Warning to Travellers booking the Belmount Inn as it does not mean it gets booked and hotels like the Belmount Inn in Sudbury can sell your booking if they want to (perhaps to get more money??). This happened on September 2012 in Sudbury at 11PM when we attempted to check into the Belmount Inn with our reservation. We were told by the Belmount Inn clerk that they sold the room (booked online) and we were left to find alternative accommodation for the week long Sudbury visit. (It actually appeared that they sold the hotel room while we were waiting to be checked in). They then said they phoned the booking agent and were told the trip was cancelled…hmmm really). I tried to phone the hotel desk in the morning to express my frustration but could only leave messages and calls were not returned. I eventually phoned the booking agent and they managed to contact the Belmount Inn and explained my dissatisfaction. The story from the hotel Genaral Manager appeared to change as they now claim they did not even get the hotel reservation from the agent….hmm really?. I cannot fault the agent but the bottom line is that if you book the Belmount Inn (Sudbury) your reservation can be sold without any notice. They did manage to give us a room for the night but we had to find our own accommodation for the rest of the trip. Needless to say, the rooms were not great and we will not be returning there.
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- Also Known As:
- Belmont Hotel Sudbury