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Bond Place Hotel
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Reviews (2,804)
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All reviewsdundas squareimperial pubgreat locationbusiness queen roomrooms are smallbudget hotelcentral locationstreet noisesubway stationfront desk staffunderground parkingheart of downtowncn towercoffee makerziaeatonsenator
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Reviewed 21 June 2014

We stayed in Bond Place for a few nights at the beginning and again at the end of our 2 week holiday in Canada. In general it was a nice hotel. If you're looking for luxury though this is probably not the hotel for you. However it is certainly functional and well located, a couple of minutes walk from Yonge Dundas Square, and the impressive Eaton Centre.

Walking from the direction of the Square, the hotel is a little difficult to identify at street level. The signage for the hotel's restaurant, The PomAnar Grill & Juicery, is much more evident than the hotel name itself, and we, along with a couple of other guests, walked past the entrance a couple of times before realising it was actually the hotel.

Staff were pleasant and helpful throughout. They kindly printed our boarding cards on two occasions.

The restaurant is fine - though more suited to breakfast than anything else.

We booked a Queen Junior Suite. My first impression of the room was that it reminded me of a college residence with the continuous wooden ledge / desk running underneath the windows. I would agree with another reviewer's comment that the photos on the hotel website are better than reality. But the room was still adequate, spacious and clean. Bed was comfortable. The curtains weren't great for blocking sunlight - we woke very early as a result of the sun shining in.

A little thing, but hotels in Canada don't seem to supply shower gel, only soap, so just a tip to other travellers. Other supplies in this hotel were fine - shampoo, conditioner, mouth wash etc.

The Airport Express goes from directly outside the hotel. Other travellers might be interested to know that a return ticket was $42 but the journey was a bit tedious as the bus stops at various hotels in the city for pick-ups / drop-offs depending on whether you're going to/ coming from the airport. A much cheaper way is to get the subway from inside the Eaton Shopping Centre (5 minute walk from hotel) - a $3 charge gets you to the end of the line (Kipling station) and then get the #192 Airport Rocket bus right outside the station to the airport - there is no charge for the bus. Some might prefer not to have to get two tubes and a bus, but it took us roughly the same amount of time as the Airport Express for a fraction of the price.

Room Tip: Request a room that doesn't get direct sunlight in the early morning as the curtains didn't block out the light very well.
  • Stayed: June 2014, travelled as a couple
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Thank springle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Serena S, Front Office Manager at Bond Place Hotel, responded to this reviewResponded 24 June 2014

Dear Springle,

Thank you for taking the time to share your valued feedback, we really appreciate the time you have taken to share your experience.

Glad to hear you enjoyed our location and found it very central to your needs. We are pleased to hear the staff took good care of you during your staying.

Please notice we do have black out curtains behind the shears that are in all of our rooms. The Black out curtains can be used with the sheers on top as well to provide the best block out of the sun shine when you require it to be dark in the rooms.

Again thank you for taking time to share your comments and experience. We hope you will stay with us again in the near future.

Thank you for choosing the Bond Place Hotel.

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Reviewed 18 June 2014

I visit Toronto a couple of times a year. When I come on business I stay at one of the bigger chains. when I paying for myself I stay at the Bond. The rooms are modern and clean but very small (very little room around the bed). The location is good and the prices are normally on a par with the Marriott Courtyard which is a bit older and dustier.

  • Stayed: June 2014, travelled with family
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Thank Nondom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Serena S, Front Office Manager at Bond Place Hotel, responded to this reviewResponded 19 June 2014

Dear Nondom,

Thank you for taking the time to post a review based on your visits to The Bond Place Hotel. On your next visit, please inquire with the front office management team on different room types that might be more to your liking. Our Queen Junior Suite comes with 1 queen size + 1 sofa bed and with complimentary wifi access. Thank you for choosing the Bond Place Hotel and we look forward to seeing you soon! Have a wonderful day.

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Reviewed 18 June 2014

I was expecting a much nicer hotel based on the pictures. Overall it felt like more like a budget hotel in Europe that was recently refurbished with Ikea like decor. Pros: great location in Downtown Toronto, fairly clean, staff was friendly. Cons: no dresser in the room, apparently the rooms only come with a twin size bed so I had to upgrade to an executive room just to get a queen sized bed, the movie channels on the tv were apparently out of order and have been for some while now, the bed is mushy and the edges are rigid...not sure what this was, the parking is $19 per day caddy corner in a dirty garage...but of course this is per day..not per 24 hours so in my case I parked in total about 20 hours but paid for 2.5 days. In the end these charges added up to what I probably could have paid to get a much nicer hotel with these amenities standard or coming to a total of similar costs.

  • Stayed: June 2014, travelled solo
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Thank redhedgreg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Serena S, Front Office Manager at Bond Place Hotel, responded to this reviewResponded 19 August 2014

Dear redhedgreg,

Thank you for your feedback, we appreciate hearing it so that we can continue to improve our operation on a regular basis.

We are pleased to hear the staff took care of you and you were able to enjoy the location.

Please note we do have a dresser in the front of each room. The cabinet allows a shelf on top and hangers for your belongings. As well the large seated cushion at the front of most of our rooms has additional storage space. (Large drawer). We also take storage for in house guests or on arrival/departure date should you require it.

As well you can certainly book other room than the Twins room. This room is our standard room and normally available at a discounted rate. However we do have several room types available online.

Regarding parking: Please be aware we have researched all of the other hotels in the surrounding area. We are offering a discounted rate on our parking in comparisons. The charges are $19 for overnight until 12 noon the following day, and extending to 5:00pm the next evening for only $5.00.

We also have some packages with Parking included in the rate and can certainly assist you when you book directly at the hotel via our Reservations Department.

Thank you again for sharing your feedback, it is most appreciated.

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Reviewed 18 June 2014

We had a double room for the first few days, but then upgraded to an executive room for the rest of our stay which we found to be more comfortable and spacious. The staff were very courteous and friendly many thanks to Zia, Donna and Paul for their exceptional friendliness towards my husband and i. We would not hesitate to return to this hotel for a stay in the future.

Room Tip: I suggest you ask for a room away from the elevators. It can be quite noisy in the early hours of the morning.
  • Stayed: June 2014, travelled as a couple
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Thank Barbara B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Serena S, Front Office Manager at Bond Place Hotel, responded to this reviewResponded 19 June 2014

Dear Barbara B,

Thank you for taking the time to post up a wonderful review! Donna, Zia & Paul are definitely an asset to our team and they will be delighted to hear your lovely comments. We greatly appreciate your positive feedback for it will motivate our team to maintain the exceptional customer service to our valued guests. We hope to see you soon and thank you for choosing the Bond Place Hotel.

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Reviewed 17 June 2014

By North American standards, these rooms are postage stamp sized. Bathroom was 5x8 and sleeping area 10x10. However the room was neat, the bed was comfortable and the location is terrific. Most of all, the price was right for downtown Toronto.

Room Tip: High room away from the elevator is best.
  • Stayed: June 2014, travelled on business
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1  Thank Blueeyedme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Serena S, Front Office Manager at Bond Place Hotel, responded to this reviewResponded 19 June 2014

Dear Blueeyedme,

Thank you taking for taking a moment of your time to post a review based on your experience at the Bond Place Hotel. I do apologize our room size was not quite up to your preference. Be sure to check out our Deluxe room or any of our suites on your next visit. I'm glad that you took advantage of our location for we are in the core of heart of downtown! We definitely look forward to having the opportunity to accommodate you soon! Have a wonderful day!

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