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“Skip this one”
1 of 5 bubbles Review of Value Inn

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Value Inn
Ranked #58 of 67 Hotels in Ottawa
Toronto
Level Contributor
45 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Skip this one”
Reviewed 4 August 2008

After driving all the way from New Brunswick, we decided to stay one night in Ottawa. We booked a room at the first hotel we saw, since it was already close to 10pm. The Value Inn looks like a big motel from the outside. And it's basically that. It use to be the Econo Lodge East Ottawa up until recently and the new owners didn't upgrade the rooms.

Got a room on the first floor. The room was ugly, with ancient furniture. Cigarette burns on the bedsheets, even though it was a non-smoking room. The room was big enough, but the bathroom was tiny.

Employee at the desk was friendly but I didn't like the fact that he said the regular rate was much higher than what he made me pay and what was posted on the back of the room's door. Like he was doing me a favour.

The worst part was that I realized that I stayed at the same hotel about 10 years ago (it used to be a Travelodge) and had a bad experience at the time too. I'm not going to get fool again!

  • Liked — Location
  • Disliked — State of the room
  • Stayed July 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Moutarde22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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54 reviews from our community

Traveller rating
    7
    8
    6
    3
    30
See reviews for
17
13
4
13
Rating summary
  • Location
    3 of 5 bubbles
  • Sleep Quality
    2.5 of 5 bubbles
  • Rooms
    2 of 5 bubbles
  • Service
    2.5 of 5 bubbles
  • Value
    2 of 5 bubbles
  • Cleanliness
    2 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • French first
  • Any
English first
A TripAdvisor Member
Reviewed 21 November 2005

This was a TERRIBLE place to stay! The heating didn't work, so they had to give us 2 space heaters. All the blankets had either stains or cigarette burns on them. the toilet, tub & sink all had massive stains in them. The TV & the furniture was ancient & the alarm clock was broken. Bad service & hardly a continetal breakfast. The room was maybe worth half of what the price i paid for it was. This place doesn't need a renovation, it needs a wrecking ball.

  • Stayed November 2005, travelled on business
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Ottawa hotels

A TripAdvisor Member
Reviewed 8 July 2004

The furniture in the hotel room was paper covered melamine which was way past its life cycle. I asked to see a better room but it was the same, and I noticed the wallpaper missing in some places and dark stains in the bathroom sink.

As I mentionned this to the staff he became very impatient and refused to issue a refund for my reservation even though they supposedly have a 'Choice Hotels 100% satisfaction guarantee'. A phone call to the manager didn't change anything. A phone call to choice hotels made them register a complaint in their system but nothing more.

Helpful?
10 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Value Inn

Property: Value Inn
Address: 2098 Montreal Road, Ottawa, Ontario K1J 6M8, Canada
Region: Canada > Ontario > Ottawa
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #58 of 67 Hotels in Ottawa
Price Range (Based on Average Rates): £
Hotel Class:2 star — Value Inn 2*
Number of rooms: 46
Reservation Options:
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Also Known As:
Econo Lodge Ottawa
Value Hotel Ottawa

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