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“Only did lunch..” 4 of 5 bubbles
Review of Mercer Hall Inn

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Mercer Hall Inn
Ranked #8 of 18 Hotels in Stratford
Certificate of Excellence
travelingal12
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Only did lunch..”
4 of 5 bubbles Reviewed 13 November 2013

We did not stay there, but only went for lunch. It was very tasty but the menu seemed limited although what we ordered was fine. The restaurant seems to lack a bit of atmosphere as it's the shape of a bowling alley, very long and thin.

  • Stayed September 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Service
Helpful?
Thank travelingal12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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270 reviews from our community

Traveller rating
    161
    77
    19
    9
    4
See reviews for
26
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (66)
Date | Rating
  • English first
  • Any
English first
Kitchener, Canada
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 27 October 2013

We stayed here for our anniversary when our usual B&B in Stratford was booked.

Pro's: Great location, right on the main street, comfortable, clean, good-sized and pretty room, big tub, Keurig coffee maker and delicious cookies in the room, friendly staff, robes in the room were a nice touch.

Con's: Pillows were awful (Strange thing to complain about, but they were really uncomfortable), view was windows of other apartments and someone's rooftop patio (we weren't bothered, we just closed the blinds). The heating unit was really loud, so we turned it off and used the electric fireplace to heat the room. Not great soundproofing.

Side notes: There are a lot of stairs :) (Not a big deal, but I'm 7.5 months pregnant lol), we were in Room 206 and they have changed from the red bedspread and curtains to a more subtle grey (I think it's nicer).

We will stay here again for sure :)

Room Tip: Room 206 was a good size, pretty, with a nice tub and electric fireplace, but no view and quite a f...
See more room tips
  • Stayed October 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank JeffandMelTravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philadelphia, PA
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 bubbles Reviewed 15 October 2013

We've stayed here several times before. The location is great, and the staff was always friendly and helpful. The drawbacks have been pointed out by others (tired decor, bath facilities showing some rust, window views that make you want to keep the shades pulled) but we always felt that, in the balance, this was a nice place to stay, even after they stopped including breakfast with the room. However, this past weekend was probably our last. The staff is still polite, but seem harried, and the service has dropped off. When we first opened the door to our room, we were greeted by a vacuum cleaner that had been left behind. Rooms were not cleaned until late in the afternoon, the fridge was not restocked with water, more than once we called downstairs to the operator and got no answer, the TV remote was barely functional, and--the straw that broke the camel's back--the internet connection was extremely slow when it worked at all. Using the hardwire connection was minimally helpful, but only for one person at a time. We weren't trying to watch movies, just check email and work with some files online. We told the staff but nothing happened. So, reluctantly, we'll probably start looking elsewhere.

  • Stayed October 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank dsm3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
toronto
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 8 October 2013

I've now stayed at Mercer Hall on 4 or 5 trips to Stratford to see performances at the Stratford Festival. Although not for guests who can't climb stairs, the 14 rooms are delightfully located on he 2nd and 3rd floors above a restaurant on the Main Street of Stratford. Room are spacious and clean an there is no sense you are above a restaurant. Rooms on the back admittedly quieter than those fronting on the Main Street - morning truck traffic, not rowdy bar noise - but probably less if an issue if you are there in AC season or don't like to sleep with windows open. Downtown Stratford is a delight to walk around, and it's so handy to walk out he front door and turn left or right and start your stroll. The restaurant and bar downstairs Tango, open for lunch and dinner is on of the best in town - we plan one night if no plays so we can enjoy their offerings. There are also tons of alternatives for casual or good dining and picking up picnics within an easy walk, as are the theatres. Jessie who organizes front if house and her partner back of house and chef Tim ( formerly at Stratford's iconic The Church restaurant, make this a friendly and warming place. Expect to see a few high profile faces wandering about in the restaurant. Book early,

Room Tip: Third floor or rooms in the back a little quieter.
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  • Stayed October 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank herrpierre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sudbury,ON
Level Contributor
487 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 205 helpful votes
4 of 5 bubbles Reviewed 25 September 2013

We've stayed here 5 times. Used to enjoy breakfast downstairs at Tango - which is no more sadly.
The rooms are quite lovely - but be prepared to climb a lot of stairs to get there. There is a small fridge - though they don't seem to defrost at all which means you can't freeze your freezer-paks. the room was quite clean - though we had some doubts about the tub.
Without access to breakfast, the place does seem rather pricey now. The location is still great - especially the parking which allows walking to the theatres.

Room Tip: Get a room facing the rear for quiet.
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  • Stayed September 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank CanBrit1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ottawa, Canada
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 bubbles Reviewed 11 September 2013

This is a bit of an odd place. You have to check in at the restaurant. Stratford, however is not known for its wealth of upscale accommodations and I think the Mercer is about as good as it gets. The rooms are a nice size and nicely appointed. It was a bit of a maze trying to find the room, but once I did, it was a pleasant surprise and quite quiet for being right on the main street. The location is unbeatable. I would stay again.

  • Stayed July 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank LuckyTraveler1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ann Arbor, Michigan
Level Contributor
83 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 3 September 2013

We have been going to Stratford each summer for over thirty years and finally settled on Mercer Hall as the best option. The rooms are comfortable and quiet, and you can't beat the location. The restaurant now offers a high quality lunch and dinner, as good as any in Stratford if you like the menu. And Mercer Hall provides free internet.

Room Tip: Choose the second floor to minimize stairs.
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  • Stayed August 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank A2Russ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Mercer Hall Inn

Property: Mercer Hall Inn
Address: 108 Ontario St, Stratford, Ontario N5A 3H2, Canada
Phone Number:
Region: Canada > Ontario > Stratford
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant
Hotel Style:
#3 Romantic Hotel in Stratford
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Mercer Hall Inn 3.5*
Number of rooms: 14
Official Description (provided by the hotel):
Stratford's 14 room unique boutique Inn is located in the heart of downtown. All rates include parking and wireless internet access. Dining areas include European restaurant Mercer Hall and Fellini's Italian/Mediterranean open year round. ... more   less 
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Also Known As:
Mercer Hall Hotel Stratford
Mercer Hall Stratford
Mercer Hall Inn Stratford, Ontario, Canada

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