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“JaniceM Winnipeg”
Review of Sleep Inn

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Sleep Inn
Ranked #10 of 23 Hotels in Sault Ste. Marie
Reviewed 9 October 2013

My husband and I were very pleased with our stay at the Sleep Inn and would absolutely return. The rooms, hallways and even stairwells were immaculately clean and tidy. The shower stall in our rom was obviously recently replaced and was spacious. The location is ideal as you can easily walk the wonderful boardwalk along the canal or jog/bike/walk the 20 km trail (Hub trail) right next door. We took a short walk and had a choice of several restaurants.

Stayed: October 2013, travelled as a couple
Thank Janice M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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156 - 162 of 285 reviews

Reviewed 7 October 2013

We had a clean, comfortable room on the first floor. It appeared to have been relatively recently renovated. Quality of toiletries was poor.
The hotel was easy to find, downtown, next to the library, near good dining and the harbour. Nearby there was a nice park in which to walk. The Docks Restaurant, with excellent dining, was just a short walk away.
Our bed was very comfortable; traffic noise almost non existent.
Breakfast was adequate, but nothing to write home about. Internet service was good.
The reception and breakfast staff were very courteous, friendly & helpful.
We enjoyed our stay and would stay here again.

Room Tip: Recommend a ground floor room.
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  • Stayed: October 2013, travelled as a couple
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Thank Vera D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 September 2013

This is a great bargain hotel in downtown SSM, clean, quiet, good parking, odd shower stalls in the room....it takes up a huge awkward space but never mid that, you can live with it. Just remember to bring your shampoo and a small travel soap as the liquid dispenser in the shower is watery and almost useless. As for the so called hot breakfast, skip it. Eat the fresh fruit if it is there and skip the horrible microwaved flat egg patty (yes, it exists and tastes like Nothing!) As well, do not eat the miked sausage rounds, they are hideous. Skip the watered down coffee and drink only the OJ. And try to ignore the odd breakfast lady who stares you down while you eat like a total weirdo in the middle of the lobby. Would stay here again if not intending to spend any time in the room except to sleep and would take my own newly gained breakfast advice to heart.

  • Stayed: September 2013, travelled on business
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3  Thank GloriousLakeSuperior
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joe D, General Manager at Sleep Inn, responded to this reviewResponded 18 September 2013

I am pleased that you found value in our cleanliness, parking and location. However I am quite surprised by some of your comments and would like to address them.

We have received countless compliments about our luxurious, double sized, walk-in showers.

In an effort to address the burden on the environment of extra packaging of soaps and shampoos, we chose an alternative product called Symmetry Hair and Body. This high end product has been well received by almost all of our guests. Packaged soap is located on the vanity for hand and face washing.

We purchase our breakfast products from the same supplier as other major hotel brands including Marriott and Holiday Inn.

Our staff members take great pride in the work they do and receive many positive guest comments commending them for excellent customer service. None of our employees would ever knowingly stare at a guest while they are eating.

All our guest rooms were recently 100% upgraded top to bottom. Each guest room has a fridge, microwave, coffee maker, 32 inch LCD television and complimentary wireless internet.

Thank you

Joe Dore
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 September 2013

I arrived at 10:00 p.m. with no reservation...and was given a room with king size bed..the room was great although whomever hung/cut the door to fit, left a huge gap..no biggy...the room and bed were comfortable.

The (breakfast)..well...if you are hungry and don't want to fill your guts with greasy fare befor e you start a 8 hr trek West...skip it and go to Tim Hortons down the road..otherwise everything was good, the desk employees were courteous and quick

Room Tip: door had a huge gap that allowed a lot of the light in from the hallway...skip the breakfast, unless...
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  • Stayed: September 2013, travelled solo
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Thank MaryCarol536
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 September 2013

We booked our room at this hotel through priceline.com. We called the hotel ahead to confirm our room. The unpleasant desk clerk indicated that rooms booked through priceline were two double beds with no exceptions. When we arrived, the registering desk clerk was very pleasant and helpful. We checked in to a very nice room - newly renovated - and had an enjoyable walk along the waterfront Hub Trail - the access to the trail ia very close - this hotel has a very good location. At 4 a.m. the next morning, our sleep was repeatedly interrupted by slamming doors and noise in the hallway outside our room. When checking out, we mentioned this to the desk clerk who was less than sympathetic (must be the one we confirmed our room with!) indicating that the noise was just the night shift workers coming in and that now we were interrupting their sleep by leaving!!! We had a long drive to Thunder Bay ahead of us on less than a full night's sleep because we were placed in the middle of night shift workers' rooms - is this because we booked through priceline? Very inconsiderate booking!! The breakfast was very good with hot items and the breakfast staff was very accommodating. We would stay here again but only after confirming that our room was in a quiet part of the hotel with no night shift workers coming in and disturbing our sleep!

Room Tip: Make sure you confirm that your room is well away from "night shift workers" that this hot...
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  • Stayed: August 2013, travelled as a couple
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Thank Spunky56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joe D, General Manager at Sleep Inn, responded to this reviewResponded 19 September 2013

Thank you for taking the time to tell us about your stay.

I apologize that your sleep was disrupted by noise. If you had advised us of the noise while it was occurring we would have been able to speak to the other guest causing the disturbance.

We would never distinguish where a guest room is located for any other reason than a specific request from the guest or room type location.

Joe Dore
General Manager

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Reviewed 8 September 2013

Great location in the downtown area. Close to waterfront walk, mall, dOwntown shopping, library, museums and art gallery. Welcoming and accommodating staff. No elevator but staff offered to help carry bags to second floor. Rooms are lovely and clean with windows that open. Great air conditioning but it was a little loud. Continental breakfast food was basic.

  • Stayed: September 2013
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Thank McW53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 September 2013

We found this hotel on Trip Advisor. It was within walking distance of the train ride, and everyone was friendly. The problem was the air conditioner! It was 86 degrees out, so it was a must, but it was so loud at night that neither of us could sleep. I would definitely stay here again, in winter! The breakfast is also very limited.

  • Stayed: August 2013, travelled as a couple
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Thank pmb56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sleep Inn

Address: 727 Bay St, Sault Ste. Marie, Ontario P6A 6Y3, Canada
Phone Number:
Region: Canada > Ontario > Northeastern Ontario > Sault Ste. Marie
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
#8 Romantic Hotel in Sault Ste. Marie
#8 Business Hotel in Sault Ste. Marie
#8 Family Hotel in Sault Ste. Marie
Hotel Class:2.5 star — Sleep Inn 2.5*
Number of rooms: 59
Reservation Options:
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Also Known As:
Sleep Hotel Sault Ste. Marie
Sleep Inn Sault Ste. Marie, Canada - Ontario
Sault Ste. Marie Sleep Inn

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