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Homewood Suites Sudbury Ontario
Ranked #3 of 33 Hotels in Sudbury
Certificate of Excellence
Reviewed 22 October 2013

WE stay here or at the Hampton depending on the rates at room key. free Breakfast (sometimes a little sketchy) free wifi. You can get another hotel up the road a bit for usually $119. But breakfast will cost you $35, and the room will be much older. If they'd droop the price a bit they'd be full.

  • Stayed: October 2013, travelled as a couple
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Review collected in partnership with Homewood Suites by Hilton
Thank Drew J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KristinaPardaens, Manager at Homewood Suites Sudbury Ontario, responded to this reviewResponded 24 October 2013

Dear Drew J,

Thank you for taking the time to provide us with your feedback regarding your recent stay. It is only through comments and suggestions from guests, such as yourself, that we can continue to improve.

We look forward to having you stay with us again. If we can provide any additional information or assist with future reservations, do not hesitate to contact me.

Sincerely,
Kristina Pardaens
kristina.pardaens@hilton.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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461 - 467 of 579 reviews

Reviewed 4 October 2013

This a nice hotel that offers a person with disabilities 2 beds in a room with a roll-in shower, this is hard to find. Breakfast was great, and plentiful. Staff are very friendly. Lots of free parking and nice outdoor space to sit in the warmer weather.

  • Stayed: September 2013, travelled with family
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Review collected in partnership with Homewood Suites by Hilton
Thank Martha W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KristinaPardaens, Manager at Homewood Suites Sudbury Ontario, responded to this reviewResponded 7 October 2013

Dear Martha W,

Thank you for taking the time to provide us with your feedback regarding your recent stay. It is only through comments and suggestions from guests, such as yourself, that we can continue to improve. We are very pleased to hear that you enjoyed your stay and that you were able to take advantage of some of the amazing fall weather we have been getting!

We look forward to having you stay with us again. If we can provide any additional information or assist with future reservations, do not hesitate to contact me.

Sincerely,
Kristina Pardaens
kristina.pardaens@hilton.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 September 2013

Great hotel, very clean and quiet. Spacious room with full fridge and stove and an awesome shower. The fitness room is excellent, probably one of the best hotel gym's I have used. The only thing that kept me from a 5 star rating was the TV's. We had to get one of the staff to come to our room to assist us with turning it on. Feeling pretty stupid about it, she was very helpful and wiling to help us. She did agree and told us the majority of calls to the front desk between 7-11pm were regarding the TVs. I was faced with the same issue when I used the fitness centre in the morning, and the tv on the cross trainer didn't work either. Simple soliton would be to have instructions nearby. The other thing was the massive dent in the mattress. I would still recommend the hotel, great place to stay with helpful staff,

  • Stayed: September 2013, travelled as a couple
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Thank Tuttyfruitytrout
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KristinaPardaens, Manager at Homewood Suites Sudbury Ontario, responded to this reviewResponded 1 October 2013

Dear Tuttifruitytrout,

Thank you for taking the time to provide us with your feedback regarding your recent stay. It is only through comments and suggestions from guests, such as yourself, that we can continue to improve. It is true that we have had some challenges with our TV's as of late and I can assure that we are working with our cable provider to make the necessary changes to make it easier on our guests. I am thrilled to hear that you received the kind of help from our staff members that we strive to provide to each and every one of our guests.

We look forward to having you stay with us again. If we can provide any additional information or assist with future reservations, do not hesitate to contact me.

Sincerely,

Kristina Pardaens
kristina.pardaens@hilton.com

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Reviewed 24 September 2013

Beautiful hotel with great amenities. Got lots of use out of the pool and gym. The suite was lovely with a full-size fridge and stove and very clean. Was within walking distance to some good restaurants and was also a convenient location to get back on the road using Hwy 69 South. Makes for a quick escape! Great place to stay in the Nickel City!

  • Stayed: September 2013, travelled as a couple
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Review collected in partnership with Homewood Suites by Hilton
Thank Mark M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KristinaPardaens, Manager at Homewood Suites Sudbury Ontario, responded to this reviewResponded 1 October 2013

Dear Mark M,

Thank you for taking the time to provide us with your feedback regarding your recent stay. It is only through comments and suggestions from guests, such as yourself, that we can continue to improve. We are thrilled that you enjoyed your stay with us!

We look forward to having you stay with us again. If we can provide any additional information or assist with future reservations, do not hesitate to contact me.

Sincerely,
Kristina Pardaens
kristina.pardaens@hilton.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 September 2013

Homewood Suites is demonstrably a good hotel- great beds, awesome pillows, terrific staff, excellent location. So what's not to like? The Internet here is an electronic abacus. Forget about downloading a movie, watching a YouTube video, or even elementary surfing of the net. Slooooooooow server, annoying beyond belief. Management's position: we're working on it. Welll, Good luck with that, see ya at the Holiday Inn. Never again here. Great place to sleep, dismal place to e-communicate.

Room Tip: Leave your iPad and laptop at home, useless here.
See more room tips
  • Stayed: September 2013, travelled on business
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Thank Hiltonpointschamp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KristinaPardaens, Manager at Homewood Suites Sudbury Ontario, responded to this reviewResponded 19 September 2013

Dear Hiltonpointschamp,

Thank you for taking the time to provide us with your feedback regarding your recent stay. It is only through comments and suggestions from guests, such as yourself, that we can continue to improve. I do agree that we have some challenges with our internet speed. When the staff are telling you that we're working on it, they are definately telling you the truth. We will soon be upgrading from 2G of bandwidth to 10G of bandwidth. All lines have been connected and we are solely waiting to "cut over" from one company to another. I know that doesn't diminish your current frustrations but there is a plan in place. I can see from your tripadvisor username that you are loyal to the Hilton brand of hotels and I would like to assist in keeping you a returning customer. If you could please contact me directly regarding your recent problems with the internet and your future accommodations in Sudbury that would be greatly appreciated. Remember that Homewood Suites offers our Suite Assurance Guarantee to ensure that you are completely satisfied with your stay!

You can contact me directly in my office at 705-523-3040 or reach me by email at kristina.pardaens@hilton.com

Sincerely,

Kristina Pardaens

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Reviewed 17 September 2013

Stayed at the Homewood Suites in Sudbury, Ontario for 2 nights (September 5 & 6). I was in Sudbury for Lasik eye surgery. Staff at the hotel were great! Checkin was a breeze. Our room was big. Double beds with a separate living area. Washroom was roomy and the bath & body products were a hit! Kitchen area is perfect and supplied with everything you need. Also appreciated is the complimentary dinner (Mon-Thurs) and the daily breakfast! The separate living room area has a dvd player which came in handy at night since I was wearing eye shields and not wanting to leave the hotel. We were able to hang out and watch a movie in the comfort of our room!!! Coffee/tea is available downstairs 24/7 and the store beside the front desk has goodies for that late night sweet tooth craving!! The hotel/property is very clean! Staff is helpful with directions and answer all questions with a smile!! Great stay! Would recommend Homewood Suites in a heartbeat!!

  • Stayed: September 2013, travelled on business
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Thank yllem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KristinaPardaens, Manager at Homewood Suites Sudbury Ontario, responded to this reviewResponded 19 September 2013

Dear yllem,

Thank you for taking the time to provide us with your feedback regarding your recent stay. It is only through comments and suggestions from guests, such as yourself, that we can continue to improve. It is so nice to hear how much you enjoyed your stay with us. As a team, we strive everyday to make sure each and every one of our guests feels the same way you do! We wish you a speedy recovery from your surgery!

We look forward to having you stay with us again. If we can provide any additional information or assist with future reservations, do not hesitate to contact me.

Sincerely,
Kristina Pardaens
kristina.pardaens@hilton.com

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Reviewed 16 September 2013

We recently discovered the Homewood Suites chain of Hotels. We first stayed at one in Cambridge and recently 3 nights in Sudbury. We traveled with three kids and the rooms are very spacious, with all the amenities of a home. We were able to prepare dinner, order take out and make meals for our baby. The pool is small but works for the kids. The hours are great for the pool too. Open until 11pm so after a day of sight seeing, there is still room to take the kids swimming, Gym open 24hours...excellent breakfast ( different varieties everyday)...The breakfast enchiladas were amazing...Keep up the good work and will surely stay in this suite Hotel whenever we are traveling

  • Stayed: September 2013, travelled with family
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Thank rafiki52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KristinaPardaens, Manager at Homewood Suites Sudbury Ontario, responded to this reviewResponded 18 September 2013

Dear rafiki52,

Thank you for taking the time to provide us with your feedback regarding your recent stay. It is only through comments and suggestions from guests, such as yourself, that we can continue to improve. We are so thrilled that you and your family enjoyed your stay not only with the Homewood Sudbury but with the entire Homewood brand. I have to agree with you that the breakfast enchiladas are amazing! Definately one of my favourite breakfasts too!

We look forward to having you stay with us again. If we can provide any additional information or assist with future reservations, do not hesitate to contact me.

Sincerely,

Kristina Pardaens
kristina.pardaens@hilton.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Homewood Suites Sudbury Ontario

Address: 2270 Regent St, Sudbury, Ontario P3E 0B4, Canada
Phone Number:
Region: Canada > Ontario > Northeastern Ontario > Sudbury
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Sudbury
#1 Romantic Hotel in Sudbury
Price Range: £87 - £139 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites Sudbury Ontario 3*
Number of rooms: 85
Official Description (provided by the hotel):
The Homewood Suites by Hilton, Sudbury is an upscale all suite residential style hotel conveniently situated at the southern gateway to the city of Sudbury. The Homewood Suites by Hilton offers a number of comforts from home such as full size refrigerator, dishwasher, two burner stove and microwave. Start your day with our complimentary Suite Start hot breakfast seven days a week, and Welcome Home reception Monday through Thursday evenings. Make yourself at home! ... more   less 
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Also Known As:
Homewood Suites Sudbury Ontario Hotel Sudbury

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