I drive 7 hours to watch a redsox game once I got there I found out central reservation screwed up my booking ,,.i told central reservation I wanted a view of the ball game and like to see the jumbo torn well what I was told by the front desk is that I could get a room but it would be $460 more money, I said your the ones who screwed up and I'm being charged additional money ,,I asked to talk to the front desk manger ,,,WHAT A MISTAKE this guy comes charging at me telling me there is no more rooms over looking the game and he's not giving me any upgrades,,,,I told him the clerk just told me I could get one for $460 I then asked him for corporate phone number to see what they could do and because I was being treated so badly by him,,,corporate was worse this girl said they have one room left do you want it I said ok she puts me on hold come back to me and tells me it was sold and then said I shoulnt have gone over the mangers head I let her have it and told her I'm at the hotel and this was all of 3 minutes they new I wanted the room,, she said this isn't my 1 st rodeo and you should have taken the room she then hung up on me ,,,I then had to find a room and we had 2 CHILDERN with us ,,,
- Official Description (provided by the hotel):
- Charge up for business productivity or wind down for leisure creativity at Renaissance Toronto Downtown Hotel. You set the pace at our Toronto downtown hotel's accommodations. We are a boutique hotel in Toronto that has 348 guest rooms and guest suites, with all of the amenities and services for excellence on a stay in Toronto - including a Lobby Lounge, Club Lounge, Starbucks Coffee, on-site restaurant, and indoor pool. We will follow your lead and meet your every need, whether you have come to out city to get work done or explore. Renaissance Toronto Downtown Hotel offers a fantastic destination in the heart of Toronto, close to Rogers Center, CN Tower, and Air Canada Center in Toronto, Ontario, Canada. ... more less
- Reservation Options:
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- Also Known As:
- Renaissance Toronto
- Toronto Renaissance