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“Quiet, clean, awesome service and location”

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Algoma's Water Tower Inn & Suites, BW Premier Collection
Ranked #5 of 23 Hotels in Sault Ste. Marie
Certificate of Excellence
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Quiet, clean, awesome service and location”
Reviewed 13 July 2014 via mobile

We stayed here on our way through the Soo. We spent one night in the Ultra Spa suite. It was fantastic! It was the quietest room that I'd ever stayed in. After enjoying the spa tub for an hour, we went for a swim and whirlpool. The atmosphere is very relaxing. Fast check in and check out and we were back on the road quickly thanks to the great location. We will definitely stay here again, hopefully soon.

Stayed July 2014
Helpful?
Thank Kransom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jamie H, Marketing Manager at Algoma's Water Tower Inn & Suites, BW Premier Collection, responded to this review, 15 July 2014
There's nothing like rejuvenating in your own personal spa whirlpool before you hit the road again. Our Ultra Spa suite is just one of many suite types that feature spa bathtubs which are great for relaxing and romancing. Thank you for sharing your experience with us. We look forward to seeing you when you return!
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520 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (99)
Date | Rating
  • English first
  • Any
English first
Orillia, Canada
Level 3 Contributor
12 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 5 July 2014 via mobile

We stayed because it was close to the hospital and the rate was decent.
Beds were doubles not queen. So unless you are 5 foot the sleep will be bad.
No coffee in room
Shower head really low and cannot be adjusted
Bad mattresses; good maybe for 1 person but two adults just doesn't work.
Tiny toilet
No fan in the bathroom

Negative experience

Stayed July 2014
Helpful?
2 Thank HoneymoonandCigars
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jamie H, Marketing Manager at Algoma's Water Tower Inn & Suites, BW Premier Collection, responded to this review, 9 July 2014
Please note that we don't advertise queen beds in the room type you requested, though the majority of our 176 rooms and suites are queens and kings. Are you tallish? Our full beds are the standard 76 inches, and shower height is the norm. All bathrooms have automatic fans...it's required. All accommodations have coffee makers with Starbucks coffee, Tazo teas, and fresh cream and milk in the mini-fridge. If contacted, our customer service staff will do anything in their power to accommodate guest needs. It's always been my experience when staying at hotels that if something fails to meet my expectations, I ask. Better to be proactive for everyone's sake. I do hope you will return and let us prove this is so. We are so close to the new regional hospital in Sault Ste. Marie, and offer very good rates to folks who unfortunately need to travel from smaller towns to benefit from the facility.
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Tara, Canada
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 July 2014

When I walked into the hotel there were people standing around the front door smoking which did not impress me. The room was fine however there were kids running up and down the hall til 11 pm. The night I arrived the highway was closed due to a washout and the next morning I asked the staff if the highway had reopened I was told they didn't know but I could call 511 to find out. Needless to say I was pretty happy I had not booked with this hotel for my return trip.

  • Stayed May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank labrlb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jamie H, Marketing Manager at Algoma's Water Tower Inn & Suites, BW Premier Collection, responded to this review, 8 July 2014
Smokers and non-smokers will forever butt heads. We were the first hotel in Sault Ste. Marie to go totally non-smoking in rooms and public spaces. Our guests sign a no-smoking waiver at check-in. They pay if they smoke in their room. If they are smokers, that’s their right, and we respect that. We have butt disposal and signage at our entrances urging guests to smoke away from the building. Re road conditions…while our front desk staff do try to keep informed on road conditions, speaking directly to Ministry of Transportation will always give you the most accurate and up-to-date information on unexpected glitches like washouts when you’re heading down the road.
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La Cruz de Huanacaxtle, Mexico
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 June 2014

I found the staff to be helpful and accommodation.
The rooms were extremely clean, and the beds very comfortable.
I thought the food was very good.
There is a great pool, and an indoor and outdoor hot tub.
The pub is a fun place at night.
There are many conveniences within close walking distance - Walmart's, the liquor store, gas, groceries, etc. |A shuttle will take you to the downtown core.
There is a large park nearby with walking trails along the river. The hotel will rent you a bicycle.

Room Tip: A suite is a good option for a family.
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  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jacqui M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jamie H, Marketing Manager at Algoma's Water Tower Inn & Suites, BW Premier Collection, responded to this review, 19 June 2014
Hi Jacqui! Great to see that you and your family were able to enjoy all of the Inn's very convenient amenities! We actually have two different family suites which are designed specifically for larger groups on the road. They come complete with an efficiency kitchen and living room. Thanks for the review, and we hope to welcome your family very soon.
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Ottawa
Level 3 Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 7 June 2014

Friendly staff who are willing to please, a clean room, and a quiet environment met my requirements.

The windows are permitted to open....I enjoyed the cool evening air and the light relaxing breeze which could enter into my room.

A Super Centre Walmart just a short walk away.A new McDonalds and Tim Hortons right across the street, but cross at the lights....the street is 4 lanes wide.

Swiss Chalet a 2 minute walk away.

Metro grocery store close by.

If you like tasty Chinese food, there is an excellent buffet at the Golden Dragon...it was packed with locals, in the same non-descript plaza as the grocery store...beside Value Village ! LOL.

We were staying in Sault Ste Marie for a wedding. The reception in the hotel was served with superb food..... excellent waiters and waitresses, by Casey's, the restaurant/bar in the same hotel.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Salaman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jamie H, Marketing Manager at Algoma's Water Tower Inn & Suites, BW Premier Collection, responded to this review, 9 June 2014
It's harder and harder to find operable windows these days. But Sault Ste. Marie is home to fresh, northern air, and with its proximity to the Great Lakes, our evenings often cool down just enough for a refreshing sleep...so, of course our windows open. While still a city, Sault Ste. Marie's many amenities are only a short distance away. But in particular, there are many restaurants, shops and things to do within the Inn itself and just a few steps from its entrance. Glad you enjoyed your stay and the wedding you attended. Thank you for the very thorough and thoughtful review!
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Hiking Canadian
Level 3 Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 June 2014

Had a great time at the Water Tower, lovely hotel with great service and a beautiful suite including a wood burning fireplace in the room! Great on a cool, May evening. Very comfortable bed, lovely linens. Recommended by friends and well worth the reasonable cost, delightful time!

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kandlelite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jamie H, Marketing Manager at Algoma's Water Tower Inn & Suites, BW Premier Collection, responded to this review, 9 June 2014
Sounds like you had the Country Comfort Suite experience - the oversized bathroom includes an Ultra Bain Thermomasseur whirlpool with 56 air jets, the Inn's signature "Snugglebed", and of course, a separate living area with that wood-burning fireplace you so enjoyed! It's the perfect setting for a romantic evening, and it's wonderful to hear that you experienced it all. The weather is warming up now in the Sault...great for that hiking you enjoy. Hope you'll return for a visit soon!
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Calgary AB
Level 3 Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 4 June 2014

First time to this area and hotel. I stayed one night with my family travelling through the area with our dog and cat. I choose this hotel as they were pet friendly (thank you!) and I wasn't sure what to expect; however was pleasantly surprised by the hotel. The lobby was much more upscale looking then expected. We had adjoining rooms for the kids and were on the first floor directly across from the pool (great for the kids). The pool area was nice, the outdoor hot tub was a nice surprise. The waterfall wasn't working into the kids pool when we were there but it didn't affect being able to use the pool. The pool area was showing some of its age, but was still nice. The rooms had enough space to move about, the beds were comfortable but the pillows were not. The rooms did not have a manual locking device like most hotels besides the usual lock on the handle. We ate dinner at Casey's which is attached to the hotel but we were not impressed by the food. Next visit we would probably eat elsewhere. We enjoyed the star bucks coffee provided in the room in the morning. I would stay here again if I were to revisit the area.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Shauno
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jamie H, Marketing Manager at Algoma's Water Tower Inn & Suites, BW Premier Collection, responded to this review, 5 June 2014
Coming from Calgary is a big trip...glad you had the opportunity to stop and relax at our Inn. With over 40 years in the business, it's great to hear that we still surprise our guests! We are "a resort for the price of a room", and it's great to see you were able to enjoy our many amenities. Algoma's Water Tower Inn & Suites was completely renovated in 2010, and we have been making upgrades each and every year, including to our pool area, Club Cabana Aqua Spa. I'm sorry you didn't find our pillows comfy...next time you join us, ask Reception about our additional pillow options and we'll have your choice delivered to your room. Rest assured, all of our rooms are fully secure and include a dead bolt which can be found near the door's handle. I wish you safe travels and hope you will visit the Algoma Region again soon!
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Additional Information about Algoma's Water Tower Inn & Suites, BW Premier Collection

Property: Algoma's Water Tower Inn & Suites, BW Premier Collection
Address: 360 Great Northern Road, Sault Ste. Marie, Ontario P6B 4Z7, Canada (Formerly Algoma's Water Tower Inn & Suites, Best Western Premier Collection)
Region: Canada > Ontario > Northeastern Ontario > Sault Ste. Marie
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Sault Ste. Marie
#2 Business Hotel in Sault Ste. Marie
#6 Family Hotel in Sault Ste. Marie
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Algoma's Water Tower Inn & Suites, BW Premier Collection 3.5*
Number of rooms: 176
Official Description (provided by the hotel):
A full-service Inn with 176 rooms and suites, Algoma's Water Tower Inn & Suites offers professional and genuine hospitality. Under one roof, you'll find Casey's Grill.Bar, the Water Tower Pub (live music Wed. To Sat.), Club Cabana Aqua Spa with the Sault's only 4-season outdoor whirlpool, Tempospa Health & Fitness, The Pavilion Conference and Event Centre, and the McGuffin Gallery. Located at the cross-roads of Sault Ste. Marie, there are many shops and restaurants nearby, plus ample parking (perfect for those with bigger rigs). If you're on an outdoor adventure, we offer free secured storage for motorcycles, ATVs, snowmobiles and outdoor equipment such as kayaks. We look forward to seeing you soon! ... more   less 
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Also Known As:
Algoma`s Water Tower Hotel Sault Ste. Marie
Algoma`s Water Tower Inn And Suites
Algomas Water Hotel
Hotel Algomas Water
Algoma's Water Tower Inn & Suites, BW Premier Collection Sault Ste. Marie, Canada - Ontario

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