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“Good Value, Friendly Staff, Great Restaurant”

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BEST WESTERN PLUS Guildwood Inn
Ranked #2 of 16 Hotels in Sarnia
Certificate of Excellence
Mississauga, Canada
Level Contributor
132 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 317 helpful votes
“Good Value, Friendly Staff, Great Restaurant”
Reviewed 31 July 2014

We stayed at the hotel for a wedding. We arrived the night before the wedding. Although the outside of the hotel is tired, the inside has been redecorated and the rooms were clean.

The staff were very friendly and accommodating. We had an issue with our toilet the second night and were asked to switch rooms. Not that much of a hassle as luckily the room was right next door.

The restaurant on the property exceeded our "hotel" expectations. The food was fresh, well made and they even managed to do a quick burger just before closing at 10pm for one of our kids who had driven 12 hours to get to the hotel for the wedding. They also serve a great breakfast at the restaurant.

Not our usual travel spot, but if you need a clean room, with a friendly helpful staff and good meal to get you on your way this would be a good go to spot. Also first exit off the boarder so if travelling to USA in early morning this would be a good breaking point.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
Thank Holakat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
denaSarnia, Manager at BEST WESTERN PLUS Guildwood Inn, responded to this review, 5 September 2014
Thank you for your kind comments! We were happy to hear you enjoyed your trip to Sarnia and your stay at our property! I will pass on the wonderful comments of our staff to them as they work hard at exceeding guest satisfaction.
We hope you come down to see us again real soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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315 reviews from our community

Traveller rating
    146
    108
    44
    10
    7
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (61)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Cleveland, Tennessee
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 26 July 2014

Our family of four plus our dog stayed at this hotel. The front desk was welcoming and helpful. Our room was exactly as advertised and very pet friendly. The beds were comfortable and the air was tricky to figure out but worked great. We will stay here again.

  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank Cecily0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
denaSarnia, Manager at BEST WESTERN PLUS Guildwood Inn, responded to this review, 28 July 2014
We were glad to hear you enjoyed your stay! We are always happy to accommodate our little furry friends!
We hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Denver, Colorado
Level Contributor
116 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
Reviewed 23 July 2014

Location good just by the bridge between Canada and the USA. It has been there a very long time and showing its age despite some renovations having been made. Room was small and the AC unit was noisy. It was clean, but the carpets are stained throughout the hotel. Decor is tired. They include breakfast by giving you a certificate to use in the restaurant and we had an ok breakfast, but not very good if you like crisp bacon--ours was limp and undercooked--and good toast--ours was barely toasted and drenched in butter (margarine?) applied in the kitchen. I would choose to stay elsewhere next time.

  • Stayed July 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pesca7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
denaSarnia, Manager at BEST WESTERN PLUS Guildwood Inn, responded to this review, 25 July 2014
Thank you for your honest feedback. You will be glad to hear we are, at the present time, we are refurnishing our guestrooms by adding new 42" TV's, AC units, pull out couches and continuing throughout the publice areas. Our Executive Chef is here to please all our guests, therefore, if you wish to have your bacon or toast extra crisp or made a particular way, please make our servers aware of this and it is always our pleasure to accommodate our guests needs.
We hope you come back soon to see all the new changes.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dallas, Texas
Level Contributor
79 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 16 July 2014

The hotel is very strategically located near the bridge to USA and make a wonderful stopover location before entering the USA and a chance to enjoy my favorite restaurant in Sarnia. The staff are very customer oriented and friendly. The rooms and facilities are excellent. Highly recommended.

  • Stayed July 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Dallas3100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
denaSarnia, Manager at BEST WESTERN PLUS Guildwood Inn, responded to this review, 25 July 2014
Thank you for responding and informing us of your enjoyable stay. Our staff was happy to hear you enjoyed their customer service as they work extreemly hard at treating all of our guests with that little extra care that will make a difference. We are also glad to hear you enjoyed Shelly's Restaurant 's service and food!
Come back and see us again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oshawa, ON, Canada
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 17 June 2014 via mobile

Am currently as this hotel.
I will say the front desk staff is very accommodating but the pool area and hotel overall I feel needs a good cleaning.
We are in a ground floor room with door to outside and the carpets are dirty. You just don't get a overall clean feeling.
I walked next door to the competition to compare and have to say the rooms even in the two story section - not the Tower are much better. Even though I see on this site the complaints.
I was shown a second floor room with balcony and it is much nicer.
Now the west wing is still being renovated. But overall the hotel to me is much better. That's where I would stay


Stayed June 2014, travelled on business
Helpful?
Thank aturtl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
denaSarnia, Manager at BEST WESTERN PLUS Guildwood Inn, responded to this review, 30 June 2014
Thank you for your useful comments. I tried to review your stay information and we didn't have you as a registered guest. We value your opinion and if you would like to speak to us further, please contact us directly as it would be a pleasure to hear from you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
ottawa, Cameroon
2 reviews
Reviewed 16 June 2014

stayed at this location with multiple family members. accommodated our request to stay near each other and placed us away from wedding partying. appreciated. pets welcomed. restaurant packed for breakfast -- would recommend eating elsewhere for this meal.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Elizabeth T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
denaSarnia, Manager at BEST WESTERN PLUS Guildwood Inn, responded to this review, 30 June 2014
Thank you for your useful comments. I tried to review your stay information and we didn't have you as a registered guest. We value your opinion and if you would like to speak to us further, please contact us directly as it would be a pleasure to hear from you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Airdrie, Canada
2 reviews
Reviewed 11 June 2014

Spacious rooms, extremely comfortable bed, friendly, professional staff- can't go wrong staying here! Included breakfast choices got the day off to a great start. The restaurant staff were friendly and prompt with their service...there was no waiting around to be seated or for the meals to be delivered! Great value!

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Evelyn H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
denaSarnia, Manager at BEST WESTERN PLUS Guildwood Inn, responded to this review, 25 July 2014
Thank you for your positive comments on our Best Western, Guildwood Inn. I am glad to hear you enjoyed our Shelly's Restaurant and the service that we provide!
We hope to see you back again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about BEST WESTERN PLUS Guildwood Inn

Property: BEST WESTERN PLUS Guildwood Inn
Address: 1400 Venetian Boulevard, Sarnia, Ontario N7T 7W6, Canada
Phone Number:
Region: Canada > Ontario > Sarnia
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 16 Hotels in Sarnia
Price Range (Based on Average Rates): £
Hotel Class:3 star — BEST WESTERN PLUS Guildwood Inn 3*
Number of rooms: 95
Reservation Options:
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Also Known As:
Best Western Guildwood Hotel Sarnia
Best Western Sarnia
Sarnia Best Western
BEST WESTERN PLUS Guildwood Inn Sarnia, Canada - Ontario

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