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Holiday Inn Express - Sault Ste. Marie
Ranked #4 of 23 Hotels in Sault Ste. Marie
Certificate of Excellence
Waterloo, Canada
Level Contributor
395 reviews
255 hotel reviews
common_n_hotel_reviews_1bd8 183 helpful votes
“Nice”
4 of 5 bubbles Reviewed 2 May 2014

A nice renovation of an older hotel, located right downtown and across from the Station Mall. My only criticism about the hotels location is the lack of restaurants nearby (not their fault obviously). The HVAC unit would not shut off, so I had to unplug it. Really friendly service. 7/10

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank bensagle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dave C, General Manager at Holiday Inn Express - Sault Ste. Marie, responded to this review, 11 May 2014
Thank you for your kind comments but I am sorry we could not direct you to a suitable restaurant because there are many fine eateries in the downtown area

Thank you
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263 reviews from our community

Traveller rating
    152
    92
    15
    2
    2
See reviews for
70
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (55)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Sault Ste. Marie, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 22 April 2014

On route from Ottawa to Calgary, our truck broke down in Sault Ste Marie on the Thursday before Easter weekend. With everything closed for most of the weekend, we weren't able to get the truck in the shop until Tuesday. The staff at Holiday Inn were extremely sympathetic and were able to accommodate us for an extra 4 nights in the same room. They suggested places for us to check out and gave us coupons for local restaurants (some great restaurants within walking distance to the hotel). The Housekeeping staff worked around our schedule and the complementary breakfast was fabulous (the best we've ever had at a hotel). Through working in the service industry myself, I have very high standards - The Holiday Inn exceeded these standards and I would recommend this hotel to everyone!

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank KtSt03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dave C, General Manager at Holiday Inn Express - Sault Ste. Marie, responded to this review, 23 April 2014
Thank you for your kind response and hope the rest of your journay was problem free. I will pass your kind comments to the staff
Thank you
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St. Marys, Ontario
Level Contributor
156 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
5 of 5 bubbles Reviewed 21 April 2014 via mobile

We made a stop here during our journey. I don't know if this hotel is a remodel but wow is it nice! The 'Easter Weekend' special was a great price, the hotel was very modern, the room was very comfy. The hot breakfast was adequate to kick-start the day. I would definitely stay here again!

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank RobandChristina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dave C, General Manager at Holiday Inn Express - Sault Ste. Marie, responded to this review, 23 April 2014
Thank you for your kind comments, we have recently undergone a major renovation.
Thank you
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Calgary, Canada
Level Contributor
108 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 bubbles Reviewed 8 April 2014

We had a hard time finding the hotel but once we did we were not disappointed. Although the rooms are fairly small, they are beautifully renovated with classy furniture and granite counter top and fantastic walk in shower in the bathroom. The bed is very comfortable. There was a tournament in town and this hotel was booked with many many pre teen children. We heard a lot of noise when we first arrived but in the evening and all night it was quiet. Our room was on street side and on the first floor which I do not like but it turned out ok. The breakfast is included and it is typical and good. The staff is friendly and helpful. The hotel is in walking distance of a great italian restaurant. I would stay here again.

Room Tip: Ask for the upper floor at the end of the hall.
See more room tips
  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LJoanne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dave C, General Manager at Holiday Inn Express - Sault Ste. Marie, responded to this review, 11 April 2014
Thank you for your kind response and we hope to see you again soon. We are very fortunate that there are many fine restaurants located in the downtown and are within walking distance of the hotel.
Again thank you for staying with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chapleau
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 1 April 2014

Great location within walking distance of exceptional restaurants, room was clean and well laid out. It has just been renovated and we had a couple of small issues that were remedied immediately by the friendly staff. We used the pool and spa and both were very clean and well maintained. The exercise room was also pleasant and the machines worked very well.
Special thanks to front desk staff Jasmine and Julien for their efforts and being pleasant and welcoming.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank tijeanChapleau
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dave C, General Manager at Holiday Inn Express - Sault Ste. Marie, responded to this review, 7 April 2014
Our goal is to make the stay of each of our guest the best it can be. I am very happy our staff were able to accomplish this for you.

Thank you for staying with us and we hope to see you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 28 March 2014

Lovely, newly-renovated hotel. Clean. Welcoming. Great beds and pillows. And, very good, hot coffee and breakfast. Wireless access available throughout the hotel. Good desk to work on during stay. Clean lobby area with a nice lounge with Flat Screen TV. Located on Bay Street in downtown right across from the Station Mall and a short walk to the boardwalk along St. Mary's River. Very enjoyable.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Cathto D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dave C, General Manager at Holiday Inn Express - Sault Ste. Marie, responded to this review, 31 March 2014
Thank you for your kind comments and we look forward to having you as our guest again soon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Halton Hills, Canada
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 25 March 2014

I have stayed here twice while travelling on business. It is a very clean, newly renovated hotel, with friendly staff. The pool, hot tub, and gym are also very clean and we'll maintained. The location is ideal, being across the road from the mall, sporting complex, and casino. It is within walking distance of several nice restaurants.

The only small improvement I would ask is for more fresh fruit to be offered at the breakfast.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jlc499263
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dave C, General Manager at Holiday Inn Express - Sault Ste. Marie, responded to this review, 27 March 2014
Thank you for your kind review and we will be adding healthy choices to our Express Start Breakfast

Thank you
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Additional Information about Holiday Inn Express - Sault Ste. Marie

Property: Holiday Inn Express - Sault Ste. Marie
Address: 320 Bay St, Sault Ste. Marie, Ontario P6A 1X1, Canada (Formerly Days Inn - Sault Ste. Marie)
Phone Number:
Region: Canada > Ontario > Northeastern Ontario > Sault Ste. Marie
Amenities:
Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Sault Ste. Marie
#3 Family Hotel in Sault Ste. Marie
#6 Business Hotel in Sault Ste. Marie
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Holiday Inn Express - Sault Ste. Marie 2.5*
Number of rooms: 115
Reservation Options:
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Also Known As:
Days Inn - Sault Ste. Marie Hotel Sault Ste. Marie
Sault Ste. Marie Days Inn
Holiday Inn Express - Sault Ste. Marie Canada - Ontario

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