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“Great Spot - Clean Stylish rooms and a great resturant in the complex”

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Quattro Hotel & Conf. Centre, an Ascend Hotel Collection Member
Ranked #1 of 23 Hotels in Sault Ste. Marie
Certificate of Excellence
Reviewed 12 October 2013

My wife and I spent one night here in OCT. during our trip to visit the Canadian Bush Plane Heritage Center (Museum).
It is all Suites hotels with very large, clean, MODERN, stylish, rooms.
2 flat screen TV's, sofas, chairs, large closet, excellent beds, very nice.
For less than $150 a night this spot is A1, First Class.
Definitely worth the few extra bucks.
Lots of good middle of the road restaurants in the area like Boston Pizza that has a great menu with everything from burgers, sandwiches to steaks.
Only issue we had was a false alarm fire alert that got the old ticker going.
I would stay here anytime.
Front Desk, Free 1st. Class breakfast, rooms were all top notch. 5 Star for sure.

Room Tip: All the rooms are fine. There is no 'view'. It is in the middle of town.
  • Stayed: October 2013, travelled as a couple
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1  Thank Kecz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tricia L, Marketing & Communications Manager at Quattro Hotel & Conf. Centre, an Ascend Hotel Collection Member, responded to this reviewResponded 25 October 2013

5 star ratings - 1st class - Top notch. Definitely three of our our favourite descriptions! Thanks so much for your great review. We are delighted that you enjoyed your clean, modern and very large suite. We apologize for the fire alarm scare although the silver lining is you heard it loud and clear which is the goal in the event it was not a false alarm. Guests such as you and your wife make working in the service and hospitality industry easy. We hope you enjoyed your visit to the Canadian Bushplane Heritage Museum and we definitely look forward to hosting you again at Comfort Suites.

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Reviews (598)
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442 - 448 of 599 reviews

Reviewed 11 October 2013

We stayed at this hotel for four nights. The hotel is modern, clean and quiet. Staff are very friendly and attentive. The suite is also clean, roomy and in decent size. It has good amenities, such as salt water pool with warm water and great sauna!

We are B&B people. But since there wasn't any good B&B in town, so we decided to try this hotel. Although the suite met our requirement, we were quite disappointed with the breakfast. Basically it consisted of orange and apple juice, coffee, scrambled eggs, white bread, yogurt, Cheerios and bacon and alternate with fatty sausages. The eggs were blended without taste, sausages were full of fat, coffee was ok, nothing special! What's missing was fruit and vegetable. We managed to get an orange if we got there early enough; otherwise, we found the breakfast was basically just to fill you up with bread! It has no nutritional value at all! I can't even drink the coffee! It was so weak and tasteless! Although it offered a waffle maker to make your own waffles, it only offered white dough and served with corn syrup! We are in Canada which is the world largest producer of maple syrup! Why serve us corn syrup? While we enjoyed the suite, I totally dismayed by the breakfast!

  • Stayed: October 2013, travelled as a couple
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Thank Yuensum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tricia L, Marketing & Communications Manager at Quattro Hotel & Conf. Centre, an Ascend Hotel Collection Member, responded to this reviewResponded 22 October 2013

We are so glad that our suites, service and the size and cleanliness of our hotel satisfied the B&B in you. That makes us very happy. We are so sorry that you did not enjoy the breakfast. We imagine it would be nothing like what you would be used to at a bed and breakfast. For a complimentary continental, we feel it’s pretty darn good compared to other hotel offerings both locally and as part of our chain. We do have fresh fruit, yogurt, boiled eggs and whole wheat options. Certainly our breakfast attendant is more than happy to get you anything we have run out of on the buffet. We do take your point on the waffles however and we will discuss having other options available. Not a bottle or jar of corn syrup in our kitchen, so we can’t take the hit on that one. It’s maple syrup all the way. We do appreciate your feedback. We always take something away from every review. Thank you for taking the time to give us yours.

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Reviewed 10 October 2013

Stopped here on my was across Canada for the night and wow! quick and easy check in and out, BEST continental breakfast I had my entire trip across Canada! King suit for an amazing price and service was amazing. Recommend this to anyone! I always choose Comfort Inn and this is why :)

Room Tip: If you can get a King Suit for a deal, do so! so worth it.
  • Stayed: August 2013, travelled solo
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Thank KarlyRaeK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tricia L, Marketing & Communications Manager at Quattro Hotel & Conf. Centre, an Ascend Hotel Collection Member, responded to this reviewResponded 22 October 2013

A million thank you's for the great review. Short and sweet and kind words only. What more could we ask for. We especially appreciate the feedback from someone who obviously spent some time on the road and in other hotels. Thanks for the shout out on the continental breakfast. It is always a debate between reviews. We think it's the best too. Thanks for saying so. We hope to see you again around the Suites. Perhaps on your next tour across Canada.

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Reviewed 5 October 2013

We had a wonderful stay at the Suites in Sault Ste Marie for 3 nights. The front desk staff is very helpful and quick with check-in. We were able to do laundry from camping the previous nights. The room was very large with a dining area, kitchenette with fridge, microwave, sink and counter, living room with desk area and counter and 4 drawer unit, big 2 door closet, pullout, a bunk bed twin set in one room and a large king in the other with a 4 drawer set and wardrobe as well as 2 bedside tables so lots of space to store everything. There were 3 tv sets but unfortunately no movies to rent for the kids. The fridge did buzz so we switched it off to sleep.The bathtub was a little small but everything was clean and the A/C worked great! The breakfast was good with lots of selection but avoid from 6:30a.m.-7:30a.m. as crazy with people trying to make it to the train on time - they ran out of glasses, forks, syrup, and couldn't keep up with food choices. But from 7:30-9:30a.m. all is great for eating with lots of seating available. Room were quiet with NO noise from adjoining units. Very, very large warm pool and hot tub was hot as was sauna with lots of towels available. Many people took advantage of workout room - also large. Lobby large and clean with big screen tv showing weather and area gas prices. Purchased room with train tickets for great value through travel bureau. Hotel close to restaurants - Swiss Chalet, Burger King and Gigi's.

  • Stayed: October 2013, travelled with family
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1  Thank misled m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tricia L, Marketing & Communications Manager at Quattro Hotel & Conf. Centre, an Ascend Hotel Collection Member, responded to this reviewResponded 22 October 2013

Thanks for the terrific review and of course, detailed description of the amenities. Happy guests do bring the best results. Indeed our rooms are big. We’re confident enough to say they are the biggest in town. We pride on our breakfast but unfortunately, yes, at times it is difficult to keep up with a busy breakfast. The pool and hot tub are a favourite! Thanks for letting us know about the fridge. We will have maintenance check on it right away. We truly appreciate you taking the time to give us your feedback. We hope to see you again at Comfort Suites.

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Reviewed 30 September 2013 via mobile

I wasn't expecting the Waldorf Astoria but the staff were absolutely welcoming and accommodating in every respect, especially after a 10 hour drive to get there. That, coupled with very large suites and tremendous food made my stay most enjoyable for my first visit to The Soo. Kudos!

  • Stayed: September 2013
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1  Thank Michelinman1989
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tricia L, Marketing & Communications Manager at Quattro Hotel & Conf. Centre, an Ascend Hotel Collection Member, responded to this reviewResponded 2 October 2013

Thank you for the great review. Clean and welcoming are two great words to start. We love the closets! And the beds truly are comfortable. Having two televisions is a definitely bonus especially when you are traveling with family or colleagues. Wifi is a must and with our conference centre and meeting rooms, it is extremely important to us that guests and clients have easy access. We are so pleased you enjoyed the salt water pool and hot tub. We appreciate you taking the time to provide us with your feedback. We hope to see you again at the Suites.

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Reviewed 29 September 2013

What a beautiful hotel......clean and welcoming. The restaurant and bar is excellent. Best value for money. The suite was very large.....2 big screen TV's. Comfortable big beds, large sized closet. The hotel has great wifi in all areas. The pool and spa are very good as well.

  • Stayed: September 2013, travelled with friends
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1  Thank AnuradhaKhanna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tricia L, Marketing & Communications Manager at Quattro Hotel & Conf. Centre, an Ascend Hotel Collection Member, responded to this reviewResponded 2 October 2013

Really, what can we say when you throw in the Waldorf? This review almost left us speechless (in a good way of course). We are so happy that the staff were accommodating upon your arrival and throughout your stay. Indeed, that is a long drive. And us Saultites can truly appreciate what a long drive is. Thank you for taking the time to provide us with a review and for your positive remarks regarding the hotel, service and food. We look forward to hosting you again on your next trip to the Soo!

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Reviewed 25 September 2013

Stayed here for 3 nights in September to do a show. The staff was friendly, couteous and very helpful. The conference room was large and suited our needs to a tee. The room is very large with a separate dining/living room with a kitchen. The bed area had 2 large queen size beds with a very small bathroom. The beds were quite comfortable and the cleaning staff had our room done by noon each day. Breakfast was great. It contained both hot and cold selections. At night, the restaurant is a more upscale and also has a bar. I would highly recommend this hotel.

  • Stayed: September 2013, travelled on business
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1  Thank Ragu_ON
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tricia L, Marketing & Communications Manager at Quattro Hotel & Conf. Centre, an Ascend Hotel Collection Member, responded to this reviewResponded 2 October 2013

Thank you for your kind words and for taking the time to provide us with a review. We are more than pleased that your conference room suited your needs and you were happy with your suite. It is always nice to get positive feedback on breakfast and I will absolutely share your comments regarding housekeeping services to our staff.

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Additional Information about Quattro Hotel & Conf. Centre, an Ascend Hotel Collection Member

Address: 229 Great Northern Rd, Sault Ste. Marie, Ontario P6B 4Z2, Canada (Formerly Comfort Suites & Conference Centre Sault Ste. Marie)
Phone Number:
Region: Canada > Ontario > Northeastern Ontario > Sault Ste. Marie
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Sault Ste. Marie
#1 Family Hotel in Sault Ste. Marie
#3 Romantic Hotel in Sault Ste. Marie
Price Range: £64 - £125 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Quattro Hotel & Conf. Centre, an Ascend Hotel Collection Member 3*
Number of rooms: 157
Official Description (provided by the hotel):
Locally owned and operated by Quattro Hospitality Inc., the hotel features 157 suites and the Largest Convention space in Northern Ontario. Total capacity for the conference centre is 1,500 people due to 13,728 square feet of floor space. Full catering service for events is available. The hotel offers free high-speed Internet access, an indoor pool, whirlpool and sauna, fitness centre, business center, onsite restaurant and an onsite spa. Limousine service and Personal Trainer facilities. Air-conditioned guestrooms feature a refrigerator, microwave, full-size sofa bed, flat panel televisions, ipod docking stations and room service is available. The Comfort Suites hotel also provides easy access to local points of interest like the OLG Casino Sault Ste. Marie, Agawa Canyon Tour Train, Searchmount Ski Hill, Cambrian Mall, Bellevue Park and Crimson Ridge Golf Course. The hotel also participates in Choice Privileges, the Choice Hotels rewards program where guests can earn points toward free nights, Airline Rewards, gift certificates and more while staying at any Comfort, Comfort Suites, Quality, Sleep Inn, Clarion, Econo Lodge and Rodeway Inn hotel in Canada. ... more   less 
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Also Known As:
Comfort Suites And Conference Centre Sault Ste. Marie
Comfort Suites & Conference Centre Sault Ste. Marie Hotel Sault Ste. Marie
Great Northern Hotel
Quattro Hotel & Conf. Centre, An Ascend Hotel Collection Member Sault Ste. Marie, Canada - Ontario

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