Ate dinner here with some friends after a day of shopping.
Exterior accessibility is okay. There is lots of space, and the doors are fitted with automatic openers.
I always order the same thing -- the blue cheese sirloin or the red curry bowl. Have gone to Jack Astor's for years, and have been ordering this same thing for a long time. I was extremely disappointed to find that both of my favorite items had been removed from the menu.
We waited a really long time after being seated to get drinks, and it was very very busy -- crowded and loud. No matter where we could have been seated, I was in the way of wait staff and other patrons. I worried the whole time that we ate that someone was going to trip over my wheelchair and cause disaster.
The food was okay - passable at best. We waited a very long time for drink refills and had to send our drinks back the first time because the soda was flat. Like other customers, we had to ask for each and every condiment to be brought to our table and waited a very long time for delivery.
My biggest complaint about this restaurant is the bathrooms. They, like many other restaurants have wheelchair accessible toilet stalls that are not large enough to accommodate a power wheelchair. So you end up peeing with the door open. If you require attendant services, there is no family/wheelchair only washroom that would allow enough space for two people, or an attendant not of your gender.
Additionally, the bathroom doors are not automated, and are quite far from where staff are stationed. If you need assistance top open the door and you are alone, you will end up waiting a long time to get some help. If you try to open it alone (as I did!), prepare for it to be very, very heavy.
This is not a place for people with sensory disability or sensitivity to crowds; very loud here. There is visual stimulation everywhere (TV's: all of which are tuned to sports), and there is loud music playing overhead. If you are eating with little kids, the crayons they give you at the table are a nice distraction.
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