Had put in a room request close to the elevator, which was on my reservation. I had a foot injury and was trying to walk as least as possible.When I got there, even though the Manager read my profile,they stuck me on the 5th floor toward the very far end of the hall. She was rude and short with me and didn't even try to help. she said " I am not the one responsible for reserving the room", if she is not then why is she a manager? My point is, why bother to make special request. I am a member of the Hilton Honors Club and stay in quite a few of their properties through out the year and have never run in to this problem at any other properties. Wonder how they treat people who are not members of the HH Club?
- Official Description (provided by the hotel):
- As you fly into Toronto, feel confident and secure knowing that you have a comfortable home away from home located just minutes from baggage claim at the Hampton Inn by Hilton® Toronto Airport Corporate Centre. Whether you're on business or up for a little fun, our airport area hotel in Toronto puts you in touch with Toronto. ... more less
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- Also Known As:
- Hampton Inn By Hilton Toronto Airport Corporate Centre Hotel Toronto