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“Changing of the Guard”

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Courtyard Ottawa East
Ranked #15 of 67 Hotels in Ottawa
Certificate of Excellence
Fort Wayne, Indiana
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Changing of the Guard”
Reviewed 21 August 2014

We spent 2 days while on vacation at this Courtyard. Our purpose for visiting Ottawa was to visit the provincial capital and witness the changing of the guard ceremony. It was a beautiful ceremony and would highly recommend seeing it. The accomodations at the Hotel were very good, but getting there was a bit hectic with all the road construction going on. We visited all the parlementary buildings including the House of Commons. The city itself was fairly easy to get around. Most streets were in a grid pattern which made driving fairly easy.

  • Stayed July 2014, travelled as a couple
    • Value
    • Rooms
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

557 reviews from our community

Traveller rating
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    49
    14
    5
See reviews for
185
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (137)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Any
English first
Level 5 Contributor
68 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed 21 August 2014

This is a good value hotel in Ottawa. Easy access to downtown Ottawa, relatively central location (stores and mall within a 5 minute drive). The rooms are a generous size, new furniture and generally clean. Also, good amenities - gym is new and clean.

What needs real improvement is the restaurant. The food from breakfast to dinner is not very appetizing. For food options, seek outside the hotel.

  • Stayed August 2014, travelled on business
    • Location
    • Cleanliness
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gilles L, Guest Relations Manager at Courtyard Ottawa East, responded to this review, 16 October 2014
Dear Juni L,

Thank you for taking the time to positively review our Courtyard Ottawa East. We appreciate you sharing your experience with the TA audience. I have passed your comments on to Both the Kitchen and Bistro Managers, and they will look into the issues you presented. Reviews of late indicate that guests are content with our new Seasonal menus and specials, including our Prime Rib Special on Wednesday nights! Our Team looks forward to your next visit !!
Cheers,
G.Lebrun, AGM, Courtyard Ottawa, East.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ontario
Level 3 Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 14 August 2014 via mobile

This is my 3rd or 4th stay at this hotel this year and every time I stayed we had excellent services not only by the reservation personnel but by everyone at the hotel. The rooms are superb and clean . Maintained daily. For all of you who travel frequently please try this hotel . It may not be downtown but worth the stop. I maybe sorry in promoting this hotel but I am a person when he find good quality service and performance I am not afraid of sharing. Have a great time and enjoy . Ps hope I find a room when I return this year.

Stayed August 2014, travelled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto
Level 6 Contributor
449 reviews
117 hotel reviews
common_n_hotel_reviews_1bd8 143 helpful votes
Reviewed 13 August 2014 via mobile

Great service and excellent location
Front desk staff very helpful
Excellent value for hotel so centrally located in nations capital
Food was average but rooms were large and spacious
Beds were comfortable and we totally enjoyed this Courtyard

Stayed August 2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Delta, Canada
Level 3 Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 5 August 2014

We stayed in this hotel from July 15 thru July 18, 2014. The rooms are spacious, comfortable and well maintained. The service at the front desk and the bistro was excellent. A self-service Laundromat was very handy after 8 days of travelling by convertible and wifi service was good.
the only negative was a limited lunch/dinner menu in the bistro and a lack of restaurants within walking distance. The restaurant issue was compounded by the fact that many of the streets in the area are torn up for various construction projects making accessibility to area restaurants more difficult.

Room Tip: all roomds seem to be good-views are not great from any of them.
See more room tips
  • Stayed July 2014, travelled with friends
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Milford, Connecticut
Level 3 Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 5 August 2014

Lovely huge room, very clean and comfortable, with floor to ceiling windows. We were on the 13th floor, and the view was great. Large bathroom with a separate shower and bathtub/shower. We only stayed one night, so we didn't get to see the pool. We spent most of our time downtown. The hotel is far enough away from the downtown area that you cannot walk there, and with traffic, can take 5 to 15 minutes to get there by car. The staff was friendly and helpful. We arrived before check-in time, and although our room was not ready, they put us into one just like it that was ready. Plenty of outlets in the room, tiny fridge, microwave and sink, but very convenient. They even have a recycle bucket IN THE ROOM!
The parking is below the hotel, and the entrance is VERY steep. I was glad we had just put new tires on the car. It is also a bit tight down there, but since there didn't seem to be many cars when we were coming and going, it wasn't an issue.

  • Stayed August 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
St. John's, Canada
Level 6 Contributor
112 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 3 August 2014

We spent five nights in this hotel last week and were very pleased with the experience. The staff was friendly and accommodating. The rooms are large, clean and attractive. It is situated about 10 minutes from downtown just off the 417 which is very convenient. An added bonus is free underground parking and WiFi. You do need your own transportation if you are staying here as there are no restaurants or shopping within walking distance. There is a restaurant in the hotel but we never ate there.

  • Stayed July 2014, travelled on business
    • Value
    • Cleanliness
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Courtyard Ottawa East

Property: Courtyard Ottawa East
Address: 200 Coventry Rd, Ottawa, Ontario K1K 4S3, Canada
Region: Canada > Ontario > Ottawa
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #15 of 67 Hotels in Ottawa
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Courtyard Ottawa East 3*
Number of rooms: 395
Official Description (provided by the hotel):
It Pays to Book Direct for the best rates and special Marriott Rewards privileges. Courtyard by Marriott Ottawa East is a brand new hotel, opened in March 2012. We are conveniently located at the corner of the Vanier Parkway and Coventry Rd., just off Hwy. 417 and minutes from downtown Ottawa. We offer complimentary parking and hi-speed internet access. All 397 of our stylish and uncommonly spacious guest rooms offer a mini-fridge, microwave and wet bar. Located on the 15th floor, check out our fitness centre open 24 hours. Enjoy panoramic views of the city from here and in our pool/whirlpool area also on the 15th floor. The Bistro restaurant is open throughout the day serving Starbucks coffee and fresh, healthy options. No matter what your time allows, you'll have options to grab and go or sit and let us serve you. Come and see us! You won't be disappointed! ... more   less 
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