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“Terrific location and well-priced” 5 of 5 bubbles
Review of The Business Inn & Suites

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The Business Inn & Suites
Ranked #7 of 67 Hotels in Ottawa
Certificate of Excellence
Kingston, Canada
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“Terrific location and well-priced”
5 of 5 bubbles Reviewed 8 April 2013

The Business Inn looks to be an old apartment building converted into a hotel; all the rooms we've stayed in there have full kitchens, dining areas and living areas, and many of them have a separate bedroom. Free Wi-Fi and a full breakfast included in the price make this a very economical place to stay, considering that you are mere blocks from the Parliament Buildings. An ideal location for a short stay with your family. Parking is and extra charge per day - they have both exterior and underground parking available. One drawback for me (I like FIRM mattresses): the beds are big and soft, with down pillows and duvets... if you like big and soft, I guess this would be another plus for you!

Room Tip: If you don't sleep well with the sound of traffic and pedestrians, ask for a room higher up, or...
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  • Stayed April 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank Gary H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,335 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (278)
Date | Rating
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  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
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English first
Ottawa, ON
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 8 April 2013

I recently stayed at The Business Inn for the first time. I was completely unsure what to expect, but I was very impressed with the amenities at this place.

The room, for one, was huge.

We opted for a one bedroom suite, and it was bigger than most apartments I've been inside of.

There was a full living-room, dinning room, kitchen, bedroom and bathroom! In the kitchen, there was also a small table with two chairs to eat in. The kitchen was stocked with everything needed to make a home-cooked meal (which was what we did!). Pots, baking wear, plates, cutlery, coffee maker... even a pressure cooker and coffee bean grinder!

The entire apartment was incredibly clean, and the furnishings were mostly modern-esque, but still warm and cozy. It appears that they have recently updated the furniture...The bedding was soft, and there was plenty of pillows. Oh, and the televisions? Huge, flat-screens in both the living area and the bedroom!

I have absolutely nothing negative to say about this place.. It's true that if you look closely, you will see signs of wear on the building itself - there was some small cracks in the living-room ceiling, and our balcony was a little crumbly on the edges, but it's nothing excessive that can't be looked past.

Service was friendly and courteous, too: from the gentleman I met at check-in, to the cleaning staff I encountered in the halls.

I would absolutely suggest a stay here for anyone looking for the "at-home" feeling. I'll definitely be staying here again in the future.

  • Stayed April 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank MLHCO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nova Scotia
Level Contributor
258 reviews
90 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
5 of 5 bubbles Reviewed 23 March 2013

This is the only place I will stay when in Ottawa. The rooms are always spotless and since I travel for work and have hundreds of hotel stays per year I would rate this as # 1 for cleanilness. The building may be dated as some people comment however that does not take away from the superiour cleanliness of the room and customer service.........anyone who is looking for something "fancy", there are plenty of other hotels in Ottawa that would charge your more than double the price and you would not get the cleanliness and customer service offered at this hotel........Josh and Julie are the gems at the front desk that make returning here feel like you are coming home. They remember you by name and despite my numerous "fussy" requests, they always manage to deliver.
Love this place and highly recommend it unless you are a snob and want the Riz........then go elsewhere and leave this gem for us to enjoy.

Room Tip: always like the rooms in the back....altough I do hear that people are not bothered by the traffic i...
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  • Stayed March 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank jjejermaster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saskatoon, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 21 March 2013

I recently travelled to Ottawa on business and stayed at The Business Inn for 2 nights. I couldn't believe how big the hotel room was--it was a one-bedroom suite, with a small kitchen (complete with dishes, pots and pans, cutlery, etc--everything you need) plus dining and living room combined. It also came furnished with a computer, with wireless highspeed internet. The furnishings and bathroom in my room were a bit dated, but clean and comfortable. The gym is a bit small, but I was able to do my workout. And the complimentary breakfast was awesome. They have the makings of an "egg mcmuffin", with your choice of bacon, sausage and cheese--and someone to heat it up for you. You can toast your own waffle, bagel or bread. They have muffins, cereal, oatmeal and fresh fruit. And their fridge is stocked with yogurt, cheese, hard boiled eggs and juice. I was very impressed with the choices.

The bed was extemely comfortable; however, the hotel is situated above a pub, so I did have to deal with late night/early morning noise--which I guess is to be expected being that I stayed there on St. Patrick's Day. I had a noise issue the second night, although the noise was coming from the room below; however, both of these issues were not the fault of the hotel.

Overall, I enjoyed my stay and would stay there again.

Room Tip: If possible, I would suggest requesting a room that is not on the same street as the pub entrance. A...
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  • Stayed March 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank coljungau
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelowna, British Columbia, Canada
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 bubbles Reviewed 16 March 2013

I haven't even arrived yet and I am already sensing a lack of customer service. I sent an inquiry about transportation from the airport and my response was "taxi or city bus". Not signed, not personalized. Nothing. I sure hope my arrival is better.......

  • Stayed March 2013, travelled solo
    • 1 of 5 bubbles
      Service
Helpful?
4 Thank Melanie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 16 March 2013

Everything you need for a family or business trip including friendly and courteous service! In the heart of the Capital you are close to shops, all amenities and just a short ten minute walk from downtown and the parliament buildings. Rooms are well equipped with kitchenettes, a dining area two big screen TVs, computer and living rooms. Book it and see the view as well.

  • Stayed March 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Packman58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Loveland, CO
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 12 March 2013

I stayed two nights while in town for business. I was on the top floor and had a beautiful view of the city. Elgin Street is filled with wonderful pubs and restaurants all within an easy walk of the hotel and the on premise sports bar also had excellent food. I dare you to find better accomodations for the price in any capitol city in the world.

Room Tip: 12th Floor Suite!
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  • Stayed February 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Greg S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Business Inn & Suites

Property: The Business Inn & Suites
Address: 180 Maclaren St | at Elgin, Ottawa, Ontario K2P 0L3, Canada
Phone Number:
Region: Canada > Ontario > Ottawa
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Suites
Hotel Style:
#1 Best Value Hotel in Ottawa
#2 Romantic Hotel in Ottawa
#3 Business Hotel in Ottawa
#5 Family Hotel in Ottawa
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — The Business Inn & Suites 2.5*
Number of rooms: 156
Official Description (provided by the hotel):
Spread your paperwork over large desk tables, relax on the comfortable living room sofas and wake up refreshed in a king size bed. If your family is traveling on business with you, our spacious suites feature fully equipped kitchens and household amenities to satisfy their needs as well. Located at the central hot-spot of Ottawa. Locals and visitors enjoy dinner, dancing and live music. 24 hour diners, Parliament Hill, the Rideau Canal and the ByWard Market are within walking distance, making The Business Inn the perfect location when staying in Ottawa! ... more   less 
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Also Known As:
The Business Hotel Ottawa
Business Hotel Ottawa

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