I stayed here for one night on business in mid October. I originally booked at another hotel close by at a much lower rate, but changed to here as my colleagues were all booked here. Kind of wished I had stayed at the other hotel and walked/cabbed it back and forth.
It's too bad really, as the staff I encountered, the food and conference facilities were all more than fine. The cleanliness of the room however was not. Now, I admit I had just watched the latest episode of CBC's Marketplace on hotel cleanliness and kept telling myself I was being overly sensitive. But then I heard similar stories from my colleagues who were stayed in various other parts of the hotel, so I can't even give the benefit of the doubt to the fact maybe I just had a bad housekeeper, it seems to be an issue for this property overall.
Some examples from my room - at the desk, the phone had "something" on it you could see and definitely feel when you hit some of the buttons. Ugh. Then the microwave also had something on the handle - these were not smudges, they were three dimensional. Then I turned on the light and actually some type of splatter on the wall. And this all in one area of the room.
The bathroom wasn't that much better, there was a long hair stuck to the middle of the mirror (definitely not mine). So in general it just left me with an overall ick factor, and imagine my horror when I dropped my contact lense on the floor.
Will I stay here again? Most likely not when there are so many other great properties close by at better rates.
- Official Description (provided by the hotel):
- Charge up for business productivity or wind down for leisure creativity at Renaissance Toronto Downtown Hotel. You set the pace at our Toronto downtown hotel's accommodations. We are a boutique hotel in Toronto that has 348 guest rooms and guest suites, with all of the amenities and services for excellence on a stay in Toronto - including a Lobby Lounge, Club Lounge, Starbucks Coffee, on-site restaurant, and indoor pool. We will follow your lead and meet your every need, whether you have come to out city to get work done or explore. Renaissance Toronto Downtown Hotel offers a fantastic destination in the heart of Toronto, close to Rogers Center, CN Tower, and Air Canada Center in Toronto, Ontario, Canada. ... more less
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- Also Known As:
- Renaissance Toronto
- Toronto Renaissance