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Fairfield Inn & Suites Sault Ste. Marie
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Reviews (360)
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Reviewed 17 June 2014

I always stay at the Fairfield Inn, Sault Ste Marie. Great location, amazing staff, and good breakfast. Rooms are large and clean. Close to many restaurants and bars in walking distance. Enjoy the Sault. Especially the tran.

Room Tip: Any room is good
  • Stayed: June 2014, travelled on business
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Thank Yesforscotland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rebecca H, Front Office Manager at Fairfield Inn & Suites Sault Ste. Marie, responded to this reviewResponded 25 June 2014

Dear Valued Guest, Thank you for the wonderful review on TripAdvisor. We love to hear from all of our guests and it's great to hear when someone always stays with us when they are in Sault Ste. Marie. I agree this is a great location, right on the hwy, within walking distance to so many things and just a short drive to downtown. Thank you again for taking the time to post your review, we look foward to your next stay with us.

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Reviewed 4 June 2014

3 nights stay in this lovely hotel, in mids of many excellent restaurants, all in waking distance. Excellent bed and pillows, micro and fridge. Nice bathroom with coffee machine, also in the lobby free coffee is avaliable though the day. Very good breakfast with eggs and assuage patties is included. A strange missmatched colours carpets (2nd floor) on few parts of passage especially since Hotel seems pretty new. A nice large fruit bowl with applets adorn reception counter rather than usless flower vase, gives nice accent at the entrance. Friendly people everywhere.

It was still rather cold at beginning of June, however Sault St Marie is impressive small town and last populated area before entering huge country wilderness further North and close to Lakes. Equip yourself againt huge mosquitoes. All in all nice Northern experience.

Room Tip: Huge selection of hotels in proximity. Going South to Niagara will try to drivevis USA, it may be closer and definitely cheaper gas.
  • Stayed: June 2014, travelled on business
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Thank Maria B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rebecca H, Front Office Manager at Fairfield Inn & Suites Sault Ste. Marie, responded to this reviewResponded 12 June 2014

Dear Valued Guest, Thank you for the wonderful of your recent stay with us. I am happy to hear that you enjoyed both your time at the hotel as well as Sault Ste. Marie. This is a very beautiful part of Northern Ontario. Sadly we do have quite a few mosquitos when you get closer to the lake and bush areas, luckily there aren't too many around the hotel. I will agree the carpet off the elevator on the 2nd and 3rd floors is a bit of a conversation piece!
Hopfully you will be able to come visit us again when the weather is a bit warmer.
Thank you again for posting your review on TripAdvisor.

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Reviewed 2 June 2014

Prices were OK (around $120 per night, Toronto pricing). Breakfast was processed meat products and eggs. Baked goods were corporate provided. Sleep in miss breakfast, then go out for it. Beds were hard. Many cable TV channels. Check hours on pool and breakfast during the week (short hours). Short drives to shopping and restaurants. Overall good place, newer hotel. More of a business trip hotel than vacation.

  • Stayed: May 2014, travelled solo
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Thank WItraveler2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rebecca H, Front Office Manager at Fairfield Inn & Suites Sault Ste. Marie, responded to this reviewResponded 6 June 2014

Dear Valued Guest, Thank you for reviewing your stay at the Fairfield Inn & Suites while you were in Sault Ste. Marie. I am very sorry to hear of your dissatisfaction with the quality of our continental breakfast. As we do not have a fully functioning kitchen available to us, we do not have the ability to bake our own muffins and bagels, so we do have those brought in to us 3 times a week, along with the eggs and sausage patties. We have tried out a few different brands of baked goods as well as eggs and sausages in an attempt to get the best quality item to our guests. We will look into a few other brands in hopes that we can ensure all of our guests leave the hotel each morning fully satisfied with the breakfast they were offered.
The hours for the breakfast do change. They are 6am - 9am on weekdays and 7am - 10am on weekends and holidays. The pool hours are steady from 7am - 10pm every day.
Thank you again for your review, we appreciate hearing from you regarding your stay and we hope we are able to make the improvements in the areas of concern. Wishing you a great summer and hopefully we will see you again next time you are in Sault Ste. Marie.

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Reviewed 13 May 2014

My husband and I have stayed at this hotel three different times for four days at a time when visiting relatives in Sault Ste. Marie, ON. It is very comfortable and clean. We enjoyed the included hot breakfast and newspapers every morning. This hotel is convenient to everything in the city and also for day trips across the border to the U.S. Parking is plentiful and when we have been there in the winter the parking lot is always clear of snow. Next time we will try the indoor pool which looked very inviting.

Room Tip: We prefer the bottom floor near the end of the hallway on the left side of the hotel, because it is easier to bring in luggage. It is also very quiet and very seldom have we heard other guests coming or going. There is a small courtyard outside the window.
  • Stayed: April 2014, travelled with family
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1  Thank Judith D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rebecca H, Front Office Manager at Fairfield Inn & Suites Sault Ste. Marie, responded to this reviewResponded 15 May 2014

Dear Valued Guest, Thank you for posting a review on TripAdvisor. We are happy to hear that you have chosen to stay with us for your family visits to Sault Ste. Marie. I will agree, it is quite easy to get anywhere in the city from this location and being right on Highway 17 makes the location that much easier for anyone just passing through. Hopefully during your next visit you will get a chance to tryout both the saltwater pool and hot tub. We look forward to seeing you again on your next visit.

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Reviewed 7 May 2014

I have stayed here on a couple of occasions and found the rooms excellent and the staff beyond compare ( Thanks to the reply from the hotel for mentioning Teresa's name, at the breakfast bar, in reply to another review. She is a real star! ) . 10/10 all around. My only 'negative' is that I personally found the bed to be a bit firm for my personal liking, but to be honest, that's just my opinion and as you can't please everyone ( your needs might be different ) its not something that would remotely put me off staying here in the future. HIGHLY recommended!

  • Stayed: May 2014, travelled with family
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1  Thank Krozby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rebecca H, Front Office Manager at Fairfield Inn & Suites Sault Ste. Marie, responded to this reviewResponded 15 May 2014

Dear Valued Guest, Thank you for posting a review of your recent stay with us. It is always nice to hear when our guests enjoyed their time with us. 10/10 is such a high compliment!!! Thank you again for your recommendation. We hope to see you next time you are in Sault Ste. Marie.

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