Stayed weekend of May 23rd-25th 2014 for a field hockey tournament. Called ahead and added a cot to the reservation. Called twice on the date of arrival to ensure it was still there. Told it would be in our room and ready. It was not. Had to ask several times for it to actually get there - was a bit frustrating. However, with that said, noticed upon packing to check out there was a Hampton "goody bag" on the dresser with a lovely appology note stating that they were sorry for the mix up for the cot and that it would be complementary. As well, some of the moms gathered in the hallway to enjoy conversation over a glass of vino. Security guard very politely told us we had to dispurse as we were disturbing other guests. Fair enough. When we asked if we could reconvene in the "breakfast area" near the lobby, we were told that was OK. Very convenient and nice of them to allow us to use the common area to enjoy after game socials. Every member of the staff at the hotel was pleasent. Would recommend this hotel. My one suggestion for improvement to the hotel is that they could offer a combination of firm and fluffy pillows - the entire pillow collection in our room was too soft!
- Official Description (provided by the hotel):
- As you fly into Toronto, feel confident and secure knowing that you have a comfortable home away from home located just minutes from baggage claim at the Hampton Inn by Hilton® Toronto Airport Corporate Centre. Whether you're on business or up for a little fun, our airport area hotel in Toronto puts you in touch with Toronto. ... more less
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- Also Known As:
- Hampton Inn By Hilton Toronto Airport Corporate Centre Hotel Toronto