Booked through a third party website. We called the day before to request two double beds. We were told they were not available, but that a request would be made for two double beds when we checked in. At the time of check in, there were still no double beds available.
The hotel and parking lot seemed empty. So, we went online and searched for 5 rooms with 2 double beds at the Crowne Plaza Toronto Airport, and would have been able to book these online. Third party. Second class. Irate.
- Official Description (provided by the hotel):
- Positioned only 2 km from Pearson International Airport and 25 minutes' drive from Toronto city centre, this hotel offers a complimentary 24-hour airport shuttle and an on-site restaurant. Crowne Plaza Toronto Airport features an indoor pool with a relaxing hot tub and sauna. Guests can take advantage of the 24-hour fitness centre, then work in the on-site business centre. The guestrooms at the Toronto Airport Crowne Plaza offers convenient amenities such as flat-screen TVs and free wireless internet access. Additional amenities, such as a work desk with ergonomic chair and cable TV, ensure a comfortable and productive stay. La Brasserie Restaurant at the Toronto Crowne Plaza serves international cuisine for breakfast, lunch and dinner. After dinner, guests can relax with a drink at the hotel's Rendezvous Bar. Toronto Congress Centre is 2 minutes' drive away and Toronto International Centre is 10 minutes' drive away. ... more less
- Reservation Options:
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- Also Known As:
- Crowne Plaza Toronto Airport Hotel Toronto
- Park Plaza Toronto Airport