I have been to several Holiday Inns for work and sometimes while on vacation. Usually it's a pleasant experience. However this place was elbow normal Holiday Inn standards. The room is not inviting, very unhappy guy at the receMore
I have been to several Holiday Inns for work and sometimes while on vacation. Usually it's a pleasant experience. However this place was elbow normal Holiday Inn standards. The room is not inviting, very unhappy guy at the receMoreShow less
We thank you very much for writing us honest feedback. We apologize for the inconvenience that you had to face during your stay at our hotel.
We value your feedback and we make sure that our guests expectations are met. We will definitely consider your comments and make sure that we keep up to hotel standards.
We will definitely look forward to see you again please contact me directly on 416-665-3500 Ext 2006 and I personally will make arrangements for your reservation.
We booked the Canada's Wonderland package through the hotel. We had to wait a bit to get our room ( they were cleaning it) but the front desk was pleasant and had everything else ready. ( and I'd rather wait a bit and get a fresh, clean room then one that was just dusted over) Our room was clean, comfortable. A free breakfast in the morning was a bonus. A good one too, Greek yoghurt, eggs, oatmeal, juice, milk etc. Check out was easy, and we used the shuttle to and from Wonderland ( saved $20 in parking). Wi-fi wasn't the best, but that didn't really matter to us. A police station was right next door, which made it feel safer parking our car where as other hotels you never know. We'd stay here again for sure.
Thank you very much for taking the time and writing us such a glowing review. We are thrilled to hear that you had a great stay at our hotel.
We value your feedback and we will definitely look forward to welcome you again. Once again thank you very much for staying with us.
I was extremely pleased with my recent stay at the Norfinch Drive Holiday Inn Express in North York, Toronto.
Our room was clean and the bed very comfortable.
The staff were friendly and helpful.
Breakfast was really good with lots of choice and great coffee.
But what most impressed us was the honesty and helpfulness of the staff involved in finding a lost purse.
We had a very positive experience at this hotel.
Thank you very much for taking the time and writing us such a wonderful review. We are glad that you had a wonderful experience at our hotel.
We will definitely look forward to see you again and once again thank you very much for staying with us and thank you very much for writing us such a wonderful feedback.
I paid cash for my room and yet the hotel still took the money off my credit card and it has been a huge hassle to get my money back. Interest Free loan or what??? I am very disappointed in this hotel for billing me twice for the room and deposit. I stayed at the hotel once and was billed twice and now it's a huge ordeal to get my money back. They said it will take ten business days which is unacceptable in my book and I will not be staying at the hotel again. I do not recommend it to anyone .
I apologize for the inconvenience that you had to face at the same time I thank you for bringing this to our attention. We at the hotel as per the hotel Policy, Authorize the Credit Card at check in and at check out if a guest choose to pay cash and or debit then the authorization takes atleat 5-7 business days to release from the bank.I would request you to please contact me directly on 416-665-3500 ext. 2006 and i will be more than happy to assist you.
We take care of all our guests issues and make sure that our guest is always satisfied and happy.
I will be looking forward to talk with you soon and once again I apologize for the inconvenience that you had to face.
We just spent a couple of days in this hotel and were very pleased with the friendly and efficient service, comfortable room, generous breakfast and 24 hour coffee.
The location is right near a major highway and convenient to Humber River Hospital, York University and Canada's Wonderland. It seems to be popular with families.
Thank you very much for taking out the time and writing us such a wonderful feedback. We value your feedback and make sure that we meet up to our guests expectations. We are glad that we met your expectations and we assure you that we will maintain the high level of quality standards at all times.
We look forward to see you again and once again thank you very much for staying with us and writing us such a wonderful feedback.
I stayed at the Holiday Inn Express Toronto - North York for one night during a recent business trip to greater Toronto. For me the proximity to the highway and price point were big sells. Within the Holiday Inn Express brand I would rate this hotel as average. I don't say that negatively as HIE are typically very well renovated and clean hotels. For the price it was right on. The building seemed to be a little older, but the rooms were well updated and perfectly clean. The breakfast had a reasonable number of warm and cold options (i've seen better and worse). The front desk was well staffed and friendly during the check-in and check-out process. Overall, no complaints.
I would recommend this hotel for someone looking for a value on a short trip especially for the somewhat cost conscience business trip. I didn't have time to explore the surrounding area, but my limited experience suggested it wasn't very walk-able nor somewhere that I would really want to explore by foot by myself or with my family.
Thank you very much for writing us such a glowing feedback. We value your feedback and we always make sure that we acknowledge the suggestions that we receive from our valued guests like you.
We thank you very much for staying with us and we thank you again for writing us such a positive feedback. We will definitely look forward to see you again.