We arrived at the hotel stressed after a bit of a difficult taxi experience and showed our travel agent's voucher to the receptionist who was very quick to insist that we had no reservation and seemed to think there was no possibility that the hotel could have made a mistake. After some negotiation we agreed to pay (again) for the night and we were told to speak to the travel agent who said that there definitely had been a booking made and put in a request for us to be reimbursed. A more hospitable receptionist would have been a bit more helpful and empathic. Having said that, the price was reasonable and rooms were fine if a little small. There was a shuttle bus that runs every half hour to the airport which was handy. We had dinner at Canyon Creek nearby where the staff were hospitable and the food nice. Wi fi difficult. Overall really only good for those going on to airport.
- Official Description (provided by the hotel):
- Positioned only 2 km from Pearson International Airport and 25 minutes' drive from Toronto city centre, this hotel offers a complimentary 24-hour airport shuttle and an on-site restaurant. Crowne Plaza Toronto Airport features an indoor pool with a relaxing hot tub and sauna. Guests can take advantage of the 24-hour fitness centre, then work in the on-site business centre. The guestrooms at the Toronto Airport Crowne Plaza offers convenient amenities such as flat-screen TVs and free wireless internet access. Additional amenities, such as a work desk with ergonomic chair and cable TV, ensure a comfortable and productive stay. La Brasserie Restaurant at the Toronto Crowne Plaza serves international cuisine for breakfast, lunch and dinner. After dinner, guests can relax with a drink at the hotel's Rendezvous Bar. Toronto Congress Centre is 2 minutes' drive away and Toronto International Centre is 10 minutes' drive away. ... more less
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- Also Known As:
- Crowne Plaza Toronto Airport Hotel Toronto
- Park Plaza Toronto Airport