woke up to find that my car windown smashed into, paid additional to have my car secure and park underground! not just my car byt multiple cars were broken into that night! so much for secure!!! and to top it off they handled it like this wasnt the first time and advised me to contact their 3rd party! security company that doesn't have a direct line....it was a joe shmo with a cell phone. Had to dispute with the hotel manager to have my hotel stay charges revoked adter a confrontational argument! how embarassing!!!
to top it off noone from the hotel or franchise has contacted me to do a followup about the situation! I had to drive home with glass all over in the backseat because their vacum was so called "backed up" due to cleaning other peoples damaged viechles! Do not recomment this hotel to anyone! Very overpriced, Very dramatic, much nicer hotels in the area that are customer service based and friendly!
- Official Description (provided by the hotel):
- Located in the heart of Toronto Entertainment District, central downtown, is the beautiful Hyatt Regency Toronto. Boasting 394 guestrooms including 32 deluxe suites on 20 floors. Typical guestroom features include 42inch plasma television, iPod Docking station, multi-media interface capabilities, massaging showerhead and other comforts of home. For business or pleasure, the Hyatt Regency Toronto provides the perfect location for anywhere you need to be in Toronto. ... more less
- Reservation Options:
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- Also Known As:
- Hyatt Regency Toronto Hotel Toronto
- Toronto Hyatt Regency
- Holiday Inn Toronto