosting you and your colleagues again on your next trip to Ottawa!

Sincerely,


Chris Pierce
General Manager
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Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 9 June 2014

We come to Ottawa for a soccer match for our youth group under 13 against two teams in Ottawa. We were 15 kids and 3 coaches, we stayed at Les Suites Hotel Ottawa, we had a great time, service was excellent and the 3 rooms we stayed was spacious, kids had a quiet and conformable sleep, our 2 days and 1 night was unbelievable.

Our next visit to Ottawa - Les Suites Hotel will be our destination.

Thanks to service people at the hotel.
Horseed Soccer Club – Toronto

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Horseed S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review, 10 June 2014
Dear Horseed Soccer Club,

Thank you very much for your fantastic review regarding your recent stay at the hotel during your soccer match! I do appreciate your kind comments regarding the excellent service you received and our spacious and comfortable suites. I look forward to hosting the Club again on your next tournament in Ottawa!

Sincerely,


Chris Pierce
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Les Suites Hotel Ottawa

Property: Les Suites Hotel Ottawa
Address: les Suites Hotel 130 Besserer St, Ottawa, Ontario K1N 9M9, Canada
Phone Number:
Region: Canada > Ontario > Ottawa
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Romantic Hotel in Ottawa
#16 Family Hotel in Ottawa
#16 Business Hotel in Ottawa
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Les Suites Hotel Ottawa 3.5*
Number of rooms: 240
Official Description (provided by the hotel):
When you stay at Les Suites Hotel, Ottawa, you really do have the best of everything-the luxury of a great location and the comfort of spacious elegance. Situated in the heart of downtown Ottawa, Les Suites Hotel is next door to great shopping at the Rideau Centre and surrounded by fine dining and entertainment. Ideally located near major travel routes, government offices, and popular attractions, we offer the perfect location for business travelers and leisure guests alike. Les Suites Hotel boasts spacious One Bedroom Suites (700 sq. Feet) and Two Bedroom Suites (over 1000 sq. Feet) complete with full kitchen amenities, ensuite washer & dryers, seperate living and dining room and private balconies! Arrive Empowered and Leave Refreshed! ... more   less 
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Also Known As:
Les Hotel Ottawa
Ottawa Les Hotel
Les Suites Ottawa

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