Though we were attending a conference at the Hyatt most of my comments relate to our personal experiences. They began as I entered the hotel with my wife in a wheelchair. Somehow a person at the front desk was alerted and he rushed to send the lift down to pick us up. He took our luggage and handed it to a bellman and then proceeded to check us in, explain the hotel features, inform us of our internet plan (free for Hyatt members) and provide us with a "We Care" amenity. What a greeting! His name was Kenan and he deserves a shout out.
This is a renovated hotel with a very modern decor. While it is nice to look at, it is less than totally functional. Hotel room designers forget to stay in the rooms they design. But, this was not a total turn off. The staff in every part of the hotel were consistently outstanding. Bellmen, restaurant, maintenance, catering, A/V, you name it they all helped with interest and passion for their job and a desire to please their customers. The catering department did an outstanding job for our conference attendees making sure that every detail was carefully arranged. Alexandre also deserves special notice for his meticulous work.
The hotel location is in center town across from many nice restaurants. We lucked out to arrive during "Restaurant Week" where meals were prix fixe for $25.00-$35.00 per person. The hotel meals were tasty, fresh and served with a smile. We stayed five nights so we had a long opportunity to say we truly enjoyed our stay at the Hyatt Regency.
- Official Description (provided by the hotel):
- Located in the heart of Toronto Entertainment District, central downtown, is the beautiful Hyatt Regency Toronto. Boasting 394 guestrooms including 32 deluxe suites on 20 floors. Typical guestroom features include 42inch plasma television, iPod Docking station, multi-media interface capabilities, massaging showerhead and other comforts of home. For business or pleasure, the Hyatt Regency Toronto provides the perfect location for anywhere you need to be in Toronto. ... more less
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- Also Known As:
- Hyatt Regency Toronto Hotel Toronto
- Toronto Hyatt Regency
- Holiday Inn Toronto