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“A little bit tired”

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Hyatt Regency Toronto
Ranked #30 of 134 Hotels in Toronto
Certificate of Excellence
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“A little bit tired”
Reviewed 1 February 2014

My friend and I flew into Toronto for a few days for a food event. We were bit disappointed by the accommodations.

Pros:
- central downtown in the Entertainment district, restaurant row.
- Starbucks in lobby


Cons:
- walls are thin. Right when we got there, we asked to change rooms - all we could hear were the children in the next room playing and screaming. The hotel staff were prompt to accommodate, however we had to move down a few levels.
- the rooms are just tired. 80's feel, shiny laminated wood. Lots of burn marks and scratches
- Rooms have no light. It was very dim, even with all the lights on.
- frosted window in bathroom lights up the room if you have to go in the middle of the night; also who wants to see the shadow of people sitting on the toilet?
- no free wi-fi. I mean, come on, even Vegas offers free wi-fi. Actually, wait, they did offer free wi-fi, but in the lobby (which was packed with people and their computers/smart phones)
- We looked for a hotel binder to see what the amenities were. No binder in room
- No bar fridge in room - we like leftovers.
- There wasn't any drawer space in the room to unpack clothes.
- no indoor pool/whirlpool
- Paid parking
- View - construction. More construction.

Recommendations
- just hit up Starbucks for coffee - coffee in room was not good
- TIFF beside the hotel; Canteen and Luma were great

  • Stayed January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Natalie V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (334)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
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English first
Mayville, New York
Level Contributor
33 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 22 January 2014 via mobile

Excellent hotel, nice friendly bar in the lobby and good food too. We sat at a table behind the bar with a nice street View of King street and all the people and nightlife. Location is perfect! Saw a show and could walk to the theatre...see it from our window actually. Parking excellent too underneath hotel. Easy walk to everything. Love it!

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Leslierx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattGuestRelations, Guest Relations Associate at Hyatt Regency Toronto, responded to this review, 23 January 2014
I'm so happy to hear that you enjoyed the hotel and it's central location. I'm glad that you enjoyed our bar and it's staff. We would love to see you back soon. Thanks for choosing Hyatt.

Becky S.-Guest Relations Associate
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
North Bay, Canada
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 21 January 2014

We finagled a great deal on a suite at this Hyatt, and it was one of the the nicest hotel suite's we've stayed at in Toronto at this price-point. Very generous sized room; perfect for a family of 3-4.

The suite had a view of both the south and west skyline. Fantastic!

Pros:
-Large, well equipped suite
-Hassle free In and Out parking
-Heart of the Entertainment District: best of Toronto within walking distance
-Short walk to Skydome, Ripley's Aquarium (really great)
-Starbucks in the lobby
-Clean, tidy rooms with excellent mattress

Cons:
-Sauna was weakly powered
-No indoor pool/whirlpool
-Expensive parking, but very convenient. You could find cheaper if you looked around

Tips:
-Go for the upgrade on the suite;
-Interesting, but expensive, grocery store on the corner of Spadina and King
-Close to Toronto International Film Festival (TIFF) building for great movies
-Canteen restaurant at the bottom of the TIFF building

Room Tip: Upgrade to a corner suite. XX52.
See more room tips
  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank almac7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattGuestRelations, Guest Relations Associate at Hyatt Regency Toronto, responded to this review, 22 January 2014
Dear almac7,

Thank you for going out of your way to share comments about your recent visit to our Hyatt Regency Toronto. It is great to hear how much you enjoyed staying at our hotel. I am delighted that you were able to get a reasonable rate on a great room. I appreciate your comments with regards to the sauna and parking. I will be happy to share this with our management team. It will be my pleasure to welcome you back as our guest on your next visit to Toronto.

Safe travels,

Nick B. - Guest Relations Associate
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Norwalk, Connecticut
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 20 January 2014

I stayed at this hotel back in July, and it was in a great location! It was right in downtown, dead smack in the action. The service is average (maybe because it's a large hotel), and the rooms are fairly nice and clean. I think it could be a bit cheaper for what you get. Overall, I would stay here again if there was some kind of deal going on. I wouldn't pay full price. Food and drinks are a little more expensive, but I guess that's what happens in downtown Toronto.

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank titaniumspatula
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Milwaukee, Wisconsin
Level Contributor
122 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 19 January 2014

This is the location for TIFF but the hotel and the rooms are tired. The lobby is not conducive to working and is often crowded. The halls and the rooms and in need of updating. For the price there are just too many other options.

  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank nowitsmillertime
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattGuestRelations, Guest Relations Associate at Hyatt Regency Toronto, responded to this review, 23 January 2014
I appreciate you taking a moment of your time to provide us with your candid feedback. Your comments regarding the lobby and the corridors have been shared with our management team. I apologize if we did not meet expectations during your stay. Your feedback is very important and will be used to continue and improve the overall guest experience. I look forward to welcoming you back to Hyatt Regency Toronto in the future.

Brock S. - A Guest Relations Associate
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 17 January 2014 via mobile

Quick business trip to Toronto and an overnight stay at the Hyatt. Upon arriving we were Immediately greeted by friendly front desk staff. Two bar areas, and lots of lounge areas in the centre lobby.
Room on the 10th floor (1008); great room with an amazing view of the CN Tower. Room was not overly big, but was very modern and clean.
Great stay... And we will definitely be back.

Stayed January 2014, travelled on business
Helpful?
Thank Karlymcd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattGuestRelations, Guest Relations Associate at Hyatt Regency Toronto, responded to this review, 20 January 2014
Karlymcd,

Thanks for the review. I'm happy to hear our courteous staff and modern rooms made your stay memorable.

Sincerely,
-Paul R.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
109 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 12 January 2014 via mobile

Booked through price line and had a great experience. Had a room with view over the cn tower. Very clean and staff was friendly.

Asked for a fridge which was provided immediately. Parking is expensive but has in and out privileges.

Close to many attractions and would definitely recommend this for a visit to Toronto!

Stayed January 2014, travelled as a couple
Helpful?
1 Thank travelmate182
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hyatt Regency Toronto

Property: Hyatt Regency Toronto
Address: 370 King St W, Toronto, Ontario M5V 1J9, Canada
Region: Canada > Ontario > Toronto > Downtown West
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#22 Luxury Hotel in Toronto
#33 Family Hotel in Toronto
#34 Romantic Hotel in Toronto
#43 Business Hotel in Toronto
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Hyatt Regency Toronto 4*
Number of rooms: 437
Official Description (provided by the hotel):
Located in the heart of Toronto Entertainment District, central downtown, is the beautiful Hyatt Regency Toronto. Boasting 394 guestrooms including 32 deluxe suites on 20 floors. Typical guestroom features include 42inch plasma television, iPod Docking station, multi-media interface capabilities, massaging showerhead and other comforts of home. For business or pleasure, the Hyatt Regency Toronto provides the perfect location for anywhere you need to be in Toronto. ... more   less 
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Also Known As:
Hyatt Regency Toronto Hotel Toronto
Toronto Hyatt Regency
Holiday Inn Toronto

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