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“Very Nice” 5 of 5 bubbles
Review of Quality Inn & Suites Bay Front

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Quality Inn & Suites Bay Front
Ranked #9 of 23 Hotels in Sault Ste. Marie
Certificate of Excellence
Chesterfield, Virginia
Level Contributor
215 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
“Very Nice”
5 of 5 bubbles Reviewed 16 July 2014

My wife, adult daughter, and my best friend stayed at the Quality Inn and Suites Bay Front in route to our annual fishing trip to Canada. We arrived and checked in at 7:45 pm on a Friday evening. The front desk staff was very cordial and helpful. There was ample parking around the building. The building appeared well maintained. We registered quickly and went to our respective rooms. Our room was on the second floor away from the elevator and vending machine area. It was very clean and fresh.

The room consisted of two queen-size beds, nightstand with lamp, double dresser, flat screen television, desk, chair, and lamp, and a round table with chairs at a bay window. There was a cute cabinet with glassed framed doors on one end of the dresser. It contained a coffee maker, coffee, and condiments. A cabinet below that contained a mini-refrigerator. The room did not have a microwave oven. The room thermostat controlled a wall-mounted unit. The telephone and clock radio were on the nightstand between the beds. The base of the lamp had two electrical outlets. The room was comfortable was tastefully decorated. Wi-Fi was available in all areas free of charge. The area around our room was very quiet. We had a great night’s sleep.

A hot complimentary breakfast was included in the price of the room. Breakfast consisted of scrambled or hard-boiled egg, link sausage, toast, milk, coffee, tea, a variety of juices, bagels, pastries, muffins, and cereal. Kitchen staff was available in the dining area to assist. There was a formal restaurant and bar on the premises. We did not use either as we arrived late and departed very early the following morning. There was a shopping mall conveniently located across the street from the motel. We enjoyed our stay there and we would definitely say there again.

Room Tip: Ask for a room away from the elevator and vending area
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  • Stayed July 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Robert P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sunny N, General Manager at Quality Inn & Suites Bay Front, responded to this review, 20 July 2014
Dear Guest,

Thank you very much for taking the time to write this. Our entire team looks forward to receiving guest reviews and we are all delighted that you and your family enjoyed your stay with us and found value in our friendly customer service, the complimentary hot buffet breakfast, the sleeping room amenities and features and the very convenient downtown location.

We thank you once again for making Quality Inn& Suites your hotel of choice in Sault Ste. Marie and we look forward to welcoming you back and being of service to you in the near future!

Sunny Naqvi,
General Manager,
Quality Inn&Suites Bay Front
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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222 reviews from our community

Traveller rating
    99
    93
    19
    10
    1
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (56)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Timmins, Canada
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 13 July 2014

My wife and I were in Sault Ste. Marie Ontario for a combination work/vacation trip. I am a member of Choice Hotels and stay at their hotels most of the time. During this trip we stayed at the Quality Inn and Suites in the downtown area of SSM. Upon arrival we were greeted with a smile and a welcome gift. We were in our room less than 5 minutes from entering the hotel. Our room was clean and had a wonderful view of the St. Mary's River and the bridge to the United States. The hotel is across from a mall that has Wal Mart and a number of other good stores. The staff at the hotel were always friendly and helpful. We will make this our home away from home in SSM Ontario. The General Manager, Sunny, greeted us each time we happened to see him, making us feel very welcome and important. Recommend upgrading to the Jacuzzi Suite, the room is spacious and comfortable. We were there on Canada Day and could see the fireworks right from our room! If we had stayed for July 4th, we'd have seen the American fireworks as well.

Room Tip: Suggest asking for a river view and as I noted above a Jacuzzi room.
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  • Stayed July 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Service
Helpful?
Thank Rob S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sunny N, General Manager at Quality Inn & Suites Bay Front, responded to this review, 16 July 2014
Dear Rob S,

Thank you very much for your kind review!

Our entire team is delighted that you enjoyed our customer service and our very convenient downtown location.

It is great to know that you have chosen Quality Inn& Suites as your home away from home for your future trips to The Sault!

I am glad you had a chance to enjoy the beautiful view of the International Bridge and the Canada Day fireworks . Maybe next year you can plan to stay longer during that period so that you can also see the 4th of July Fireworks display from your room!

Thank you once again for staying with us and rest assured of our best service and attention at all times in the future.

Sunny Naqvi
General Manager,
Quality Inn & Suites Bay Front
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ontario, Canada
Level Contributor
54 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 8 July 2014

This is a great place to stay, very modern Rooms very clean, hotel staff extremely friendly, accommodating, and helpful. Good Breakfast, restaurant food was great. If you like shopping, Mall right across the street. If you enjoy sports and entertainment, Essar is 2 minute walk. if you enjoy gambling, Casino is a hop, skip and jump.

Room Tip: Suites are very nice, large.
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  • Stayed June 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Service
Helpful?
Thank walleyehunter1999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sunny N, General Manager at Quality Inn & Suites Bay Front, responded to this review, 9 July 2014
Dear Guest,

Thank you very much for taking the time to write this review and of course a big THANK YOU for staying with us!

Our team is very happy to note that you enjoyed our friendly service,amenities including the complimentary hot buffet breakfast and our very convenient down town location close to all that Sault Ste. Marie has to offer.

Thank you once again for choosing Quality Inn & Suites Bay Front and we look forward to welcoming you again soon!

Sunny Naqvi
General Manager
Quality Inn & Suites-Bay Front
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Crown Point, Indiana
Level Contributor
427 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
4 of 5 bubbles Reviewed 6 July 2014

I was in town for pleasure and I chose the hotel because of its central location making it easy to see all the sites of Sault Ste. Marie, Canada. All of the 108 guest rooms were recently renovated. Upon arrival, I was greeted by a warm and friendly staff. The staff never gave me the feeling that I was a bother. They always greeted me with a big smile and a hello. They are very knowledgeable regarding Sault Ste. Marie. Directly across the street is a mall that has almost everything to make your stay comfortable. Major supermarkets are just ten minutes away by car.

My room had a king bed and it was extremely clean with very nice amenities that included cable TV, free wireless internet, microwave, refrigerator, and a coffeemaker. I started each morning with a complimentary hot buffet breakfast of eggs, sausage or bacon.

There is also a pool and fitness center if you have the need to exercise.

I was very happy that I chose the Quality Inn & Suites Bay Front for my 4th of July getaway.

  • Stayed July 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank MrWarrenM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sunny N, General Manager at Quality Inn & Suites Bay Front, responded to this review, 7 July 2014
Dear Guest,

A big thank you for spending the 4th of July weekend with us!

Our team is delighted to learn that you found value in our complimentary hot buffet breakfast, clean and comfortable king bedded room and all the amenities in the room including Free Wi-Fi coffeemaker, microwave, and refrigerator. And other amenities like the Indoor Pool and Fitness Centre.

I was extremely pleased to hear that you enjoyed our warm and friendly customer service as that is our top priority here at Quality Inn&Suites Bay Front and our team members are our number one asset.

Thank you once again for choosing Quality Inn&Suites Bay Front and we look forward to welcoming you back during your future travels through Sault Ste. Marie!

Sunny Naqvi
General Manager
Quality Inn&Suites Bay Front
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Texas
Level Contributor
182 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
5 of 5 bubbles Reviewed 23 June 2014

This hotel has strong service, clean rooms, and a good breakfast. Our room was high and had a good view of the international bridge. There is a Wal-Mart across the street that was convenient for resupplying after our long drive. Avoid the Jiffy car wash nearby - terrible service with high price. There is a self-service laundry nearby (Sunshine Laundromat) that looks so bad it is almost laughable, but the service was good and the owner was helpful. Buy your gas on the US side of the bridge and definitely take the boat tour of the Soo Locks while you are on the US side of things. The US side also has a charming "walking town" with good choices for eating and souvenirs.

Room Tip: Ask for a high floor with view of the bridge.
See more room tips
  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank TexasTravel59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sunny N, General Manager at Quality Inn & Suites Bay Front, responded to this review, 24 June 2014
Dear Guest,

Thank you very much for staying with us and taking the time to write this review.

Our team is delighted to hear that you enjoyed your stay with us and that you found the room ,complimentary breakfast ,customer service and of course our convenient downtown location to your satisfaction.

Thank you once again for choosing Quality Inn& Suites Bay Front as your "Stopover location" and we look forward to welcoming you back on your future travels through Sault Ste. Marie!

Sunny Naqvi
General Manager
Quality Inn&Suites- Bay Front
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
196 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
4 of 5 bubbles Reviewed 22 June 2014 via mobile

This was my first stay at this property and I was very pleased. The location is close to everything and it had very good amenities. Building looks old but inside is clean and welcoming. Service was impeccable. Breakfast was standard fair. Room was a good size, clean and equipped with fridge and microwave. Only constructive comments I can make are the bathroom was dated and the air conditioning did not keep the room temperature. 70degrees felt much warmer.

Stayed June 2014, travelled on business
Helpful?
1 Thank Proudmanxman1970
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sunny N, General Manager at Quality Inn & Suites Bay Front, responded to this review, 24 June 2014
Dear Guest,

A big thank you for staying with us.

We are delighted that you enjoyed our convenient downtown location ,close to all that Sault Ste. Marie has to offer!

Furthermore, we are pleased to know that you found value in our customer service, guest bedroom and the amenities.

I would like to thank you for the constructive feedback about the air-conditioning, the matter is being addressed immediately.

Thank you once again for staying with us and we look forward to welcoming you back at Quality Inn& Suites Bay Front soon!

Sunny Naqvi
General Manager
Quality Inn&Suites-Bay Front
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 15 June 2014

I have been staying at the Bay Front for over 10 years. The staff are all friendly and courteous. The rooms are very clean and comfortable. Great breakfast. This truly is a home away from home. I highly recommend this hotel and its staff. Tom T. Sudbury, Ontario

  • Stayed June 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Tom T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sunny N, General Manager at Quality Inn & Suites Bay Front, responded to this review, 18 June 2014
Dear Tom T,

A very big THANK YOU for staying with us for over a decade!

We are delighted to hear that you find the customer service, cleanliness of the rooms, breakfast and all the other amenities at Quality Inn & Suites Bay Front to your satisfaction.

We look forward to welcoming you back soon to your home away from home!

Warm regards,

Sunny Naqvi
General Manager
Quality Inn&Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Quality Inn & Suites Bay Front

Property: Quality Inn & Suites Bay Front
Address: 180 Bay St, Sault Ste. Marie, Ontario P6A 6S2, Canada
Phone Number:
Region: Canada > Ontario > Northeastern Ontario > Sault Ste. Marie
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Romantic Hotel in Sault Ste. Marie
#7 Business Hotel in Sault Ste. Marie
Price Range (Based on Average Rates): £
Hotel Class:3 star — Quality Inn & Suites Bay Front 3*
Number of rooms: 108
Official Description (provided by the hotel):
108 beautifully appointed rooms & suites, full service hotel. Indoor pool, sauna, hot tub & fitness centre. Restaurant & Lounge. Four Meeting & Banquet rooms ,Business Centre. Choice Hotels 2015 Platinum award winner, top 3% of all of Canada for Guest satisfaction,Room Cleanliness and Product Quality . Located in downtown Sault Ste. Marie, On. directly across from the Agawa Canyon Tour Train, Station Mall, Essar entertainment centre, River Boardwalk, Mill Market and only 1 block from the casino and the closest hotel to The International Bridge between US and Canada. ... more   less 
Reservation Options:
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Also Known As:
Quality Inn Bay Front Hotel Sault Ste. Marie
Sault Ste. Marie Quality Inn
Bay Front Quality Inn
Quality Inn Sault Ste. Marie
Quality Inn & Suites Bay Front Sault Ste. Marie, Canada - Ontario

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