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“Good meal. Great service. ”
4 of 5 bubbles Review of Embers Grill & Smokehouse - MOVED

Embers Grill & Smokehouse
Certificate of Excellence
Price range: US$7 - US$37
Cuisines: Steakhouse, Canadian
More restaurant details
Restaurant details
Good for: Business meetings, Local cuisine, Special Occasion Dining, Romantic
Dining options: Lunch, Dinner, Accepts Mastercard, Accepts Visa, Free Off-Street Parking, Free Wifi, Full Bar, Highchairs Available, Parking Available, Reservations, Seating, Serves Alcohol, Takeout, Waitstaff
Sault Ste. Marie, Canada
Level Contributor
40 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
“Good meal. Great service. ”
4 of 5 bubbles Reviewed 17 August 2014 via mobile

We enjoyed a great meal with excellent service by our server Taylor. The day we visited they were having problems with the computer system but our waitress compensated for a couple of minor issues with her diligence. (The kitchen missed a side salad). Steaks were excellent. Dirty Rice side was fantastic. Dessert special was a crumble of amazingness. Would suggest restaurant if you are interested in a great meal and plan for a relaxed meal.

Helpful?
2 Thank Habsfan12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

178 reviews from our community

Visitor rating
    112
    41
    10
    8
    7
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • German first
  • Any
English first
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
“Love that tasty roo!”
4 of 5 bubbles Reviewed 17 August 2014

A beautiful atmosphere with very helpful and friendly staff, especially our server Amanda. The kangaroo was shockingly delicious and the specialty drinks were to die for. It was a bit of a wait for food but overall we loved it!

  • Visited August 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank CalandWen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto
Level Contributor
9 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“Slow - not for people on a schedule”
3 of 5 bubbles Reviewed 16 August 2014

Came around 7:30pm as a walk in - they were busy and said it would be 20 min for a table, they offered to start with drinks at the bar and we accepted.

We waited another 5-10 min at the bar watching the bartender furiously make drinks for the tables and servers trying to use a computer to place orders that kept crashing on them. There seemed to be a back log as very few tables had any food. Staff seemed stressed.

Finally we were asked for our drink orders and were served shortly after but continued to wait on that table....we were not given menus to look at or any hint of the delay which was now approaching 30 minutes.

When we were seated, we ordered immediately (platter app and 2 steak dinners)

When the food came it was undeniably good - I have eaten at many fine restaurants in Toronto, Montreal and Vancouver and it was on par for quality and taste but it took 1.5 hrs to get it on the table!

To top it off - they couldn't print receipts so the server came over with a total of over $100 written in pen on a scrap of paper......? There must've been a more professional way to present this even with a tech crash

Wanted dessert but didn't want to risk another wait by this time it was after 9:30 pm

Would only go back on a slow night

  • Visited August 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Scobiela
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fenelon Falls, Canada
Level Contributor
57 reviews
36 restaurant reviews
common_n_restaurant_reviews_1bd8 32 helpful votes
“Good food, over the top service”
5 of 5 bubbles Reviewed 16 August 2014

Very good food, but the service was the best part. Our server knew about the different beers that they had and was able to recommend some local Ontario brews. She even gave us directions to Loplops a few blocks away so we could continue our beer tastings. Meg rocks!

  • Visited August 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
3 Thank Astro J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_restaurant_reviews_1bd8 2 helpful votes
“Atmosphere, Great food and fabulous service”
5 of 5 bubbles Reviewed 15 August 2014 via mobile

I'd been to Embers on a previous occasion while visiting the Soo and treated myself again this evening. I was greeted with a smile by Meg, who also waited on me throughout the evening. Meg was not only friendly, but her knowledge of the menu was impressive. She suggested the farm to fork salad as a starter, the ingredients of which were all from local producers and included fresh blueberries and raspberries.... wonderfully flavoured! On this visit I opted for the smoked meatloaf, which is definitely NOT your momma's meatloaf, served with garlic mashed and asparagus. The serving was generous, beautifully arranged (shout out to Anthony in the kitchen) and I couldn't finish it all.... though that didn't stop me from ordering the crumble of the day made with mango, blueberries and raspberries. I love a good cup of coffee and theirs certainly did not disappoint. In a city where Italian restaurants are plentiful, it's nice to have something not only different, but of excellent quality. I'd highly recommend Embers on your next visit to or thru the Soo!

Helpful?
2 Thank Debbie A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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