I very rarely get out to dinner, but thought I would try something new for Valentines Day. First off, the mens washroom was so cold he could see his breath. The women's washroom was a little better due to the fact that there was an electric space heater by the door way so it was tolerable. The mans T bone steak beside us was the thickness of a fast fry steak and when he complained about it nothing was done. We arrived and order our appetizers, which took close to 1/2 hour for our appetizers which was ok but then we ordered our meal and it took a very long time. I don't usually complain and have been in the restaurant industry long enough to be patient, however three other tables ordered appetizers, meals and got their bill before we received our meals. When asked when our meals were coming the server said it was coming right out. The manager never came by to see how we were doing, if our meals were ok even after the server knew it was taking too long. We had empty drinks and no food for a very long time. We didn't finish our meals, no dessert and no coffee. We were speaking with the other tables that noticed we were sitting for a long time while we were waiting for our food with a staff member that was cleaning tables as well as the one that seated us as comments were being said about wait times, what was management doing about us, complimentary drink or appetizers etc. but no one came up to us and offered anything. The food itself was no good. The bruschetta was bland, the escargot tasted like salt and the roast beef was more like a pot roast. For the price I paid I expected a better quality cut of meat. Our server was friendly enough, however for whatever the reason was that our food was taking so long be it her mistake or a kitchen back up she should have acknowledged us and told us what was happening. The server was very aware that we were not happy with the wait time or our meals, but didn't seem to care. On my way out I say one of the cooks in a white chefs jacket downing a glass of wine, it was 8:00. I believe every place can have an off night, however I will not return to this establishment and would tell other the same.
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