We recently stayed here and I was continually disappointed with this hotel throughout our stay, especially considering the price we are paying.
Overall the hotel is extremely outdated - 80's/90's decor and finishings. The carpets are old, the sofas feel like scratchy carpet that have never been cleaned in a decade and are quite uncomfortable, and the bathrooms make me feel like I'm in a hostel (and barely has enough room for a person the brush their teeth without banging into the toilet or tub in the process).
The positive aspects of this hotel - which can be the only reason one would ever stay here - is that the rooms are spacious with a decent kitchen. The beds are also comfortable, and the free wifi is very fast. But if you are looking for anything more than those three things, you will be sorely disappointed.
After our first day at the hotel, we came home to an uncleaned hotel room - cleaners never came that day. I had to call down for clean towels that night, and even those came with great delays. The next day, by 2pm there was still no sigh of a cleaner coming to the room so I had to call and remind them again to come to our room, and finally they did.
The breakfast that is served in the mornings has a lot of variety, but the room feels dirty, old, and again very hostel-like. The place feels like there is grease on the walls, and considering they're frying bacon in there with no air circulation or vents, I wouldn't be surprised if there were.
The gym, which is 2 doors down from the breakfast room stinks of breakfast food. It also has no circulation or fans and is extremely hot. I tried to go in one morning for a workout and couldn't last more than a minutes before I felt I was suffocating in the stench and heat.
This hotel needs a lot of work with its cleanliness, decor and efficiency. The staff I came across were friendly and helpful, but also overrun and thinly spread.
- Official Description (provided by the hotel):
- Spread your paperwork over large desk tables, relax on the comfortable living room sofas and wake up refreshed in a king size bed. If your family is traveling on business with you, our spacious suites feature fully equipped kitchens and household amenities to satisfy their needs as well. Located at the central hot-spot of Ottawa. Locals and visitors enjoy dinner, dancing and live music. 24 hour diners, Parliament Hill, the Rideau Canal and the ByWard Market are within walking distance, making The Business Inn the perfect location when staying in Ottawa! ... more less
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- Also Known As:
- The Business Hotel Ottawa
- Business Hotel Ottawa