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“Just so comfortable”

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The Business Inn & Suites
Ranked #8 of 67 Hotels in Ottawa
Certificate of Excellence
Nova Scotia
Level Contributor
265 reviews
91 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
“Just so comfortable”
Reviewed 25 April 2012

A lot of reviews comment on the fact that this hotel is "dated".. ....Yes it is but it is by far the cleanest place that I stay when I am on the road. There are no surprises, you can guarantee that your room will be spotless. the cleaning staff deserve 10 thumbs up for the wonderful job that they do. I do not know how a hotel can find such hard workers that can maintain the high standards of this hotel.
Yes it is dated but it is so comfortable and so clean I could never stay anywhere else.
The beds are one of the most comfortable that I have ever slept in, ( I almost hate to get up)
For me it is a home away from home, having a full kitchen is a bonus so that you can prepare meals yourself.
Highly recommend this wonderful place with its great staff, especially Julie at the front desk.

Room Tip: Parking is limited so arrive early to get a spot
See more room tips
  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jjejermaster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,409 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (291)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
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  • Any
English first
Toronto, Canada
Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 20 April 2012

I had previously reviewed this hotel and gave it an average rating and did slam it a bit in my review. My rating has improved because on reflection I realize the management was not totally responsible for the problem. My complaint included a significant scent of smoke in the unit and a lumpy mattress. The hotel management has communicated with me and explained the reasons for both of these problems. The smoke related to the previous tenant of the unit and the lumpy mattress was caused by a well meaning but misguided employee. The management has resolved the lumpy mattress problem by more education for the employees. A solution I totally agree with. I found the hotel had friendly attentive service staff and see that the management has a similar attitude. Good on you.

  • Stayed December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rijobel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Buenos Aires, Argentina
Level Contributor
194 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
Reviewed 13 April 2012

My wife and I were lodged in a Studio Suite. The room was extremely comfortable, including a full kitchen (microwave oven, conventional oven and kitchen, big refrigerator with freezer, coffee maker, toster, cutlery, dishes, etc, etc), an impresive 46” LCD, sofa, table and the best, a PC with free internet Access and a printer in our room!

The hotel offers a full complimentary breakfast, served in a small room. There are no many tables there but we never had problems with that (at different times). The surprise is that it has a refrigerator with juices, cheeses, yogurts, eggs, etc. Outside we had different types of breads, donuts, waffles, muffins, etc. Nice, complete and practical.

The location is good. If you want to walk, the best one is to the east. At two blocks you can find the Rideau Canal (one of the landmarks of Ottawa). The walk to Parliament Hill via the Canal is refreshing, everytime.

They offer parking (outside or covered) at a daily rate.

Rates of this hotel are absolutely convenient.

TIP: If you have a car and your stay is during a weekend, parking in the Street is free from Friday evening to Monday morning. The only thing is to be lucky and find the place.

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SM-Travellers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
montreal
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 9 April 2012

I really enjoyed my stay, great / amazing service and extreamly confortable.
Good prices, beautifull suites

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cubainfever
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ottawa, Canada
Level Contributor
113 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 11 March 2012

Wish I'd known about this place sooner. Rooms are very large, great tv, computer and printer, large kitchen space. Only complaint would be its a little loud so bring ear plugs or turn on a fan for white noise.

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Meredith36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai (Bombay), India
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 7 March 2012

The suites are huge, (apartments) but the perking is a hassle as the garage is small and hard to navigate if you have a full size car, the elevators take forever and the breakfast room is so small and crowded your uncomfortable eating there. Plus side is there is a computer and printer i your room plus wifi

  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mailro1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Niagara Falls, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 26 February 2012

A fantastic place for those on business and those wishing to have an inexpensive hotel in downtown Ottawa. Free breakfast, free laundry, free computer in room and spotlessly clean. We'll be back!

Room Tip: No need to bring laptop. Computer in every room with high speed. Rooms extremely large
See more room tips
  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank happy162
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Business Inn & Suites

Property: The Business Inn & Suites
Address: 180 Maclaren St | at Elgin, Ottawa, Ontario K2P 0L3, Canada
Phone Number:
Region: Canada > Ontario > Ottawa
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Suites
Hotel Style:
#1 Best Value Hotel in Ottawa
#2 Romantic Hotel in Ottawa
#3 Business Hotel in Ottawa
#5 Family Hotel in Ottawa
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — The Business Inn & Suites 2.5*
Number of rooms: 156
Official Description (provided by the hotel):
Spread your paperwork over large desk tables, relax on the comfortable living room sofas and wake up refreshed in a king size bed. If your family is traveling on business with you, our spacious suites feature fully equipped kitchens and household amenities to satisfy their needs as well. Located at the central hot-spot of Ottawa. Locals and visitors enjoy dinner, dancing and live music. 24 hour diners, Parliament Hill, the Rideau Canal and the ByWard Market are within walking distance, making The Business Inn the perfect location when staying in Ottawa! ... more   less 
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Also Known As:
The Business Hotel Ottawa
Business Hotel Ottawa

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