Upon first arrival I was impressed with the suite; however, once living there for a few days I saw how the shiny finishing's and dark flooring would show any spec of dust. It is a great location as the subway is attached to the building. The various concierge staff were always helpful with a smile. The bed was hard and it felt like my head was slanting downwards. Needless to say, I did not have a good nights sleep there.
If you have a pet expect a surprise $300+tax charge after you leave which they do not tell you about. The reason I was given is that they need to steam clean the apartment for future guests with possible allergies. Had I known that I would have made alternate arrangements for my pets. I guess the $3900.00 a month fee to stay there is not enough. I had this price reduced to $3600 a month in return for bi-weekly cleaning service. When they did come to clean I had expected them to do more than to change the sheets and towels that I was already washing.
I swept the floors before vacating the suite and I was accused of leaving pet feces on the kitchen floor. I am a soon to be Certified Management Accountant and would never leave a suite in that state. I was beyond insulted and when I addressed the $300 fee for the steaming of the furniture (one couch) the Accommodations Coordinator, Nova [--], was extremely rude and was raising her voice over mine so I could barely get a word in edge wise. By the end of the conversation I was furious.
That was my recent experience with DelSuites. I hope yours will be better.
- Official Description (provided by the hotel):
- DelSuites - Furnished Apartments & Short Term Rentals in Toronto. DelSuites has been the trusted name in extended stays, offering furnished short term rentals throughout Toronto and the GTA. As a hotel alternative, DelSuites provides a cost effective solution for any type of temporary living requirement. With our commitment to provide personalized service, our goal is to ensure you feel right at home because we know you expect and deserve more! Airport Pick-Up Service 24-Hour Security & Guest Services Suite Orientations Wireless Internet Local Calls En-suite Laundry Weekly Housekeeping Fully equipped kitchens Fabulous Recreational Facilities Tax Free AccommodationsFind a Short Term Rental Location in these locations:Mississauga | Etobicoke | North York | MidtownDowntown Toronto | Scarborough | Markham/Richmond Hill | Brampton ... more less