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“First impressions can be deceiving.”

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Travelodge Ottawa West
Ranked #59 of 67 Hotels in Ottawa
Moncton, Canada
Level Contributor
64 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
“First impressions can be deceiving.”
Reviewed 13 June 2014 via mobile

Arrived with a school group of nearly 40 kids plus chaperones. First impression was not good. Chaotic check in, rooms spread out in three hallways. Too late for the pool. Was ready to pack it in. Made some room switches, things got better. Wait staff in the group breakfast room were amazing with the kids. Cleaning staff worked very hard and were super nice, front desk staff were friendlier day 2. Rooms are acceptable, a little worn and tired in places but I have been in much worse situations. After all it was a place to sleep for a couple of nights. The location was very convenient. Would not stay here for a romantic getaway, but for a group it was perfectly fine.

Stayed June 2014, travelled on business
Helpful?
1 Thank volleydad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (124)
Date | Rating
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  • Dutch first
  • English first
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  • German first
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  • Japanese first
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English first
Ottawa, Ontario, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 June 2014

We went for a weekend stay for the kids to play in the pool/waterpark. The hotel room was fine - it was pretty much as expected for the price point. Decent but not fancy. Breakfast is not included and this is the only thing I didn't like, since the hotel restaurant is a bit pricey for breakfast. However, there was a microwave and fridge in our room (I think it depends on which room you choose) so we could provide ourselves with breakfast or go out to Al's Diner which is a good breakfast diner nearby.
Our kids are 3 and 6 and they loved the waterpark. The waterslide is for kids 43 inches and up, so my son could ride but my daughter could not, which was fine because she wouldn't have wanted to anyhow. My son however went on probably 80 times (It was pretty quiet when we went so there were no lines, and we went to the waterpark three times over our stay). The pool is a wave pool but it was only active one of the three visits we made to it. As a pool for young kids it is great because it is fairly shallow quite far out and when the waves were on they were fairly gentle. For kids the ages of ours this was great. Other than the slide and wave pool they have a kiddy pool and a hot tub. They were very well staffed with lifeguards. During our stay the pool area was not busy at all in the mornings and early evenings but they had about 4 lifeguards working at all times. The afternoons looked much busier but we chose to go in quieter times. Towels were provided in the pool area which was also nice.
Overall, for the price, it was good and the kids loved it. It is what we expected and we were happy with that.

Stayed June 2014, travelled with family
Review collected in partnership with Travelodge

Helpful?
1 Thank Kathryn M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brighton, Ontario
2 reviews
Reviewed 9 June 2014

overall just an average hotel. Needs to upgrade halls, etc. Outside obviously does not get the attention it should. Ash trays full of butts as well as on the
ground. Cleanliness here an issue. Air in convention hall terrible. Had to
wear jackets through sessions.

  • Stayed June 2014, travelled on business
    • Location
Review collected in partnership with Travelodge

Helpful?
Thank Astrida C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Travelodge Ottawa West

Property: Travelodge Ottawa West
Address: 1376 Carling Ave | Carling and Kirkwood, Ottawa, Ontario K1Z 7L5, Canada (Formerly Travelodge Hotel and Convention Centre - Ottawa West)
Region: Canada > Ontario > Ottawa
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #59 of 67 Hotels in Ottawa
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Travelodge Ottawa West 3*
Number of rooms: 196
Official Description (provided by the hotel):
The Travelodge Ottawa Hotel and Conference Centre is a CAA/AAA 3-Diamond Full Service Property. Boasting Over 20,000 square feet of meeting space, a full convention services department and exceptional customer service. We offer an Executive Club Floor with a private Executive lounge for our business travelers enjoyment. Enjoy Ottawa's largest hotel Water Park, the Wet and Wild water Park. It features a wave pool, kid s pool, slide, hot tub and fitness room. ... more   less 
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Also Known As:
Travelodge Hotel And Convention Centre
Travelodge Ottawa
Travel Lodge Ottawa

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