We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Affordable, comfortable and clean”
Review of Rideau Heights Inn

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Rideau Heights Inn
Ranked #29 of 69 Hotels in Ottawa
Certificate of Excellence
Reviewed 19 December 2013

The hotel was clean and welcoming. The desk clerks were polite, friendly and helpful. The room wasn't luxurious, nor was it expected to be, but it was clean and comfortable. Only small issue was with noisy heating unit, similar to AC but hot. Continental breakfast was sparse but muffins were good. Suited us as we were in a hurry. Nice that parking is included and at your door. Not many such facilities in the city. Location suited us for our quick overnight trip. It was near stores, restaurants and Algonquin College. Next time, we would enjoy relaxing under a tree on the premises... when weather is much warmer. We would return for overnight, affordable stay.

NOTE: We booked via hotels.com and surprisingly there was no "deal" to be had. I would have paid the same (maybe even a few dollars less) with my CAA membership.

  • Stayed: December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Jocey_d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (258)
Traveller rating
Traveller type
Time of year
Language

180 - 186 of 258 reviews

Reviewed 29 October 2013

Third time we've stayed here at this time of year, and the first time we've had any kind of problem.
Previous stays have been in the ground level block, but this time we were put on the first floor of an adjacent black. The room was on the outside corner of the building & think they left a lot of insulation out of the exterior walls when they built it.
Visible breath on entering the room - the heat hadn't been turned on at all, and even after we had put the window blower "Heater" on full, not a lot was achieved. We spent a night of sleeping in socks & sweaters - they were full, so they couldn't move us.
A pity, otherwise the motel has worked well for us before - we would have expected when they knew they had guests booked into a specific room, someone would have thought to have the heat on. It is Fall in Canada and It was a really cold, wet weekend in Ottawa.

  • Stayed: October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Mike S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 October 2013

Although the motel was very clean and the welcome was great, the motel's location was such that to get to a pharmacy or restaurant was 10 minutes away by car.
Staff prepared the sofa bed for our 13-yr old which was appreciated

  • Stayed: October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Michael W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 October 2013

This was a very nice motel with a huge and very clean room.....and.....the biggest HD TV we've seen in any hotel/motel. Continental Breakfast was minimal but just fine for us. A huge yard in front so traffic noise was almost nonexistent.

  • Stayed: October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank jwmachshop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 September 2013

Good and clean motel, has complimentary continental breakfast. Unfortunately they did not have milk with the cereal for my baby.
Muffins and tea/coffee were good. The rooms and beds were clean. Overall good experience.

  • Stayed: September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Tripadvice1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 September 2013

Pros: Room was clean, no odours, very nice grounds, bedding and towels nice and clean. Lots of room to move around, effortless check in and check out.

Cons: Arrived there for a Senators game so we were not in the room very long thank goodness. To start with my wife sat at the desk to connect our laptop only to discover the chair had been cleaned it was wet so we put a towel over it, then no internet, no phone and the TV reception was terrible. Went to the office and we were told the technician had just left? If we were staying even an hour longer we would have asked to change rooms as looking at the 4 walls would have been our enjoyment for the evening. We were never offered a replacement room and were even told that if we needed to use the phone we could go to the office which was at the other side of the property. Not so good when you have a heart condition, so service was not up at the top.

The Continental breakfast and it's setup is kind of unique! Breakfast consists of coffee, stale muffins, and individually boxed cereal. No juice or anything else that we could find. Then you take your breakfast, be that as it may, back to your room to eat it?
Strongly suggest you look around and pay a few dollars more which is a shame as it's a nice place. I may give it a second try and see if they have fixed their problems or not but all in all it was just a Motel room with no extras.

Room Tip: I would stay away from doors going to the second floor as the one beside our room tended to bang rat...
See more room tips
  • Stayed: September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Larry C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 September 2013

We stayed here one night while I ran a half marathon at the Terry Fox facility and the location was great. There are lovely big trees and the rooms, while not the newest, was clean and comfy. Once you factor in parking costs for the in-town hotels, this is actually quite cost effective. All in all, it turned out to be a great fit for us - we like quiet when we're done for the day and from this location we found everything we needed during our stay.

Room Tip: We were in room number one, which is on one end and it was great.
See more room tips
  • Stayed: August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank JOSJE A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Ottawa hotels
0.8 mi away
Ramada Ottawa On The Rideau
2.5 mi away
Hilton Garden Inn Ottawa Airport
6.3 mi away
ByWard Blue Inn
ByWard Blue Inn
#12 of 69 in Ottawa
821 reviews
Show Prices
Show Prices
Show Prices
5.4 mi away
The Business Inn & Suites
5.5 mi away
Cartier Place Suite Hotel
3.5 mi away
Best Western Plus Ottawa City Centre
Show Prices
Show Prices
Show Prices

Been to Rideau Heights Inn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Rideau Heights Inn

Address: 72 Rideau Heights Dr, Ottawa, Ontario K2E 7A6, Canada
Region: Canada > Ontario > Ottawa
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
#3 Best Value Hotel in Ottawa
Price Range: £62 - £83 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Rideau Heights Inn 2*
Number of rooms: 36
Official Description (provided by the hotel):
Rideau Heights Inn is a short drive to the downtown area, along which you will discover the historical Rideau Canal and the heart beat of Ottawa. In the other direction you will be pleased to know we are also a short 15 minute drive to the Ottawa International Airport! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travel Republic (UK), Agoda, Hotels.com, getaroom.com, TripOnline SA, Ebookers and 5viajes2012 S.L. so you can book your Rideau Heights Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Rideau Heights Hotel Ottawa
Rideau Heights Motel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing