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“Poor service”

Heart & Crown Byward
Ranked #157 of 2,952 Restaurants in Ottawa
Certificate of Excellence
Price range: US$5 - US$19
More restaurant details
Restaurant details
Dining options: After-hours, Reservations
Neighbourhood: Byward Market Area
Description: The Heart and Crown has been around since 1992, it stretches a full city block. With 6 bars within the building, it's as if you're touring an Irish Village. They provide standard Irish fare as well as some Canadian classics. It is a great place to people-watch on the patio during the day as it is in the heart of the market. By night it has a lively crowd who can enjoy live entertainment 7 nights/week. They offer breakfast on the weekends and show various sports events throughout the day (rugby, soccer, nhl, etc.).
Reviewed 3 weeks ago

We stopped by for a few drinks here one night. We sat down and waited for someone to take our order and despite the fact that it was a very quiet night in there, nobody approached us. The waitress was rude when taking our order. In the end we felt the drinks were expensive and definitely not worth the trip.

Thank SusanOC2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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4 - 8 of 358 reviews

Reviewed 4 weeks ago via mobile

Great food, service and at least 3 rooms each with their own screens!

Came here for the Columbia/Poland game, very comfy - pub style - full pub menu with updated dishes - loved them all!

We had the Asian Chili cauliflour (battered), breaded wings with hot sauce, and first tacos (packed wiith battered cod).

Love this place and will definitely return for more of the games. Also a popular patio available, and in the heart of the Byward mkt.

Thank UmairR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 May 2018 via mobile

Apparently Heart and Crown Byward must have changed ownership/management in the last 2-3 years since I’ve lived nearby. Brought friends here on Saturday evening and was very disappointed. Very, very poor service, food quality was not H&C quality, and even the put-together appearance of the hostesses wasn’t the quality they used to be. Overall not a great experience and I wish I had have known.. I would’ve taken my out of town friends to another bar for dinner. Won’t be back!

Thank Allie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 May 2018

Stopped here for a drink on their patio. Beautiful sunny day during the Tulip restaurants and bars that are connected. We ordered some snacks in the courtyard. Food was very good. Love Canadian French Fries! Must be their black dirt. I had a Bloody Ceasar and it was topped with a dill pickle, olives, ham and cheese. Excellent!! We always stop here when in Ottawa. All the wait staff is very nice and accommodating.

Thank dreamweaver11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 May 2018 via mobile

Courtyard is a fun place when there is music. Dan Dunlop and group make it very pleasant. We decided to eat and the food was ok. Service somewhat slow.
Would go back.



Thank DennisJ644
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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