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“Do not go there”
Review of Shawarma Palace

Shawarma Palace
Ranked #211 of 2,766 Restaurants in Ottawa
Price range: US$5 - US$14
Cuisines: Lebanese
More restaurant details
Restaurant details
Good for: Child-friendly
Dining options: After-hours, Takeout
Toronto, Canada
Level 3 Contributor
17 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 31 helpful votes
“Do not go there”
Reviewed 22 November 2013

The restaurant looks nice but the cooks and the workers who prepare your sandwich are awful in this location and on the rideau street location , they do not wear Gloves , there hands are not clean , you never know where it was before it touches your sandwiches , you never know what kind of scratches or wounds on their skin or what is the condition of their fingers and nails what kind of germs or bugs under the nails then they put all of that dirt in the bread and the food , I asked them to wear gloves and they refused in a very rude manner saying this is the way if u do not like get out . I can not believe where is the health department inspectors that allow those people to serve hundreds of the public every day, does the cook does not get sick in gastro or cold or he does not go to the washroom , he does not pick his nose or scratch his hair !!??? , I can not accept the idea to eat from his dirty fingers and dirty nails yeae !!!!!!!!!!!!!

  • Visited October 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
3 Thank m f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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102 reviews from our community

Visitor rating
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    31
    6
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    2
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Ottawa, Canada
Level 4 Contributor
42 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
“savour the delights of the Middle East”
Reviewed 6 November 2013

Want to savour the delights of the Middle East Arab culinary feasts then visit this excellent restaurant. The location is conveniently located near a movie theatre, the Bayshore major shopping mall, bus stops and a vibrant Middle East community. There is a wide selection of Arab cuisine all of which is prepared onsite using fresh ingredients. I particularly recommend the beef shawarma and falafel salad. The ambiance is superb. The service is friendly and prompt. The staff is friendly. This restaurant has take out and seating. It serves families, large groups and individuals. A good sign is the presence of Middle East customers. A palace indeed!

  • Visited October 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank andrew285
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ottawa, Ontario
Level 4 Contributor
30 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
“Really good food!”
Reviewed 12 October 2013

My boyfriend and I walked past here one day and had to try it. The smell from outside was wonderful and made us both hungry. We shared a platter that had chicken, beef, two kinds of rice and various sauces/vegetables. It was delicious!
The place was packed and it took a little while to get our food (about 10-15 minutes), but it really wasn't that long and the food was hot and tasty. One of the tastier shawarma places in the West End.

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Shantel M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto,ON
Level 4 Contributor
31 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
“Great food and price”
Reviewed 3 September 2013

This is the best shawarma I have ever been to. The portions are huge, so you need to share. Mixed chicken and beef shawarma cost $13 and it was hellll awesome and delicious!

Visited September 2013
Helpful?
Thank Tess G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ottawa Canada
Level 6 Contributor
151 reviews
90 restaurant reviews
common_n_restaurant_reviews_1bd8 60 helpful votes
“Best Shawarma in town”
Reviewed 24 August 2013 via mobile

We eat Shawarma quite regularly and have a couple of places we regularly frequent. I had heard this place was good so I googled best shawarma in Ottawa and this came up multiple times. It's true-the servings are huge and quality is excellent. We always share a mixed plate (hubby and myself) and sometimes we feel like there wasn't enough food for both of us but this was certainly not true here. Hummus was creamy and delicious, a generous amount of meat, potatoes and rice was provided and salad was fresh and crispy. Very affordable meal for two and healthy as well.

We went on a Friday night at about 9:00 and the place was pretty busy. Many different types people were eating here too. Someone mentioned that this was a Harvey's restaurant previously which is true. It is not a fancy place by any means but it's Shawarma not French cuisine.

We'll be back very soon!

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Stewartsix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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