We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Exellent location, good honest friendly place.”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
InterContinental Toronto Centre
Ranked #23 of 133 Hotels in Toronto
Certificate of Excellence
London, United Kingdom
Level Contributor
130 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 161 helpful votes
“Exellent location, good honest friendly place.”
Reviewed 10 April 2014 via mobile

The location of this hotel is perfect for all Toronto's main attractions within a sensible walk. I can only comment on the executive rooms on Floors 8 & 9. Half the rooms look out onto the CN Tower. Most of the privileges of the executive rooms are well documented in these pages but apart from the Lounge, wifi and concierge there is a local limousine service avaliable, and free of charge to downtown destinations in the morning. This was really useful for getting dropped off at the car rental depot.
When we checked in there was an issue in the room. We were allocated a new room and offered some edible treats and a meal credit. Maintenance issues happen and this hotel dealt with it quickly and equitably. When you see how a hotel deals with a problem it gives you an insight into how customer focused they are. Well done Intercontinental - I'd go back.

Stayed April 2014, travelled as a couple
Helpful?
3 Thank Sparkyfletch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jessica W, Manager at InterContinental Toronto Centre, responded to this review, 11 April 2014
Dear Sparkyfletch,

Thank you for sharing your comments on TripAdvisor about the service you received. We would like to once again apologize for any difficulties you encountered upon your arrival. But we are extremely happy to read that our colleagues were able to resolve this concern to your satisfaction.

We look forward to welcoming you back in the future and should there ever be anything I can assist you with, please do not hesitate to contact me personally.

Best Regards,

Jessica Webb
Executive Assistant
Jessica.webb@ihg.com

INTERCONTINENTAL
TORONTO CENTRE

225 Front Street West
Toronto, ON
M5V 2X3 Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

2,641 reviews from our community

Traveller rating
    1,273
    922
    305
    88
    53
See reviews for
450
701
170
910
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (665)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Sudbury, Canada
Level Contributor
57 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 9 April 2014

When it comes to location, it's hard to beat the InterContinental on Front. Was pleased with the new renovated rooms and love being upgraded to a more spacious room because of the IHG rewards. I often find downtown hotels claustrophobic but not here. Prices for dining and parking high but regular for downtown Toronto. Close to everything and can easily walk almost anywhere. Unfortunately the spa and fitness facilities were closed, although they had alternates at other hotels, that was the only real negative.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Northerngirrl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jessica W, Manager at InterContinental Toronto Centre, responded to this review, 10 April 2014
Dear Northerngirrl,

Thank you for your review and for your loyalty as an IHG Rewards Member. We are thrilled to read that you enjoyed the fresh new look of our newly renovated Feature Guestrooms as well as our convenient location. We apologize for any inconvenience caused by our spa and fitness closure, but are certain you the new look will be to your liking once reopened on April 22!

Should you ever require any assistance when planning your future trips to Toronto, please do not hesitate to contact me personally as I would be delighted to have the opportunity to show our gratitude for your ongoing loyalty.

Thank you again for your kind remarks and we look forward to your return.

Best Regards,

Jessica Webb
Executive Assistant
Jessica.webb@ihg.com

INTERCONTINENTAL
TORONTO CENTRE

225 Front Street West
Toronto, ON
M5V 2X3
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nanaimo, Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 9 April 2014

Arrived from the west coast for a conference at Roy Thompson Hall. Because of my health issues (mastocytosis) I was delighted to find everything I needed in close proximity, from restaurants to Union Station..grocery market...all close by.

It's been a number of years since I've been in Toronto and was so pleased with everything about this hotel.

Rooms were clean and beds comfortable. Staff were very accommodating when I had to rest for a day. Pleasant and professional.

I would definitely stay here again in the future!

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tok-Mo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jessica W, Manager at InterContinental Toronto Centre, responded to this review, 10 April 2014
Dear Tok-Mo,

Thank you for sharing your comments on TripAdvisor. We are overjoyed to hear that our location was convenient for your needs and you enjoyed the comfort of our guestrooms. It is always our goal to ensure our guests are well taken care of during their stay with us and we are pleased that our team provided you with the professional “at your side” service we are known for.

We are excited to read that we have gained your loyalty and look forward to providing you with more memorable experiences in the future.

Best Regards,

Jessica Webb
Executive Assistant
Jessica.webb@ihg.com

INTERCONTINENTAL
TORONTO CENTRE

225 Front Street West
Toronto, ON
M5V 2X3
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Harare, Zimbabwe
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 April 2014

My wife and I stayed at the Hotel for a week and we were very impressed by the modern clean facilities. We were particularly impressed by Aimee who was our waitress for breakfast. Her very natural friendliness was very refreshing.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mucha M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jessica W, Manager at InterContinental Toronto Centre, responded to this review, 9 April 2014
Dear Mucha M

Thank you for your review. We are delighted to hear that you had an enjoyable stay with us and received such superior “at you side” service from Aimee at Azure. Our team always aims to provide memorable experiences for our guests and we are pleased that Aimee was successful in doing this for you. We will be sure to share your kind remarks with her and ensure she is recognized internally for exceeding your expectations.

We look forward to welcoming you back in the future and should there ever be anything I can personally assist you with, please do not hesitate to contact me.

Best Regards,

Jessica Webb
Executive Assistant
Jessica.webb@ihg.com

INTERCONTINENTAL
TORONTO CENTRE

225 Front Street West
Toronto, ON
M5V 2X3
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ottawa, Canada
Level Contributor
113 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 7 April 2014

This hotel is located near many amenities (Starbucks, Lone Star restaurant, CN Tower, Ripley's aquarium, ...).
Valet parking is a bit pricy (45 $) per day.
The staff is very knowledgeable and will help you gladly.

The beds are very confortable.
We found the AC to be too noisy....so we turn it off.
Upon arrival we had connected room....and the door was open, so we could meet the other people beside us !!!! weird!!!! Make sure the maid service closes it before every new reservations....or else it is creepy.

There is a fridge but it is full....no room if you decide to bring some food from home.

Would return for convenience and location but found the price to be a bit expensive.

Room Tip: We had a view from the city....it was beautiful !
See more room tips
  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lyse b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jessica W, Manager at InterContinental Toronto Centre, responded to this review, 8 April 2014
Dear lyse b,

Thank you for taking the time to share your feedback with us. While I was thrilled to read that you enjoyed our convenient location as well as the comfort of our guestrooms during your recent stay with, I would like to take this opportunity to apologize for the issues you experienced.

I have shared your comments regarding your connecting room with our Director of Housekeeping, who will be following up with his team accordingly to ensure instances such as these do not reoccur in the future. I am also happy to let you know that we do have fridges available for personal use upon request, should one be required during your future stays.

I would like to invite you to contact me personally when planning your next visit, and have provided my contact details below. It would be my pleasure to have the opportunity to attend to your reservation and ensure your next stay is flawless.

Thank you again for reviewing us and we look forward to welcoming you back in the future.

Best Regards,

Jessica Webb
Executive Assistant
Jessica.webb@ihg.com

INTERCONTINENTAL
TORONTO CENTRE

225 Front Street West
Toronto, ON
M5V 2X3
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Regina, Canada
Level Contributor
199 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 7 April 2014

We were in Toronto to attend an event at the convention centre and the location of the Intercontinental is excellent. We were able to walk from our room to our event indoors, which was very helpful when we were dressed in our formal attire. We stayed on the club floor and the service was outstanding. They made good recommendations for activities and for restaurants and always made sure we were looked after.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RegRobinson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jessica W, Manager at InterContinental Toronto Centre, responded to this review, 8 April 2014
Dear RegRobinson,

Thank you for reviewing us on TripAdvisor. It is great to hear that you had an enjoyable stay with us and found our location to be convenient for your needs. We were also thrilled to read that you received such exceptional "at your side" service from our team on our Club InterContinental Level, as this is what we always strive to provide.

Thank you again for sharing your experience and we look forward to welcoming you back soon.

Best Regards,

Jessica Webb
Executive Assistant
Jessica.webb@ihg.com

INTERCONTINENTAL
TORONTO CENTRE

225 Front Street West
Toronto, ON
M5V 2X3
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wellesley, Canada
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 7 April 2014

We have stayed at this hotel a number of times over the years. On the last two visits we stayed on the club level. The staff were excellent and the little extras are really nice. We love the location because of its proximity to many attractions. We will be back!

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank getaway741
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jessica W, Manager at InterContinental Toronto Centre, responded to this review, 8 April 2014
Dear getaway741,

We are happy to hear that you have continued to enjoy the service provided by our team and have recently had the opportunity to indulge in the extra benefits of our Club InterContinental Level.

Your ongoing loyalty is greatly appreciated and I invite you to contact me when planning your next trip to Toronto so I may show our gratitude.

Thank you for your review and we look forward to your return.

Best Regards,

Jessica Webb
Executive Assistant
Jessica.webb@ihg.com

INTERCONTINENTAL
TORONTO CENTRE

225 Front Street West
Toronto, ON
M5V 2X3
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Toronto hotels
Downtown West
Delta Hotels by Marriott Toronto
Downtown West
Fairmont Royal York
Fairmont Royal York
#21 of 133 in Toronto
4.5 of 5 bubbles 2,890 reviews
Downtown West
Residence Inn Toronto Downtown/Entertainment District
Show Prices
Show Prices
Show Prices
Downtown West
Renaissance Toronto Downtown Hotel
Downtown West
Radisson Admiral Toronto Harbourfront
Downtown West
Hotel Le Germain Maple Leaf Square
Show Prices
Show Prices
Show Prices

Been to InterContinental Toronto Centre? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about InterContinental Toronto Centre

Property: InterContinental Toronto Centre
Address: 225 Front Street West, Toronto, Ontario M5V 2X3, Canada
Phone Number:
Region: Canada > Ontario > Toronto > Downtown West
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#14 Family Hotel in Toronto
#14 Spa Hotel in Toronto
#17 Romantic Hotel in Toronto
#18 Business Hotel in Toronto
#18 Luxury Hotel in Toronto
Price Range (Based on Average Rates): ££
Hotel Class:4 star — InterContinental Toronto Centre 4*
Number of rooms: 584
Official Description (provided by the hotel):
With a Front Street location adjacent to the Metro Toronto Convention Centre, InterContinental Toronto Centre is considered the city centres best location. We are steps away from the CN Tower, Canadian Broadcasting Centre, Rogers Centre, Air Canada Centre,the entertainment and financial districts, Toronto Eaton Centre, the Royal Ontario Museum and Roy Thomson Hall. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, IHG, Travel Republic (UK), Priceline, TravelUp, Hotels.com, Odigeo, Southall Travel, TripOnline SA, Traveltool, S.L.U., Evoline ltd, Cancelon, HotelQuickly and Hotel.de so you can book your InterContinental Toronto Centre reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Intercontinental Toronto Centre Hotel Toronto

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing