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“Good overnight stay”

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Hilton Garden Inn Ottawa Airport
Ranked #7 of 67 Hotels in Ottawa
Certificate of Excellence
ontario
Level 6 Contributor
133 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
“Good overnight stay”
Reviewed 16 April 2014

We came to Ottawa for a specialist appointment at the General Hospital. Although it is a $30 cab ride to the hospital, and not an ideal location for those wishing to explore the capital, it's proximity to the airport, with shuttle, was an asset for our late evening arrival and brief stay. The free shuttle was waiting at the airport, with a congenial, helpful driver. Front desk staff was very helpful in booking us a cab for the morning. The room was extra large, with frig and microwave. The on-site restaurant, still open at 9 p.m., although limited in selection, provided top notch food and service. The room was a bit noisy, so close to the airport. All in all, a convenient, good night's sleep.

  • Stayed April 2014, travelled on business
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Helpful?
Thank arenamama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlisonHunter, Director of Sales at Hilton Garden Inn Ottawa Airport, responded to this review, 23 April 2014
Thank you for your review. We are glad you enjoyed your stay and sorry that a hospital visit was the circumstance of your stay. We hope you are able to come back and enjoy a bit of rest and relaxation.
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Rating summary
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  • Sleep Quality
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  • Value
  • Cleanliness
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Dallas, Georgia
Level 4 Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 14 April 2014

Stayed here for 3 days for work - right near the airport, very convenient. Hotel is currently under some construction, but it was not an issue. The rooms are large and clean, and the staff is awesome. Very friendly and helpful - with every request/question no matter how small. Food at the restaurant was excellent as well. It was a very pleasant experience and would definitely stay here again.

Room Tip: There is currently construction going on - not a big issue, but you may want to ask to be at the oth...
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  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mark D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlisonHunter, Director of Sales at Hilton Garden Inn Ottawa Airport, responded to this review, 16 April 2014
Thank you for taking the time to share your experience. We are pleased you enjoyed your stay and your meals in the Garden Grille and Bar. We look forward to your next stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ontario
Level 5 Contributor
56 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 13 April 2014

Stayed here for two nights for a wedding. Very nice hotel, staff there are very friendly. I didn't get the room I had reserved, I called the front desk and they had me the room I wanted in minutes. Ate breakfast each morning at the little cafe and it was awesome, wide selection and service again was outstanding.
The hotel is expanding so there is construction there right now, wasn't an issue though.
The room was nice and big, very clean with everything you need.

  • Stayed April 2014, travelled with family
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank shadow0966
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlisonHunter, Director of Sales at Hilton Garden Inn Ottawa Airport, responded to this review, 14 April 2014
We are so pleased you had a perfect weekend at our hotel. We are here to ensure those special moments in life go well with a good night sleep and a great meal. We hope to see you back for another special occasion soon.
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Ottawa, Canada
Level 2 Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 12 April 2014

This is a nice, clean, relatively new hotel with large rooms. The staff is pleasant, and there is a restaurant and bar onsite.

It is an airport hotel, so it is a little out of the way if you want to see the city, but it is a great value for a business traveler.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TimMc15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlisonHunter, Director of Sales at Hilton Garden Inn Ottawa Airport, responded to this review, 14 April 2014
We are pleased you enjoyed your stay and liked our hotel and service. We hope to welcome you back again soon.
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Nunavut, Canada
2 reviews
Reviewed 11 April 2014

This is a beautiful hotel. Best beds of any hotel around! Heating/cooling system needs to updated to accommodate individuals that prefer various room temperatures. We were unable to cool our room down but the staff provided us with a fan that helped out some. Will stay again, no questions!

  • Stayed April 2014, travelled with family
    • Value
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Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Angela M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlisonHunter, Director of Sales at Hilton Garden Inn Ottawa Airport, responded to this review, 14 April 2014
Thank you for your review. We are glad you enjoyed your stay and the beds. It is always tricky at this time of year to regulate room temperatures because there can sometimes be up to a 30 degree change in temperature from night to day. We try our very best and have fans and heaters to help with the issue.
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Averill Park, New York
Level 5 Contributor
74 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 5 April 2014 via mobile

We recently spent three nights here for a family wedding. Staff were very friendly and accommodating. Rooms are huge. We had a king room on 5th floor. The room was quite large. Bathroom very large as well. Bed very comfortable mEven though we were next to the airport, never heard a plane landing or taking off. Ate breakfast twice at the restaurant. Very good, wait staff very attentive. Front desk staff gave us current days exchange rate and let us exchange up to 100 American per day, which was great saved us from trying to find a bank. My only complaint would be that the room was too warm, set at 72. Could not be changed. The hotel staff did give us a large circulating fan which was perfect. Lovely stay and would stay here again.

Stayed April 2014, travelled with family
Helpful?
Thank Farrell105
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlisonHunter, Director of Sales at Hilton Garden Inn Ottawa Airport, responded to this review, 7 April 2014
Thank you for your review. We are pleased you enjoyed our spacious rooms and comfortable beds along with our top notch service. We look forward to your next stay with us.
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Ottawa, Canada
Level 6 Contributor
63 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
Reviewed 29 March 2014

We stayed one night at the Hilton Garden Inn before we caught an early morning flight the following morning. The room was huge and the bed firm but comfortable. The bathroom was beautifully finished and had good lighting and a very nice large mirror. They gave us a 25% discount coupon for the 'park and fly' which saved us a lot on our airport parking. Would definitely stay at this hotel again when flying out of Ottawa!

  • Stayed March 2014, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank Ceilidhe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlisonHunter, Director of Sales at Hilton Garden Inn Ottawa Airport, responded to this review, 31 March 2014
Thank you for the review. We are so pleased you enjoyed your stay and the partnership we set up with Park and Fly. It is so much more enjoyable to check in to a hotel the night before your flight. You have no worries about weather or being late. Our shuttle will even drive you to the airport. We look forward to your next stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Ottawa Airport

Property: Hilton Garden Inn Ottawa Airport
Address: 2400 Alert Rd, Ottawa, Ontario K1V 1S1, Canada
Phone Number:
Region: Canada > Ontario > Ottawa
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Family Hotel in Ottawa
#4 Business Hotel in Ottawa
#4 Romantic Hotel in Ottawa
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hilton Garden Inn Ottawa Airport 3*
Number of rooms: 167
Official Description (provided by the hotel):
At the Hilton Garden Inn Ottawa Airport hotel in Ottawa, Ontario, Canada, you'll find everything you want, right where you need it. The Hilton Garden Inn Ottawa Ontario hotel is located five minutes west of the Ottawa MacDonald Cartier International Airport and 15 minutes to downtown Ottawa. The hotel is completely soundproof. The Hilton Garden Inn Ottawa Ontario Airport hotel is certain to please the busy executive or leisure traveler. The Hilton Garden Inn in Ottawa is designed with you in mind, and offers the following services: Garden Grille and Bar, Evening Room Service Available, 24-hour Pavilion Pantry® convenience store, Pavilion Lounge, Complimentary shuttle service and self parking (Park and Fly rates available!), Complimentary business center, Complimentary wired and wireless Internet access throughout entire hotel, including guest rooms, Indoor heated pool and whirlpool, Complimentary Exercise Room, 7,200 sq. ft. state-of-the-art banquet facilities, Complimentary morning paper, Valet and self-laundry available. ... more   less 
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Also Known As:
Hilton Garden Inn Ottawa Airport Hotel Ottawa
Ottawa Hilton

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