This hotel is one of the few 'supposedly luxury' hotels in Stratford, ON, where the Stratford Shakespeare festival is held.
I booked the hotel room through the Stratford Festival Organization and ordered a non smoking room. This was in the luxury part of the hotel and one of the most expensive room available.
You guessed it - arrived at 5:00PM after a matinee performance of Romeo and Juliet and we were placed in a smoking room. Bad news!! as the room was very smelly and the decor wasn't all that good either i.e. the carpet could have used a good clean, although the bathroom was clean. We did complain but there was no other non-smoking rooms available. The front desk staff said that the smoking room we were allocated was the only one available when I booked - even although the Stratford Festival Organization only have non smoking rooms at this hotel and they also could have booked us into another hotel if the smoking room was the only room available. We had to clean all of our clothes after we returned home.
If you are vegetarian, don't go here!! There are zero vegetarian meals on the menu and we had to go to management to obtain the promise of a vegetarian meal as the hostess said the kitchen staff were too busy. Needless to say we ate elsewhere.
We did eat breakfast the next day in the hotel restuarant - we ate for 10 minutes and waited for 50.
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- Also Known As:
- Festival Hotel Stratford
- Festival Inn Stratford, Ontario, Canada