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Quattro Hotel & Conf. Centre, an Ascend Hotel Collection Member
Ranked #1 of 23 Hotels in Sault Ste. Marie
Certificate of Excellence
Hicksville, New York
Level 4 Contributor
49 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
“An OK room.”
Reviewed 6 July 2014

This room was renovated recently. The lobby and common areas looked nice and renovated too, however there were a few areas that could use some TLC. Like the hallway by the elevators and the parking lot.
There's a DQ across the street and a Subway open late a block away that we walked to. There is also several fast food restaurants about 2 blocks away you can walk to.
There's a super Walmart and a beer store within a 5 minute driving distance.
The breakfast was 'ok'. Nothing to write home about.
The air conditioning unit was LOUD! It rattled!
I booked on priceline using express deals so my rate was good.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank fruityc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tricia L, Marketing & Communications Manager at Quattro Hotel & Conf. Centre, an Ascend Hotel Collection Member, responded to this review, 21 July 2014
Thank you for noting our recent renovation. Indeed the entire hotel including conference centre and restaurant received a facelift. Our convenient location is in close proximity to fast food, big box stores, including grocery store, LCBO and a beer store within a 2 minute drive. (you must have taken the long route!) We do provide a complimentary hot continental breakfast as part of your stay. We are so sorry about the air conditioning unit. Unfortunately, sometimes do go out of order or encounter a maintenance issues. We always have someone on staff ready to deploy in these events. If there is availability, we will move you to a comparable room. We appreciate you taking the time to provide us with a review. We hope to see you again soon at the Suites.
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583 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (135)
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English first
Chelsea, Canada
Level 6 Contributor
134 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed 30 June 2014

We stayed for 1 might. Loved the fact that there was a sitting room with a slight wall to separate from the bedroom. Bed was comfortable and nice-sized work desk. As we were leaving very early in the morning before breakfast would be offered, the reception clerk provided us with a "Grab it and GO" breakfast bag. It contained a bottle of water, granola bar and an apple. The reception clerk Judit went the extra mile and let us have some cereal and yogurt from the breakfast bar.
Checking-in reception clerk was very helpful and it was a no hassle process.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank youngmml
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tricia L, Marketing & Communications Manager at Quattro Hotel & Conf. Centre, an Ascend Hotel Collection Member, responded to this review, 1 July 2014
Comfy and roomy is always good when travelling. The separation between the bed and sitting room and additional workspace and desk are extremely convenient for some of our guests. In some suites, there is a full wall between and some even have a door. Especially convenient for our business travellers who sometimes host meetings in their suite. We also can appreciate that sometimes you need to get up and go before our 6:30 am breakfast starts so our Grab & Go breakfast bags are always available with some additional items such as yogurt and juice from our fridge. So glad Judit went the extra mile. She usually does - even for her coworkers. We are lucky to have great employees like her. Thanks for taking the time to give us your feedback. Appreciate all the kind words. We look forward to hosting you again soon. Perhaps for more than one night next time where you can take advantage of the spa or restaurant.
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Calgary, Canada
Level 2 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 28 June 2014 via mobile

This hotel was the best that we stayed in during our drive across Canada by far. The hotel was very beautiful and new inside. The room was gorgeous and modern. Comfy bed! The staff was super friendly and helpful. There was actually a prom going on the night we stayed there, but we asked for a quiet room and we did not hear any kind of disturbance at all! It was fantastic. The hot continental breakfast in the morning was nice as well! We would definitely stay there again and recommend it to others! A+

Stayed June 2014, travelled as a couple
Helpful?
1 Thank Hannah B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tricia L, Marketing & Communications Manager at Quattro Hotel & Conf. Centre, an Ascend Hotel Collection Member, responded to this review, 1 July 2014
We loved it! Your review that is. Especially from a seasoned traveller on a trip across Canada. We appreciate your kind words on the modern interior, comfy bed, friendly staff and our morning hot continental breakfast. Indeed, we are not only a hotel, but a conference centre as well. June and July - prom season where the halls are filled with sparkly dresses and giggling girls. One of our favourite times of year but we understand not everyone wants in on the party. Yes, we absolutely have quiet suites located away from the festivities of the conference centre so you always get a good night sleep on our comfy beds. Thanks for taking the time to give us your five stars and great review.
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Marathon, Ontario, Canada
Level 3 Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 27 June 2014 via mobile

My husband and I had the pleasure of an impromptu trip around Lake Superior and on the final night, found this wonderful hotel. The staff was friendly, the room was amazing, I can't say enough about the size of the bathroom and the bed was definitely the most comfortable bed I have ever slept on! The rooms were spotless and the fact that there is a fantastic continental breakfast makes this hotel a great stay! We will definitely be customers for life!

Stayed June 2014, travelled as a couple
Helpful?
Thank BevCB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tricia L, Marketing & Communications Manager at Quattro Hotel & Conf. Centre, an Ascend Hotel Collection Member, responded to this review, 1 July 2014
Customers for life! We love it! What better compliment than to receive such a rave review of your first visit. I was so swept up by your words, I almost shouted " I want to go there!" A trip around Lake Superior. How spectacular. Truly a great experience and some great images captured no doubt. Did you know that Sault Ste. Marie is also located at the tip of Lake Huron as well? Some incredible shoreline and scenery to take in on your next impromptu visit to the Soo. Where you will have another great sleep on the most comfortable bed you've ever slept on and enjoy the large bathroom and the morning breakfast. Thank you for taking time to provide us with a great review. We look forward to seeing you again.
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Victoria, Canada
Level 3 Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 12 June 2014 via mobile

Stayed here when just driving through Ontario, and it was a good choice. The room had a door to the outside, the bed was great and the location was central.

I had no issue finding it, or leaving and getting back to the road the next day. The price was right, the staff was friendly, the rooms were clean and I would stay there again without question.

Stayed August 2013, travelled as a couple
Helpful?
Thank Gordy D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tricia L, Marketing & Communications Manager at Quattro Hotel & Conf. Centre, an Ascend Hotel Collection Member, responded to this review, 16 June 2014
Convenient, centrally located and no stopping for directions along the way. I'd say that is a perfect set up for a great stop over. Add in our comfy beds, clean rooms, friendly staff and reasonable prices, and it makes for a great home away from home. Easily finding your way out is just the cherry on top. We are so glad that everything came together in a such a positive way during your stop over. We look forward to your next pass through Sault Ste. Marie with hopes you will stay a few days and enjoy all the other wonderful ammenities we have to offer. Thanks for taking the time to provide us with your feedback.
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1 review
Reviewed 11 June 2014

COMFORT SUITES & CONFERENCE CENTRE in Sault Ste Marie they have the best Value for Price! The quality of the Facilitities, Services and Food in relation with the offering price is the Best in North Ontario.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank STRATOS K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tricia L, Marketing & Communications Manager at Quattro Hotel & Conf. Centre, an Ascend Hotel Collection Member, responded to this review, 16 June 2014
Thumbs up for the best Northern Ontario reference review we've received online so far. A million thank you's from all the staff for the recognition and great words. We look forward to hosting you again soon!
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North Vancouver, Canada
Level 4 Contributor
45 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 5 June 2014

The hotel is very nice. The rooms If you stay in the tower It might take you a time or two to make sure you are going the right way.

The breakfast was very good, though the hotel was very full so the staff needed to fill up things much more often then they had staff for. The restaurant in the hotel is very pricy but there is lots of options within a 10 - 15 minute walk of the hotel.

I was there with a group so was able to see a few different room types. Good options for single, couple or family. The fridge is a very nice option to have with a Metro up the street as well as a Wal-Mart supercenter.

The only thing most of the staff had no idea that there was a big event happening and only knew after we talked to them.

Room Tip: If you are traveling with family. Get a double queen room. You get two double queen beds and pull...
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  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mark W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tricia L, Marketing & Communications Manager at Quattro Hotel & Conf. Centre, an Ascend Hotel Collection Member, responded to this review, 16 June 2014
Thank you for taking time to give us your feedback. We appreciate all the wonderful things you had to say about our establishment. Indeed our location is in perfect proximity to grocery stores and some big box stores. We do have a variety of options for rooms as you mentioned and being an all suites hotel, means you get fridges in every room. Just a small way to make your stay more comfortable. We are so glad you enjoyed breakfast and our gratitude as well for the great comments on the event side of things. Yes, unfortunately, we must admit that with a 24/7 operation and a generous number of staff, some of which come in only a few shift a week, it is difficult to keep everyone informed of all the goings on. Thank you for bringing it to our attention as we bumped up the staff communications - especially for the part timers! We look forward to your next visit to Sault Ste. Marie and Comfort Suites.
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Additional Information about Quattro Hotel & Conf. Centre, an Ascend Hotel Collection Member

Property: Quattro Hotel & Conf. Centre, an Ascend Hotel Collection Member
Address: 229 Great Northern Rd, Sault Ste. Marie, Ontario P6B 4Z2, Canada (Formerly Comfort Suites & Conference Centre Sault Ste. Marie)
Phone Number:
Region: Canada > Ontario > Northeastern Ontario > Sault Ste. Marie
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Sault Ste. Marie
#1 Business Hotel in Sault Ste. Marie
#3 Romantic Hotel in Sault Ste. Marie
Price Range (Based on Average Rates): £
Hotel Class:3 star — Quattro Hotel & Conf. Centre, an Ascend Hotel Collection Member 3*
Number of rooms: 157
Official Description (provided by the hotel):
Locally owned and operated by Quattro Hospitality Inc., the hotel features 157 suites and the Largest Convention space in Northern Ontario. Total capacity for the conference centre is 1,500 people due to 13,728 square feet of floor space. Full catering service for events is available. The hotel offers free high-speed Internet access, an indoor pool, whirlpool and sauna, fitness centre, business center, onsite restaurant and an onsite spa. Limousine service and Personal Trainer facilities. Air-conditioned guestrooms feature a refrigerator, microwave, full-size sofa bed, flat panel televisions, ipod docking stations and room service is available. The Comfort Suites hotel also provides easy access to local points of interest like the OLG Casino Sault Ste. Marie, Agawa Canyon Tour Train, Searchmount Ski Hill, Cambrian Mall, Bellevue Park and Crimson Ridge Golf Course. The hotel also participates in Choice Privileges, the Choice Hotels rewards program where guests can earn points toward free nights, Airline Rewards, gift certificates and more while staying at any Comfort, Comfort Suites, Quality, Sleep Inn, Clarion, Econo Lodge and Rodeway Inn hotel in Canada. ... more   less 
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Also Known As:
Comfort Suites And Conference Centre Sault Ste. Marie
Comfort Suites & Conference Centre Sault Ste. Marie Hotel Sault Ste. Marie
Great Northern Hotel
Quattro Hotel & Conf. Centre, An Ascend Hotel Collection Member Sault Ste. Marie, Canada - Ontario

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