Went for a birthday dinner Aug. 21, started off good, front of house staff was very friendly and explained how the family style dining worked. Our server was a little "fake" for lack of a better word, kinda forced friendliness. Everybody at the table had an alcoholic beverage, I don't drink and also have diabetes, ordered a diet coke, when said diet coke came it tasted regular, all I drink is diet pop and it had an almost syrupy taste, mentioned this to the server and got this reply, verbatim "I've gotten that a lot, but I checked the line from the box and it's diet, also I don't drink diet pop and I've tasted it and it's diet" ... OK then, so much for the customer is always right? couldn't you have at least humoured me and dumped it out and bring me another one? As for the food, for starter we had mozza sticks and baked garlic shrimp which were good, decent portion, for a main chicken parm, which was good but little tiny pieces of chicken and ribs, decent portion of those, dessert pretty standard stuff, definitely not homemade, something you'd get from Costco, overall, nice atmosphere, decent food, but it's all about customer service and handling customers and complaints, and that server failed.
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