We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“another great stay”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Delta Hotels by Marriott Sault Ste. Marie Waterfront
Ranked #5 of 23 Hotels in Sault Ste. Marie
Certificate of Excellence
Ontario's Near North, Canada
Level Contributor
71 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
“another great stay”
5 of 5 bubbles Reviewed 9 March 2013

just got back from the sault so will once again do a review. We always stay at the Delta, and once again we were not disappointed. Check in was great, nice and quick. It seems every time we come here Lindsay is working, and Lindsay is awesome. The Delta should be very happy that they have her. The room we stayed at was overlooking he St. Marys River. Great room, a little small but I was glad we were give that room as it is a beautiful view. Room was clean (like they always are). Not sure who was working housekeeping but she too is a gem, very nice,professional and very helpful. I wish I got her name. We checked in on the 7th and left on the 9th if that helps. Again Delta should be thankful to have her. We were in room 426, if anyone can help me and tell me who the Delta got to do there photos in the room i sure would appreciate it. That particular one (the large one) I would love to purchase. Anyway I would recommend this hotel for anyone who wishes to have a nice stay while in the Sault.

Oh the beds.........oh the beds.......slept like a baby.......C O M F O R T!!!

  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sally_travel57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelly W, Front Office Manager at Delta Hotels by Marriott Sault Ste. Marie Waterfront, responded to this review, 19 March 2013
Dear Valued Guest,

Thank you so much for your continued business and for taking the time to provide your feedback once again! We truly appreciate you!!!

We are pleased to read of your experience and will ensure both Lindsey (front desk) and Tanya(housekeeping) are recognized for their continued efforts! They're passionate about their work here at Delta Sault Ste. Marie and they're equally as passionate about creating a memorable experience for you, our valuable guest. We are lucky to have them both on our team!

Our in-room photography has been purchased from Posters International located in Toronto, ON. You can view/purchase their artwork online. I also appreciate your comment regarding our comfy beds! We couldn't agree more. While the mattresses are exclusive to Delta Hotels & Resorts, our bedding including pillows and duvets can also be purchased via Northern Feather Canada Inc.

Thank you, once again, for your feedback. We look forward to welcoming you back to our community in the near future.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

449 reviews from our community

Traveller rating
    222
    168
    40
    12
    7
See reviews for
119
144
21
109
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (155)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Sheguiandah, ON
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 7 March 2013

Sweet stay for our ski get away weekend, yummy breakfast buffet, quiet.

One elevator out of order past 8th floor. But able to use service elevator which was in close proximity, so no real delay.
Front desk staff/all staff were friendly/helpful/fast.

  • Stayed January 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank maanii
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelly W, Front Office Manager at Delta Hotels by Marriott Sault Ste. Marie Waterfront, responded to this review, 8 March 2013
Dear Valued Guest,

Thank you for your recent business and for taking the time to provide your feedback on Tripadvisor.

We are thrilled to hear that you enjoyed your overall experience from check-in to check-out including the dining room. We will ensure the team is recogized for a job well done!

We are amidst an elevator upgrade and you are correct that we have the service elevator available to our guests to minimize disruption during this time. We anticipate the elevator upgrade to be complete this April.

We thank you, once again, for your feedback. We certainly look forward to the opportunity to welcome you back to our fine community at a later date.

Sincerely,
Kelly Walker
Front Office Manager
Delta Sault Ste. Marie Waterfront
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Thunder Bay, Ontario, Canada
2 reviews
5 of 5 bubbles Reviewed 16 February 2013

Hi, I stayed at your hotel this past week for three nights and your front desk staff were great! Erin helped me figure out where I was going and gave me directions and on the last day (I forget her name!) also really helped! Your dining room staff are very professional too, sometimes in smaller places dining staff get a bit too laid back and lose their polish, but not in your place. They are friendly, very professional, courteous and classy! See you again!

  • Stayed February 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cathe121
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelly W, Front Office Manager at Delta Hotels by Marriott Sault Ste. Marie Waterfront, responded to this review, 19 February 2013
Dear Valued Guest,

Thank you for very much for choosing to stay with us during your recent visit to Sault Ste. Marie. We value your business and feedback and sincerely appreciate that you took the time to provide your feedback via tripadvisor. We will share your feedback with our Team and recognize them for a job well done! Once again, thank you for your recent business. We look forward to welcoming you back to Sault Ste. Marie at a later date.

Sincerely, Kelly Walker, Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manitouwadge, Canada
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed 23 January 2013

I was disappointed with the rooms and how they were cleaned. Sinks were dirty with scum all around and bathtub had rust stains all around the drain. This hotel is overpriced and needs some up keep! The comforter was stained on the bed& the bed was worn out. Considering this hotel has undergone renos they need to keep up as things are getting worn out. Housekeeping on our floor needs major improvements! All other staff were very friendly and helpful. The restaurant& bar are very very pricey. Not the place for little children. The food was excellent in the restaurant just expensive for a family. The prices are too high for what you get in my opinion. There are many other hotels that are nicer in my opinion and cheaper. The Water Tower, Mariott or the Comfort Suites.

  • Stayed November 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tiffany025
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelly W, Front Office Manager at Delta Hotels by Marriott Sault Ste. Marie Waterfront, responded to this review, 25 January 2013
Dear Valued Guest,

I would like to take this opportunity to thank you for your valuable feedback and apologize for our extreme oversights both in cleanliness and upkeep. It is important for us to let you know that this level of housekeeping and maintenance service is not standard for our location. We are committed to making this right and reassure you that our cleanliness and fix it programs are in full force. We are committed to creating the ultimate guest experience and as the recent recipient of the "overall satisfied customer" award (throughout the Delta Hotels & Resorts brand) both in rooms and food & beverage, you have our commitment that we will continue to put our valued customers feedback into action. Thank you, once again, for sharing your experience and giving us the opportunity to make it right.

Sincerely,
Kelly Walker
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edmonton, Canada
Level Contributor
65 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed 22 December 2012

I used to frequent this hotel as a teen for dinner, New Years parties or hockey tournaments. The old Holiday Inn was run down. Delta completely changed this place around to offer a very modern, stylish hotel worthy of its location. From the moment you walk in, you think - WHOA ... modern! Friendly front desk staff, beautiful room renovations and the view through the giant paned windows is as good as it gets.

My wife and I ordered room service in the morning. It was about as good as a hotel room service could get. Delivered promptly and warm. Great stuff Delta.

Room Tip: Just get the river view
See more room tips
  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank BodumBiscuits
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelly W, Manager at Delta Hotels by Marriott Sault Ste. Marie Waterfront, responded to this review, 10 January 2013
Dear Valued Guest,

Thank you for choosing our hotel as your home away from home during your recent visit to Sault Ste. Marie. We pride ourselves in creating the ultimate guest experience and it appears through your feedback that we did just that. We are glad to see that you appreciate our new look and the service we provide. We look forward to welcoming you back to our community in the near future.

Sincerely, Kelly Walker, FOM.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
40 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed 9 December 2012

I stayed at the Delta for three nights during my vacation. The first room they gave me was facing an amphitheatre that had very loud live music playing, but one call to the front desk got me another room on the opposite side of the floor. The room itself was very clean and comfortable, and wi-fi worked without a problem. I did find the breakfast buffet a little disappointing in their variety (e.g., no fresh cut fruit) given that they're a conference centre as well as a hotel. The elevators are surprisingly old and clunky. But the harbour view is very nice, and they're located at the base of the bridge to the US. The casino is just a couple blocks west if you're into that. I'd probably stay here again if I was in town.

Room Tip: Rooms on the northwest side are quieter since they don't face the amphitheatre.
See more room tips
  • Stayed August 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank James K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelly W, Front Office Manager at Delta Hotels by Marriott Sault Ste. Marie Waterfront, responded to this review, 12 December 2012
Dear Valued Guest,

Thank you for taking the time to provide your feedback via Trip Advisor. We appreciate your recent business (August) and assure you that we put guest feedback into action. I have shared your feedback regarding our breakfast buffet to our Director of Food & Beverage who sincerely apologizes for this disappointment as It is our policy to offer (without exception) fresh cut fruit on our daily breakfast buffet. Please never hesitate to call upon any one of our team members when staying at Delta Hotels & Resorts. We want to ensure you are receiving the best stay possible and are here to assist at any time. In terms of the elevators, we are pleased to announce that elevator replacement is under way. We began the replacement in late November and anticipate a full replacement by the end of our first quarter in 2013. During the replacement, we will continue to offer 2 elevators (one main elevator and one service elevator). We look forward to welcoming you back so that we may showcase our exciting improvements. Thank you, once again, for providing your feedback.
Sincerely, Kelly Walker, FOM.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
TORONTO
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 9 December 2012

I really enjoyed my stay at this hotel and will stay here again on my next trip to SSM.

My first encounter with the staff at this location was the shuttle service lady at the airport. She is quite the character and I enjoyed my ride with her to and from the hotel. Great conversationalist and she makes you feel welcome.

The location of the hotel is great. It's just on St. Mary's river facing SSM's twin city, Michigan. If it wasn't freezing cold and snowing I would've walked along the river.

Checking in/out was easy.

Staff was very warm and friendly (front desk, housekeeping, and room service).

My room I loved. My room was clean and I slept like a baby. I didn't think the heated tiles would be anything to be thrilled about but it was a great experience. It really does make a difference after coming out from the hot shower onto the cool air. I want them installed in my house now!!

Would I stay there again? yes.

  • Stayed December 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Elle H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelly W, Manager at Delta Hotels by Marriott Sault Ste. Marie Waterfront, responded to this review, 10 January 2013
Dear Valued Guest,

Thank you for choosing our location during your recent visit to Sault Ste. Marie. We appreciate that you took the time to share your feedback on tripadvisor. We will certainly share your feedback with our team, in particular, our shuttle driver for a job well done! We look forward to welcoming you back to Sault Ste. Marie in the near future. P.S. The waterfront on a warm, sunny day is out of this world :).

Sincerely, Kelly Walker, FOM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Sault Ste. Marie hotels
1.8 mi away
Quattro Hotel & Conf. Centre, an Ascend Hotel Collection Member
Quattro Hotel & Conf. Centre, an...
#1 of 23 in Sault Ste. Marie
4.5 of 5 bubbles 520 reviews
0.2 mi away
Holiday Inn Express - Sault Ste. Marie
Holiday Inn Express - Sault Ste....
#4 of 23 in Sault Ste. Marie
4.5 of 5 bubbles 263 reviews
2.2 mi away
Algoma's Water Tower Inn & Suites, BW Premier Collection
Algoma's Water Tower Inn & Suite...
#6 of 23 in Sault Ste. Marie
4.5 of 5 bubbles 478 reviews
Show Prices
Show Prices
Show Prices
0.4 mi away
Quality Inn & Suites Bay Front
Quality Inn & Suites Bay Front
#9 of 23 in Sault Ste. Marie
4.5 of 5 bubbles 224 reviews
2.7 mi away
Microtel Inn & Suites By Wyndham Sault Ste. Marie
Microtel Inn & Suites By Wyndham...
#2 of 23 in Sault Ste. Marie
4.5 of 5 bubbles 649 reviews
0.2 mi away
Days Inn & Suites Sault Ste. Marie, ON
Days Inn & Suites Sault Ste. Mar...
#8 of 23 in Sault Ste. Marie
4.0 of 5 bubbles 344 reviews
Show Prices
Show Prices
Show Prices

Been to Delta Hotels by Marriott Sault Ste. Marie Waterfront? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Delta Hotels by Marriott Sault Ste. Marie Waterfront

Property: Delta Hotels by Marriott Sault Ste. Marie Waterfront
Address: 208 St Mary's River Dr, Sault Ste. Marie, Ontario P6A 5V4, Canada (Formerly Delta Sault Ste. Marie Waterfront Hotel)
Region: Canada > Ontario > Northeastern Ontario > Sault Ste. Marie
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Sault Ste. Marie
#5 Business Hotel in Sault Ste. Marie
#5 Romantic Hotel in Sault Ste. Marie
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Delta Hotels by Marriott Sault Ste. Marie Waterfront 3.5*
Number of rooms: 195
Official Description (provided by the hotel):
Delta Hotels by Marriott Sault Ste. Marie Waterfront Hotel welcomes you with the spacious Sault Ste. Marie accommodations you've expected for your Canada getaway. Planted in an excellent location, in the downtown core and business district, our hotel is a top choice among Sault Ste. Marie hotels and hotels near Essar Centre. Enjoy fantastic entertainment and shopping experiences, and more, just steps away! Our Sault Ste. Marie Ontario hotel's distinction as being the only full-service hotel on the waterfront boardwalk makes us an ideal choice of accommodations - one that will take your expectations for a Ontario, Canada business or leisure trip to a higher level. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Marriott, Travel Republic (UK), Ebookers, Odigeo, TripOnline SA, Traveltool, S.L.U., Evoline ltd and HotelQuickly so you can book your Delta Hotels by Marriott Sault Ste. Marie Waterfront reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Sault Ste Marie
Sault Ste. Marie Holiday Inn
Holiday Inn Waterfront
Delta Hotels By Marriott Sault Ste. Marie Waterfront Canada - Ontario

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing